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Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center

Henderson, NV

4.8
719 Reviews

719 Reviews of Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center

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November 22, 2019

I take my car into Mercedes Benz of henderson and Cathy Wade helps me each time with whatever I need. She is always pleasant and always has a smile. She always makes me feel as though she’s happy to see m More

by Englehr
Recommend Dealer
Yes
Employees Worked With
Cathy Wade
Nov 22, 2019 -

Mercedes-Benz of Henderson responded

Hello, Thank you for leaving us such a great review and mentioning Cathy! It is wonderful to hear that your most recent visit with us is deserving of your 5-stars. All the Best, Your Friends and Family at Mercedes-Benz of Henderson

November 18, 2019

Due to moving to Henderson I switched my Mercedes needs from FJ Sahara to Merc Henderson. I had concerns s re this move since I was treated extra well at Shara over the last 10 years and 10 Mercedes (S, C More

by Nick
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2019 -

Mercedes-Benz of Henderson responded

Hi Nick, We are so pleased to hear about your recent service visit with Will and Spencer! Thank you for your 5 star review! Our goal is to provide the best experience possible and our Henderson team is thrilled to have you as a new guest. We look forward to welcoming you back. Regards, Your Friends and Family at Mercedes-Benz of Henderson

November 16, 2019

quick and efficient Always helpful with billing and very fast quality service on my nice new car that I brought to them for Multi point inspection and review. More

by galaxys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Wade
November 15, 2019

I never left my house. Fabulous. MB Henderson came to my house, dropped off a rental car, serviced my car, brought my car back. I never left home. I work odd hours so it's tough to More

by weanerdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hager
November 14, 2019

Leisure Sprinter RV-Schedule A Service. Dave was very knowledgeable about my Mercedes Sprinter and attentive to my needs. He scheduled an 8AM appt. which started on time and had me back on More

by dick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2019 -

Mercedes-Benz of Henderson responded

Hello Dick, The team at Mercedes-Benz of Henderson is delighted to know of the prompt attention and outstanding service you experienced during your recent service experience working Dave! It's wonderful reviews like yours that truly represent what we strive for everyday! We look forward to welcoming you back. Best, Your Friends and Family at Mercedes-Benz of Henderson

November 12, 2019

Excellent visit with the service Dept. Trent Jenkins and Erik Rudd went above and beyond for a fantastic and effective visit. Thank you so much More

by Ciaglijoe
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent Jenkins
Nov 12, 2019 -

Mercedes-Benz of Henderson responded

Hello, Thank you for posting your 5 star review and mentioning both Trent and Erik! It's wonderful reviews like yours that truly represent what we strive for everyday! Our entire team at Mercedes-Benz of Henderson appreciates your feedback! Thanks again, and we look forward to your next scheduled service. All the best, Your Friends and Family at Mercedes-Benz of Henderson

November 10, 2019

Dustin has been a great Service manager for my wife and I! He was able to accommodate two jobs in the time of one which is greatly appreciated! More

by Michael Anderson
Recommend Dealer
Yes
Employees Worked With
Dustin Dapkus
Nov 11, 2019 -

Mercedes-Benz of Henderson responded

Hi Michael, Thank you for choosing Mercedes-Benz of Henderson. Our team is delighted to hear about your great service experience with our service manager Dustin and how he managed to get two jobs done within the time span of one job. We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Mercedes-Benz of Henderson

November 09, 2019

Always an amazingExperience.Eric was amazing. Got the Always an amazing Experience. Eric was amazing. Got the car in and out... a truly exceptional experience from Start to finish. They are my go to More

by Edward
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2019 -

Mercedes-Benz of Henderson responded

Hi Edward, Thank you for choosing Mercedes-Benz of Henderson. Our team is delighted to hear about your amazing experience with Eric. We're flattered you choose our location for all your service needs along with any new inquiries. We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Mercedes-Benz of Henderson

November 06, 2019

Pretty quick service. Was informative.Had my tire in stock. Price was about what I expected, wish it was a little cheaper! Everyone was friendly. More

by BrandonD
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

Mercedes-Benz of Henderson responded

Hi Brandon, Thank you for leaving us such a great review! It is wonderful to hear that your most recent visit with us is deserving of your 5-stars. Please let us know if we may be of further assistance in the future. Best, Your Friends and Family at Mercedes-Benz of Henderson

November 05, 2019

Cathy Wave and Will Bane provide exceptional customer service anytime I go to the dealership. Their fast and professional care make my life a whole lot easier. Thank you guys, Dorottya Lee More

by D.Lee
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cathy Wave
Nov 05, 2019 -

Mercedes-Benz of Henderson responded

Hello, Thank you for the 5 star rating! Our team looks forward to serving you again. Kind Regards, Your Friends and Family at Mercedes-Benz of Henderson

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