Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center

EXCELLENT CUSTOMER SERVICE It was a good Day! Between the Service Manager Will Bane, the Drivers and the Cafe/Lounge Staff, everyone was very friendly and attentive. Will defini It was a good Day! Between the Service Manager Will Bane, the Drivers and the Cafe/Lounge Staff, everyone was very friendly and attentive. Will definitely recommend. More

Great employees Erick took care of a brake light bulb as a courtesy and the shuttle driver Rob did not mind driving me and picking me up in Southern Highlands. Two g Erick took care of a brake light bulb as a courtesy and the shuttle driver Rob did not mind driving me and picking me up in Southern Highlands. Two great employees! More

great service professional, friendly and quick. had a loaner car waiting for me - ready to pick up my car by lunchtime runs perfectly now - very satisfied with cu professional, friendly and quick. had a loaner car waiting for me - ready to pick up my car by lunchtime runs perfectly now - very satisfied with customer service More

Service Good and on time service. Eric was able to get me in and taken care of as fast as possible. He was able to assure me there was nothing major wrong w Good and on time service. Eric was able to get me in and taken care of as fast as possible. He was able to assure me there was nothing major wrong with my car More

Great service experience First year service on GLE350 just completed. Service Consultant Dustin is exceptional. He always takes great care of my cars. He is a true professiona First year service on GLE350 just completed. Service Consultant Dustin is exceptional. He always takes great care of my cars. He is a true professional and takes care of the vehicle like it's his own. I highly recommend Dustin and Mercedes-Benz of Henderson More

Great service by Dave Leslie - Check in too slow Our tech Dave Leslie was very professional, friendly and knowledgeable. My only complaint was the drop off check in time. We had to wait 15 mins to Our tech Dave Leslie was very professional, friendly and knowledgeable. My only complaint was the drop off check in time. We had to wait 15 mins to leave the car as only one person could check us in. It seems that there should be a quick drop off for customers. More

excellent service Dustin Dapkus (service consultant) A credit to your origination. If any of your other employees are as courteous, helpful, and knowledgeable as Dusti Dustin Dapkus (service consultant) A credit to your origination. If any of your other employees are as courteous, helpful, and knowledgeable as Dustin you are very fortunate indeed EV More

Awesome Thank you for outstanding and fast service. It is a delight to see a business that understands the value of customer service! Also a big thanks to Du Thank you for outstanding and fast service. It is a delight to see a business that understands the value of customer service! Also a big thanks to Dustin who is a joy to work with. The Hull’s More

Recall Service for 2016 Sprinter RV Replaced driver side airbag, B-pillar screws and updated firmware. All recall items. Work accomplished in about 3-hrs as advised in advance. Good cust Replaced driver side airbag, B-pillar screws and updated firmware. All recall items. Work accomplished in about 3-hrs as advised in advance. Good customer interface. Experience would be better if additional details about the firmware update were supplied. More

Emergency service En route Arizona to Montana and had service issues. On door step of Service Department on a Monday morning and all fixed up with all repairs completed En route Arizona to Montana and had service issues. On door step of Service Department on a Monday morning and all fixed up with all repairs completed under warranty! Back on the road by 3 p.m. More