Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center

My first The was my service of render by Mercedes of Henderson and it was a enjoyable one !! The staff was friendly and the service was great !! I will only do The was my service of render by Mercedes of Henderson and it was a enjoyable one !! The staff was friendly and the service was great !! I will only do business with Mercedes of Henderson from this point on !! More

Always a pleasure working with Mercedes-Benz of Henderson I have always received exceptional service from this dealership, from the attentive service, ease of processing, loaner car availability, and meticu I have always received exceptional service from this dealership, from the attentive service, ease of processing, loaner car availability, and meticulous work done. I won't go anywhere else. More

First time, left pleased with service. Had a minor adjustment to the navi system performed, Brittin was a great communicator and kept me posted of process, done on schedule and even got the Had a minor adjustment to the navi system performed, Brittin was a great communicator and kept me posted of process, done on schedule and even got the car washed prior to me getting it back. Treated me with courtesy and I would recommend them heartily More

Customer Service was very good. My representative, Brittin, was excellent. Followed up and was very understanding of my situation. Did not pressure me at all for items I did not w My representative, Brittin, was excellent. Followed up and was very understanding of my situation. Did not pressure me at all for items I did not want. My only complaint is the length of time it took to get serviced. I have to say that Brittin did warn me that they were slammed and this was an emergency, I did not have an appointment. I have been at this dealership before and this was the best customer service I have experience.. There must be a change in management and service staff. More

exceptional customer service From the moment I arrived my experience was very positive.. I was very happy with all the personnel .. Intel knowledgeable and how helpful.. I left wi From the moment I arrived my experience was very positive.. I was very happy with all the personnel .. Intel knowledgeable and how helpful.. I left with a big smile and a clean car.. my car received the complimentary car wash wow.. More

Recall EXCELLENT- DUSTIN ALWAYS TAKE CARE OF US and we will always trust him with ALL of our MBs. The dealership is great. This is the END of the review and EXCELLENT- DUSTIN ALWAYS TAKE CARE OF US and we will always trust him with ALL of our MBs. The dealership is great. This is the END of the review and now I am getting annoyed with the min word requirement. More

Worse GRO ever He worse customer relations ever , he doesn't know how to listen to customers complain , he doesn't know how to talk to customer.nicely He worse customer relations ever , he doesn't know how to listen to customers complain , he doesn't know how to talk to customer.nicely More

just a diagnostic I dropped off my s500 to get a diagnostic. This was My first time using dealership for repair issues. I was suprised when I received my estimate and i I dropped off my s500 to get a diagnostic. This was My first time using dealership for repair issues. I was suprised when I received my estimate and it was less than half the cost of two other estimates I had gotten. Everyone there was confident and efficient and friendly. I definitely plan to return. More

Service Scheduled my appointment 7days ahead of time. I was able to pick the time of my choice and they had a loaner vehicle available. I was greeted immediat Scheduled my appointment 7days ahead of time. I was able to pick the time of my choice and they had a loaner vehicle available. I was greeted immediately as I pulled up the service center. Overall, I've always had an amazing experience at this dealership! Prices are a bit more than other shops but worth every penny. More

Service I will be a customer from now on due to Dustin dapkus. He made sure that everything was correct on my vehicle before it was returned to me. In the f I will be a customer from now on due to Dustin dapkus. He made sure that everything was correct on my vehicle before it was returned to me. In the future I will be bringing my business to Dustin. The level of service I recieved was amazing. More