Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center

We purchased our E350 several years ago and have been to your dealership several times since. I have always found your people to be friendly and courteous. Of course that is what the public has come to expe your dealership several times since. I have always found your people to be friendly and courteous. Of course that is what the public has come to expect from Mercedes Benz. More

Dustin made my trip easy and complete. He arranged for a loaner so I would be able to carry on my duties. It was a great day for me. loaner so I would be able to carry on my duties. It was a great day for me. More

Dustin has always been great. He has exceptional knowledge of our car and is friendly and courteous abd always willing to go the extra mile to make us happy. knowledge of our car and is friendly and courteous abd always willing to go the extra mile to make us happy. More

This dealership is top notch! Everyone from Sales to Service! Would not go anywhere else! James Hagar in Service is outstanding and always helpful! Scott Ackerman in Sales is the only person I will buy Service! Would not go anywhere else! James Hagar in Service is outstanding and always helpful! Scott Ackerman in Sales is the only person I will buy a car from! Thanks to all! More

Will Bane is always incredibly kind and hospitable. I had informed him that I was a new mother and he remembered that for when my car was ready for pickup and offered to have the car delivered and the loaner informed him that I was a new mother and he remembered that for when my car was ready for pickup and offered to have the car delivered and the loaner picked up. Which in new moms land makes all the difference. He also is excellent in communicating updates and is truly an asset to Mercedes Benz of Henderson. This kind of customer service is the exact reason why o switched from BMW to MERC. More

Mercedes Benz provides great thorough service. My experience was a good one mainly because my advisor kept me abreast of what was needed as well as when I could expect my car back. experience was a good one mainly because my advisor kept me abreast of what was needed as well as when I could expect my car back. More

Great Job! I am from Georgia and my GLE 350 required service. I went to Mercedes-Benz of Henderson and explained my situation to Spencer. Since he felt the wor I am from Georgia and my GLE 350 required service. I went to Mercedes-Benz of Henderson and explained my situation to Spencer. Since he felt the work would take all day, I was provided a rental car. I was called about 6 hours later to be told my car was ready. My car was even washed which was no easy task seeing that I had 2400 miles of road dirt on it. More

Airbag recall I have been to Mercedes Henderson approximately five (5) times for various service reasons and the folks at Mercedes Henderson have always been very f I have been to Mercedes Henderson approximately five (5) times for various service reasons and the folks at Mercedes Henderson have always been very friendly and helpful. More

Exceptional service Everyone is beyond polite and curious. Very prompt. The car was done is less than a day. My only issue were the dirty fingerprints on the beige inter Everyone is beyond polite and curious. Very prompt. The car was done is less than a day. My only issue were the dirty fingerprints on the beige interior. More

Great service from Dustin and Robyn Dustin in service and Robyn in cafe are kind courteous and hospitable. Highly recommend you seek them out at this dealership for their genuine service Dustin in service and Robyn in cafe are kind courteous and hospitable. Highly recommend you seek them out at this dealership for their genuine service. More