Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center

I was very pleased with my service. I always have great customer . People are polite and do an excellent job. I love my car and you keep it in great condition. Thank you. I always have great customer . People are polite and do an excellent job. I love my car and you keep it in great condition. Thank you. More

Replacement keys Fast and professional. The job came in way under estimate. Which never happens. Dave worked the insurance to make they covered all the damage. Excel Fast and professional. The job came in way under estimate. Which never happens. Dave worked the insurance to make they covered all the damage. Excellent service More

Great service! Great service yesterday ! Love this dealership. So happy I bought a Mercedes. Dave Leslie was super friendly and assisted me with my new phone set up Great service yesterday ! Love this dealership. So happy I bought a Mercedes. Dave Leslie was super friendly and assisted me with my new phone set up, explained all clearly and efficiently, the loaner process was super quick and easy - I can’t say enough how pleased I was with my first service appt. ! More

Exceptional experience Jim was great and service excellent. He showed me the work done (service) and recommended follow on work to be scheduled. We will call back in m Jim was great and service excellent. He showed me the work done (service) and recommended follow on work to be scheduled. We will call back in mid August for the recommended follow on work to be performed. Thank you, Rod Isler 301-785-0896 More

Sprinter 3500 cruise control issue Mercedes of Henderson was quick to place us in Service as we were traveling through Las Vegas ..the cruise control dropping out took 8 hours to diagno Mercedes of Henderson was quick to place us in Service as we were traveling through Las Vegas ..the cruise control dropping out took 8 hours to diagnose and was finally determined to be an out of calibration distronics sensor(s). Based on my description of the problem and the symptoms, eight hours seems excessive from my perspective. But, admittedly I was anxious to get back on the road. Hence the four stars and not five. More

Very friendly Greeted with a smile. Was waited on immediately. Gal behind food counter is always friendly also. Very clean. Loaner is nice. Great experience every t Greeted with a smile. Was waited on immediately. Gal behind food counter is always friendly also. Very clean. Loaner is nice. Great experience every time I go More

Excellent service I called to make an appointment and was able to get my car serviced within an hour. I was taken care of from the minute I arrived and upon complet I called to make an appointment and was able to get my car serviced within an hour. I was taken care of from the minute I arrived and upon completion of my repair. Thanks for providing us excellent care. More

Honest and helpful Everyone who worked here was nice and honest, something you would hope for in any business. The solved all problems I had with my car, answered all my Everyone who worked here was nice and honest, something you would hope for in any business. The solved all problems I had with my car, answered all my questions, and gave me recommendations on what to do going forward. I'll definitely come back here. More

High Service Rating The Service B was completed faster than I anticipated. I was a 'wait' customer, and I believe that M-B started on my car immediately. Very nice touch; The Service B was completed faster than I anticipated. I was a 'wait' customer, and I believe that M-B started on my car immediately. Very nice touch; also car was washed/cleaned to perfection! More

Awesome service overall Service Advisor Dustin is always accommodating and always returns calls promptly! He works well with his techs and will let you know if there is any Service Advisor Dustin is always accommodating and always returns calls promptly! He works well with his techs and will let you know if there is any out of pocket expenses while explaining the situation of all repairs required. He is the BEST!!! More