Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center
Henderson, NV
719 Reviews of Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center
Service Excellent service by Will. Will was excellent Need wheel repair and he took good care of me. He also setup a loaner while the work was being accomplis Excellent service by Will. Will was excellent Need wheel repair and he took good care of me. He also setup a loaner while the work was being accomplished. More
B service and tires Because of the service manager was a very thorough his name was Jim the first one I was to see Dustin was absent that day but Jim was thorough to the Because of the service manager was a very thorough his name was Jim the first one I was to see Dustin was absent that day but Jim was thorough to the point did everything that I needed to have done and loved it More
Friendly & helpful staff. Brought my vehicle in for recall & ended up getting tires, balance, alignment & Battery. Service Department delivered car to home the next day. Add Brought my vehicle in for recall & ended up getting tires, balance, alignment & Battery. Service Department delivered car to home the next day. Additionally, I test drove a couple of SUVs & ended up trading in my 2005 ML 350 & bought a new 2018 GLC300W. Love this SUV! More
Will = Great Service I know I will be well taken care of with Will. Great communication and attitude and from start to finish Will makes me feel like I'm his only customer I know I will be well taken care of with Will. Great communication and attitude and from start to finish Will makes me feel like I'm his only customer. More
Easy Breezy Was easy to schedule an annual service appointment. Loaner was readily available and all work was completed in a timely manner. Service counselor Du Was easy to schedule an annual service appointment. Loaner was readily available and all work was completed in a timely manner. Service counselor Dustin was prepared for the visit and kept in contact with me. Thank you More
Always Outstanding Service! In 2009, I purchased my vehicle from Mercedes-Benz of Henderson. I've been coming here since for all my service needs and all the employees are always In 2009, I purchased my vehicle from Mercedes-Benz of Henderson. I've been coming here since for all my service needs and all the employees are always outstanding! I have NEVER had an issues or complaints. Please continue your awesome customer relation. I highly recommend Mercedes-Benz of Henderson for all your vehicle sales and service. More
Great Service Came in to have recall repairs done. Everyone was friendly. My car was ready at the time promised and they do great car washes too! Came in to have recall repairs done. Everyone was friendly. My car was ready at the time promised and they do great car washes too! More
Outstanding as usual Timely, friendly and quality service. Very good communication and really appreciate the loaner vehicle. I have been very pleased with all interaction Timely, friendly and quality service. Very good communication and really appreciate the loaner vehicle. I have been very pleased with all interactions with this dealership from the sale through servicing. More
As Promised All issues resolved. Loaner car was very nice. Will always bring vehicle to MBH for service. Dave Leslie took the time to explain work which was do All issues resolved. Loaner car was very nice. Will always bring vehicle to MBH for service. Dave Leslie took the time to explain work which was done as well as educate me about certain operational features of the car. More
Recall parts. I should give 5stars but I have to give four because when I first call, the lady that answered the phone, name Angela was unprofessional. Not giving y I should give 5stars but I have to give four because when I first call, the lady that answered the phone, name Angela was unprofessional. Not giving you answer professionally. But other than that, everything is good . Even the drivers that picked me up at home was really professional and really drives safe. And of course, Dave Leslie, from the beginning to end was updating me about my car. Great job. More