Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center

C43 srevice Had my car serviced at Mercedes Benz Henderson and Will took really good care of me and I will be back becuase of the great service. Thanks again Will Had my car serviced at Mercedes Benz Henderson and Will took really good care of me and I will be back becuase of the great service. Thanks again Will B. More

The Cafe While You Wait Is Great! Rauleigh in the Cafe was wonderful!! - very attentive and accommodating, making that we were all taken care of as we waited for our cars to be service Rauleigh in the Cafe was wonderful!! - very attentive and accommodating, making that we were all taken care of as we waited for our cars to be serviced. Really good food and a great work environment, too! More

8:20AM My service rep was available upon arrival and my car was taken in immediately. It was finished before expected. I was offered both shuttle service A My service rep was available upon arrival and my car was taken in immediately. It was finished before expected. I was offered both shuttle service And a loaner. Chose to wait for the car and enjoyed the lovely cafe area- did office work on my laptop. Great place!! More

Unbelievably BAD POOR UNPROFESSIONAL ATTITUDE I will finally post my review. Always for 6 yrs I have been treated bad at both dealers in Las Vegas. I don’t know what to do with this lease. Would l I will finally post my review. Always for 6 yrs I have been treated bad at both dealers in Las Vegas. I don’t know what to do with this lease. Would like to end this. Was in Henderson on Tuesday Oct 15 for service. Got a loaner. Went back the same day to get my car. Drove in an associate met with me before I finished parking. Took care of my bill - I was told there was no expense nothing to pay. Took my car drive back home 45 min. On Thursday I got a voicemail saying I had not returned the keys. Checked and I had the keys. Called back and apologized but in my defense said that their associate should’ve asked me for them since these cars do not need a key to drive. Told them I was at work which is 15 min away from them and I couldn’t drive there again bcuz of my busy schedule. Today is Oct 24. They have not come for the keys but they charged my banco account with $653. Totally unacceptable. I do not deserve this and I do not recommend MB at all. It’s been 6 years full of disappointing services rudeness and discrimmanation. I don’t want to make this story longer but definitely HERE IN LAS VAGAS you should NOT shop for a MB. EVER NEVER. !!!!!!!! There’s many excellent quality cars out there and you have a good chance to be treated with respect and professionalism. this was MY mistake since I got treated like this the very FIRST time I went there shopping for one of their cars. More

Sprinter RV service Had a great service on our Winnebago View. Two hours, nice lounge, friendly dealership. Highly recommended. We'll come back to this dealer for futu Had a great service on our Winnebago View. Two hours, nice lounge, friendly dealership. Highly recommended. We'll come back to this dealer for future service. More

Commendations and Recommendation I have purchased and leased from Mercedes Benz, Henderson Nevada. I would like to recommend and commend the dealership and in particular Jim Hager, D I have purchased and leased from Mercedes Benz, Henderson Nevada. I would like to recommend and commend the dealership and in particular Jim Hager, Darren Dapkus, Richard Ommen and Robin Verner. They always treat me with courtesy and professionalism and go the extra mile to help with any concerns I might have whether it is servicing my vehicle, arranging for a loaner or simply getting a car wash. My way of thanking them is to give them a 5 Star Review!! More

6 month maintenance I went to the wrong location for my appointment and Jim made the decision to fit me into their already tight schedule so that I wouldn’t have to make I went to the wrong location for my appointment and Jim made the decision to fit me into their already tight schedule so that I wouldn’t have to make another appointment. Great service! I left a very happy client! More

From the phone call to making the appointment I was treated with professionalism. My car looked and ran like it was brand new again. Thank you treated with professionalism. My car looked and ran like it was brand new again. Thank you More

Horrible customer service The reason I gave you guys 2 stars is because in the pass your shop ruin my rims and I had to go back like 5 times and at the end the problem was neve The reason I gave you guys 2 stars is because in the pass your shop ruin my rims and I had to go back like 5 times and at the end the problem was never fix. More

Excellent Cashiers A very pleasant service visit. A very helpful staff in the cashiers department. Excellent coffee from friendly people and the work done right ....the A very pleasant service visit. A very helpful staff in the cashiers department. Excellent coffee from friendly people and the work done right ....the first time. More