Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center

Serviced Many thanks to Will Bane. He got me in on time and out earlier than expected very professional and courteous. Exceptional service manager , the best ! Many thanks to Will Bane. He got me in on time and out earlier than expected very professional and courteous. Exceptional service manager , the best !!!!! More

Service Erik Rudd is very helpful. He let me know what my options are and advises me of what the best solution is in any problem I encounter. He responds in a Erik Rudd is very helpful. He let me know what my options are and advises me of what the best solution is in any problem I encounter. He responds in a timely manner as well. Great customer service. More

Best Mercedes Dealer in Vegas Most times when I try to get updates on our vehicles, all the other Mercedes dealers would either take forever for a reply or otherwise. This is the o Most times when I try to get updates on our vehicles, all the other Mercedes dealers would either take forever for a reply or otherwise. This is the only Mercedes dealer I've ever come to work with that not only gives exceptional communication, but they also give fast and great service on all our vehicles. Dave is the man, and he will always let you know what's going on with you car, even before you get a chance to ask! Joe and Geo are great and prompt when asking for parts! Jimi is fantastic with giving our ETAs on our Sprinter vans! This is definitely the place to go! More

Exceptional Great communication. Fast and friendly service. Will was helpful and kept me up to date every step of the way. This is where all of our service will b Great communication. Fast and friendly service. Will was helpful and kept me up to date every step of the way. This is where all of our service will be done. More

Friendly and Great Service Will Bane was very warm and friendly as soon as I walked into the dealership. I requested a shuttle and didn't have to wait very long to get picked up Will Bane was very warm and friendly as soon as I walked into the dealership. I requested a shuttle and didn't have to wait very long to get picked up and driven home. My car was ready in timely manner. I would definitely recommend this Mercedes dealership to anyone. More

Best People, Service and Dealership Without a doubt, they continually exceed and take care of everything at MBoH. Dustin is just the best person in Service you can find and Trent in Sa Without a doubt, they continually exceed and take care of everything at MBoH. Dustin is just the best person in Service you can find and Trent in Sales is awesome! Dora in Finance will make sure your buying is the best experience. Thank you MBoH team... will be there for life! More

Will is always great! Will is my favorite service advisor. He’s always patient with me and lays out all my options. I Always have a pleasant experience when I come in! Will is my favorite service advisor. He’s always patient with me and lays out all my options. I Always have a pleasant experience when I come in! More

Service Department The staff is quick and very friendly. They respond in a timely manner and help service our vehicles in the best way possible. Great job! The staff is quick and very friendly. They respond in a timely manner and help service our vehicles in the best way possible. Great job! More

Ohhhh so helpful.... I drove my "new to me" 2016 Mercedes-Benz SLK-350 to Henderson Mercedes-Benz Dealership. Skipping through most of the details, I had an appointment t I drove my "new to me" 2016 Mercedes-Benz SLK-350 to Henderson Mercedes-Benz Dealership. Skipping through most of the details, I had an appointment to look at one of these, there at Henderson. Three hours later, they called and cancelled the appointment, as they had sold the car, and did not have another of this model available. I purchased one from a dealer in San Diego, had it drop shipped to my home in Kingman, AZ. I knew very little about the car, so I thought I would come to Henderson, just to see if they could help with a few pointers on the car. To my amazement, Kelly Thomas came to my rescue. She took the time to personally program the car with all the selections, but even set up my phone. She got me signed up and registered with the web-sites. with help from Desiree' Jimerson (Front Desk Operator), as Kelly was on an Apple phone and I had an android. Desiree' guided Kelly through the android portion and Kelly finished it up. Everyone at the dealership was kind, friendly, and helpful. With service and customer relations being "TOP NOTCH", I'm going to have an awesome experience owning a Mercedes-Benz vehicle!!! THANKS to all there, you made my day amazing!!! Dottie Peckham Kingman, Arizona More

Wonderful Easy and pleasant experience with James in service. I also love the text feature, makes things much easier. Thank you very much for your amazing ser Easy and pleasant experience with James in service. I also love the text feature, makes things much easier. Thank you very much for your amazing service! More