Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center

Dustin is wonderful I am so pleased to have Dustin help me with my car. he always does a great job. Nice waiting area also. I appreciate the location very much. I am so pleased to have Dustin help me with my car. he always does a great job. Nice waiting area also. I appreciate the location very much. More

Great Good atmosphere nice people would recommend very experienced at the job only have nice to say they go out of their way to make you feel welcome Good atmosphere nice people would recommend very experienced at the job only have nice to say they go out of their way to make you feel welcome More

What a ‘great experience’ I am new is to the Vegas area and was advised by my previous Mercedes-Benz dealer in CA to visit Mercedes-Benz of Henderson for the service I was need I am new is to the Vegas area and was advised by my previous Mercedes-Benz dealer in CA to visit Mercedes-Benz of Henderson for the service I was needing and WOW! what a “great experience’. Prompt (no waiting), courteous, friendly, professional service from everyone that I came in contact with and Will Bane was the ‘BEST’, I found him to be a tentative listener and concerned to what needed to be done Top knotch service was provided for me and my CLA250. I am a very satisfied customer! YAY!! Thank you More

Excellent service Great staff. Excellent service for my Mercedes with 250,000+ original miles... The only thing I have yet to do is trade my car for a new V8. Great staff. Excellent service for my Mercedes with 250,000+ original miles... The only thing I have yet to do is trade my car for a new V8. More

Excellent experience! In May 2009, I bought my current E350 (brand new) at MB of Henderson, and ever since then I've done ALL my services at MB of Henderson. My E350 is al In May 2009, I bought my current E350 (brand new) at MB of Henderson, and ever since then I've done ALL my services at MB of Henderson. My E350 is aliitle more than 10 years old now and is still driving like a well-tuned machine! My experience at MB of Henderson has been nothing short of excellent, the staff is great and the service as well. I will purchase my next Mercedes here (just don't know when), and continue to utilize the service department for all my needs. Thank you! I look forward to many more years. More

This Parts Department is like no other I have experienced! I have been in the auto industry for 40 years. In that time I have been to countless dealerships for parts. I have to say with out a doubt that the pa I have been in the auto industry for 40 years. In that time I have been to countless dealerships for parts. I have to say with out a doubt that the parts department in this dealership was the best I have ever experienced. Very Polite and personable, extremely helpful and a delightful experience. They made me feel like part of a family in just one visit. When I am buying Mercedes Benz parts. I will for sure buy them from Henderson Mercedes Benz. Mike Minchey at parts and cashier Cathy Wade make a clear impression that will not be forgotten easily. I have never felt so welcomed and taken care of than with these folks. Keep up the great work Mike and Cathy. And thank you for making my experience and great one! More

Great Service from Mercerdes Benz of Henderson Amazing service provided by this dealership including honoring an out of warranty repair done improperly by the previous owner of my S550. Top notch Amazing service provided by this dealership including honoring an out of warranty repair done improperly by the previous owner of my S550. Top notch in every regard. Dealerships sometimes get a bad rap...but Mercedes Benz of Henderson has been Aces to me. More

Quality of service department Extremely easy to set up an appointment to bring my car in for service. Everyone from the time I pull in for my appointment is very organized and fri Extremely easy to set up an appointment to bring my car in for service. Everyone from the time I pull in for my appointment is very organized and friendly. Will Bane is very professional and courteous. Mr. Bane never made me wait for a minute at the service department and always kept in constant contact with me with updates. Service Department from start to finish is a stellar experience. More

Very good. Everything was smooth even though it was Monday. Both service advisor and shuttle driver were excellent. The reason I can't rate 5 stars is, a tec Everything was smooth even though it was Monday. Both service advisor and shuttle driver were excellent. The reason I can't rate 5 stars is, a technician didn't check tire air pressure and forgot resetting the service A indicator. Jim, my service advisor, took care of both issues immediately, which was great! More

repair inoperative front windows Everybody was very friendly and professional, and Dustin knew the car well and quickly figured out the parts needed. They came in sooner than I expect Everybody was very friendly and professional, and Dustin knew the car well and quickly figured out the parts needed. They came in sooner than I expected. Although the work was pricey, I needed it done and am confident that it was done right. More