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Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center

Henderson, NV

4.8
719 Reviews

719 Reviews of Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center

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September 12, 2019

Great service! Friendly, quality, timely service! Mercedes-Benz Henderson is my dealer of choice. There was a mix up on my dealer location for appointment but I wa More

by Sandy J LV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2019 -

Mercedes-Benz of Henderson responded

Hi Sandy, Thank you for the 5 star rating! We are delight to know Erik and the team took great care of you and attend to your vehicle needs. Our team looks forward to welcoming you back. Kind Regards, Your Friends and Family at Mercedes-Benz of Henderson

September 10, 2019

Attentive employees with exceptional service! I never have any complaints with this service department. I have dealt with Mr. Will Bane on more than one occasion, this young man always goes over More

by jburr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2019 -

Mercedes-Benz of Henderson responded

Hi, Thank you for choosing Mercedes-Benz of Henderson. Our team is delighted to hear about Will always going above and beyond during your visits with us. We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Mercedes-Benz of Henderson

September 06, 2019

Terrific Service! Another great visit! Consistently great service., friendly and knowledgeable employees, no high pressure sales either. I highly recommend this service More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2019 -

Mercedes-Benz of Henderson responded

Hi Bob, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience working with Dave Leslie. We look forward to seeing you at your next scheduled visit. Kind Regards, Your Friends and Family at Mercedes-Benz of Henderson

September 05, 2019

Amazing people The service department at MB of Henderson is truly amazing. They go above and beyond. They took care of everything for me. They had my loaner car wait More

by Wjzeigler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Kaplan
Sep 05, 2019 -

Mercedes-Benz of Henderson responded

Hello, Thank you for choosing Mercedes-Benz of Henderson. Our team is delighted to hear about your amazing service experience with Will. We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Mercedes-Benz of Henderson

September 05, 2019

Efficient with great customer service I like that they let me have a courtesy car while they are trying to fix my car. The process is efficient especially because my factory warranty is st More

by Star
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2019 -

Mercedes-Benz of Henderson responded

Hi, Thank you for choosing Mercedes-Benz of Henderson. Our team is delighted to hear about your experience working with Erik! We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Mercedes-Benz of Henderson

September 05, 2019

MB RV service A They did a great job, quick and efficient. My MB is a RV and did not expect it to be washed, but they could have cleaned the windshield. Minor thing More

by Steve6662
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2019 -

Mercedes-Benz of Henderson responded

Hi, We are so pleased to hear about your recent service visit with Dave Leslie! Thank you for your 5 star reviews! Our goal is to provide the best service experience possible. We look forward to welcoming you back. Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager

September 03, 2019

Excellent Service Will Bane does an excellent job! On time and as promised. Next time I go to the dealership I will ask for Will Bane! Thank you, More

by Will Bane
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2019 -

Mercedes-Benz of Henderson responded

Hi, We are so pleased to hear about your recent service visit with Will! Our goal is to provide the best service experience possible and truly appreciate your 5 star rating Regards, Your Friends and Family at Mercedes-Benz of Henderson

August 27, 2019

SSS (Simply Superb Service) Will Bane is a friendly, thorough, and competent Service Adviser. I picked him for my (I guess) last three maintenance services and would not want any More

by NevadaGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2019 -

Mercedes-Benz of Henderson responded

Hello, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience with Will. We look forward to seeing you at your next scheduled visit. Kind Regards, Your Friends and Family at Mercedes-Benz of Henderson

August 26, 2019

GREAT ATTENTION TO SERVICE I called to make an appointment Eric Rudd gave me the time I requested and then I was late by 2 hours, yet he still worked me in and as usual the ser More

by awhalen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2019 -

Mercedes-Benz of Henderson responded

Hi, Thank you for the 5 star rating! Our team appreciates your business and is happy to hear about your wonderful experience with Erik. We look forward to welcoming you back. Best, Your Friends and Family at Mercedes-Benz of Henderson

August 26, 2019

Amazing service at MB of H! Service was fast, car was sparkling clean! Love how rep Erik explained all that was done and the stats on our tires and breaks etc. More

by Harry321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2019 -

Mercedes-Benz of Henderson responded

Hi Harry, Thank you for the 5 star rating! Our team appreciates your business and is happy to hear about your wonderful experience with Erik. We look forward to welcoming you back. Best, Your Friends and Family at Mercedes-Benz of Henderson

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