Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center

Exceptional Customer Service Richard, Spencer, and the service staff at Mercedes-Benz of Henderson are truly exceptional, accommodating, and professional, in working with me to ge Richard, Spencer, and the service staff at Mercedes-Benz of Henderson are truly exceptional, accommodating, and professional, in working with me to get maintenance on both my vehicles! They go above and beyond the call of duty every time, and they are a true asset to the company. I will continue purchasing Mercedes-Benz! Thank you for a job well done, once again! More

Prompt service Was able to get an appointment scheduled quickly and service was completed in a timely manner. Great communication to know when our vehicle was ready Was able to get an appointment scheduled quickly and service was completed in a timely manner. Great communication to know when our vehicle was ready for pick up. More

Excellent Service Even though we purchased our Airstream Sprinter Van Conversion from Chicago, Dave of Henderson Mercedes took fabulous care of us, making sure that I w Even though we purchased our Airstream Sprinter Van Conversion from Chicago, Dave of Henderson Mercedes took fabulous care of us, making sure that I was kept updated on the progress of our repair, and ultimately in managing the paperwork to have all of the repairs paid for under warranty. The repairs were completed as promised and on time. I cannot express how pleased we are with the service we received from Dave at Mercedes Benz of Henderson! Six stars if it were an option! More

Service Excellent service and transportation driver. Brakes work very well so far. Robb provided excellent transportation for us. Excellent food (donuts & sna Excellent service and transportation driver. Brakes work very well so far. Robb provided excellent transportation for us. Excellent food (donuts & snacks) in the waiting area with courteous service by attendant. Thanks for accepting coupon from another MB dealer. More

Recall Went for recall on mb glc 300. James Hager, servkce advisor did help me. He explain everything what the recall for, and remind me of incoming service Went for recall on mb glc 300. James Hager, servkce advisor did help me. He explain everything what the recall for, and remind me of incoming service for the car. Way beyond my expectations. More

headlights brightened It’s always a pleasant experience to visit this dealership. I am not sure why I need to write a testimonial to say I was pleased with my service!!!! I It’s always a pleasant experience to visit this dealership. I am not sure why I need to write a testimonial to say I was pleased with my service!!!! I find this survey to be tedious and redundant!!!! Yes, I like the Nercefes dealership.. yes.. I am treated well .... please stop asking me if I’m happy More

Consistently Superior I have had great experiences with the personnel at the dealership. On every occasion I have had a need to contact Sales or Service, I have been greete I have had great experiences with the personnel at the dealership. On every occasion I have had a need to contact Sales or Service, I have been greeted with pleasant. polite and informative responses. I have always been offered responses and options that are related to my inquiries. Further, I have never been directed or urged to obtain extras that were beyond my requests or interests. I appreciate that!! They listen and respond effectively and efficiently. More

Awesome Winnebago sprinter service. I was able to schedule a convenient date and time over the phone for my 2018 Winnebago View sprinter. The technician also advised me of current recall I was able to schedule a convenient date and time over the phone for my 2018 Winnebago View sprinter. The technician also advised me of current recalls and then checked with the parts department to ensure that the parts were in stock. More

Recall service Dave Leslie was very helpful and was able to schedule my car the next day to complete the 3 recall items on my vehicle. The location is very easy to Dave Leslie was very helpful and was able to schedule my car the next day to complete the 3 recall items on my vehicle. The location is very easy to get to and the facilities are very nice. More

B Maintenance Excellent service and customer service. Also excellent in keeping us updated on status of car while being service. Staff are all friendly and will r Excellent service and customer service. Also excellent in keeping us updated on status of car while being service. Staff are all friendly and will refer friends. More