Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center
Henderson, NV
719 Reviews of Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center
Everyone we came in contact with was awesome very friendly and made us feel comfortable definitely will recommend family and friends to your dealership for the service on there cars friendly and made us feel comfortable definitely will recommend family and friends to your dealership for the service on there cars More
Excellent on vacation car developed an issue did their best to get me back on the road and able to get back home everyone was very helpful i was 120 miles from on vacation car developed an issue did their best to get me back on the road and able to get back home everyone was very helpful i was 120 miles from any dealership and over the phone they were the most courteous and helpful More
The service at this dealership is excellent Eric Rudd is a true professional. I feel very comfortable going in for any service. Eric is a great service representative, I am very Impressed wi Eric Rudd is a true professional. I feel very comfortable going in for any service. Eric is a great service representative, I am very Impressed with all the employees I encountered. More
Excellent Service Very attentive staff. Mercedes was not on my list before but it is now my #1 car not to mention the dealership for their extra ordinary service. Tha Very attentive staff. Mercedes was not on my list before but it is now my #1 car not to mention the dealership for their extra ordinary service. Thank you very much!! More
Thank you to Erik Rudd and the Henderson team! From the initial phone call to setup an appointment the customer service was beyond excellent and the repair/replacement work that was done was gr From the initial phone call to setup an appointment the customer service was beyond excellent and the repair/replacement work that was done was great! More
Fantastic Service Thanks to a fabulous service department my 2020 GLE was properly inspected & returned in pristine condition. They really know how to do it right. I Thanks to a fabulous service department my 2020 GLE was properly inspected & returned in pristine condition. They really know how to do it right. I appreciate the fine assistance from Erik, advisor extraordinaire! My sales expert, John Broadbent has always treated me with respect & kindness along with his amazing knowledge of the vehicles he sells. Thanks to everyone at MB Henderson More
Fantastic staff and service! I had set an appointment for annual service for end of Sept., but had my battery warning screen flash while driving. I went to dealership and staff wa I had set an appointment for annual service for end of Sept., but had my battery warning screen flash while driving. I went to dealership and staff was so helpful. They got my vehicle in and said they would take care of it, check my tire pressures too and also complete my annual service so I would not have to come back for the scheduled appointment. I got coffee and within a few minutes my service dept. rep Came over and arranged a loaner to drive. What terrific service and it is that way each time I have been there last three years as a customer. More
Thorough review. Good service support team. Only experience was with service. Very thorough. Team was supportive. They were able to give me a complete analysis and review of the service requi Only experience was with service. Very thorough. Team was supportive. They were able to give me a complete analysis and review of the service required. More
Exceptional as ALWAYS DAVE Leslie is a superstar thanks! DAVE LESLIE and his service team are # 1 in the business The entire Mercedes Benz dealership is both professional friendly and customer service orie DAVE LESLIE and his service team are # 1 in the business The entire Mercedes Benz dealership is both professional friendly and customer service oriented Thanks for a great experience. More
Great service as usual from Eric Rudd Eric always gets the job done on time and on budget. Never any issues or problems. Didn’t think anyone could replace my long time service rep. Doug M Eric always gets the job done on time and on budget. Never any issues or problems. Didn’t think anyone could replace my long time service rep. Doug Murray But Eric’s just as good. More