Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center

Robin is one of the many people I’ve had the pleasure of working with at this dealership. I moved from South MS, where I purchased my Mercedes. I’m very pleased with the hospitality everyone shows, and Robi working with at this dealership. I moved from South MS, where I purchased my Mercedes. I’m very pleased with the hospitality everyone shows, and Robin is especially top notch when it comes to making customers feel welcome and comfortable. More

Outstanding I have been to a lot of dealerships over the years but I have never been to a better Dealership and service center that match the hospitality and qu I have been to a lot of dealerships over the years but I have never been to a better Dealership and service center that match the hospitality and quality of service as I did at Mercedes-Benz of Henderson NV Dave Leslie is a outstanding Service Advisor I do want to thank everyone involved. More

Very Happy with this Mercedes-Benz Dealership From our Service Advisor, Will Bane, to Rauleigh in the Cafe, to Cathy Wade, the cashier, our experience at Mercedes-Benz of Henderson was exceptional From our Service Advisor, Will Bane, to Rauleigh in the Cafe, to Cathy Wade, the cashier, our experience at Mercedes-Benz of Henderson was exceptional. Everyone was professional, helpful, courteous, friendly, and accommodating. During our initial visit, we were so pleased that we were provided with a loaner car overnight while our car was being serviced. The facility was spotless, immaculate. We live in Montana and have a second home in Nevada. Going forward we'll plan our trips to Nevada around service needs for our vehicle. More

Love this Mercedes Benz Dealership This dealership always provides exceptional service and I love that they provide a complimentary loaner car while your own vehicle is being worked on. This dealership always provides exceptional service and I love that they provide a complimentary loaner car while your own vehicle is being worked on. It's a beautiful facility as well. More

Cafe Employee While I was waiting for service on my car, Robin from the cafe greeted me and made sure I got some coffee and a donut. She was very professional and While I was waiting for service on my car, Robin from the cafe greeted me and made sure I got some coffee and a donut. She was very professional and was a pleasure to talk to. She would check with with me throughout my wait to see if I wanted/needed. anything else. More

Great Customer Service I had a wonderful experience having my car serviced. Cathy Wade has helped me at the cashiers several times and she is always so professional and help I had a wonderful experience having my car serviced. Cathy Wade has helped me at the cashiers several times and she is always so professional and helpful. More

Timely response, thorough assessment, problem resolved! Satisfaction, thank you Mercedes-Benz of Henderson. 😁 Erik is knowledgeable and very helpful, definitely in good hands when you deal with him. Satisfaction, thank you Mercedes-Benz of Henderson. 😁 Erik is knowledgeable and very helpful, definitely in good hands when you deal with him. More

Express service I went in for an express cash wash service and received excellent customer service as a preferred client. Rauleigh from the cafe greeted me and ensure I went in for an express cash wash service and received excellent customer service as a preferred client. Rauleigh from the cafe greeted me and ensured that I received a donut, coffee and friendly service while I waited for my car to be washed. Jenna, the attendant was nice to me and ensured my car was cleaned. Dennis Rademacher Jr., the express service advisor came out to inform me about an important safety recall feature and advised me to make an appointment so that Mercedes-Benz could ensure that my car was safe. He presented a card to me and I was impressed by his professionalism. I highly recommend Dennis as a service advisor. More

I just bought a brand new AMG GT53 and had some issues with air conditioning but Will took good care of me and calmed me down . Always kept his cool no matter what I threw at him. Thank you with air conditioning but Will took good care of me and calmed me down . Always kept his cool no matter what I threw at him. Thank you More

Thank You to All Henderson Mercedes, from the Greeters to the Service Techs!! We’ve been with you since 2013!! Happy Holidays!! From the Ireland Family! to the Service Techs!! We’ve been with you since 2013!! Happy Holidays!! From the Ireland Family! More