Back

Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center

Henderson, NV

4.8
719 Reviews

719 Reviews of Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center

Sort by
January 30, 2020

Dave does a great job of taking care of our requests. I am the service advisor at Airstream Las Vegas and we have Airstream customers that have models on Mercedes chassis and anytime we have needed thin More

by Troy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2020 -

Mercedes-Benz of Henderson responded

Hello Troy, It's really rewarding hearing that Dave has always been able to assist in getting your cars in tip-top shape. We're so glad to hear you like his work. We will most definitely pass along your kind words. We are grateful for your business and we look forward to serving you for many years to come! Take Care, Your Friends and Family at Mercedes-Benz of Henderson

January 30, 2020

Dave always take care of us here at Hilton. Thank you Dave Dave does an excellent job. He is always on top of our vehicles getting them in and out, provided that delivery of part are delivered quickly. he will More

by alisha.sampson-reyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2020 -

Mercedes-Benz of Henderson responded

Hi Alisha, We greatly appreciate your positive review and thank you for the 5 star rating! Guest satisfaction is very important to us and so is your feedback. We are pleased to know Dave provided you a wonderful service experience! Please let us know if we may be of further assistance in the future. All the best, Your Friends and Family at Mercedes-Benz of Henderson

January 30, 2020

recent service My vehicle was taken in for an electrical problem. Very happy it was fixed. The service was great and everyone was very friendly. Marvin was great t More

by flipmitchy
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Edwards
Jan 31, 2020 -

Mercedes-Benz of Henderson responded

Hello, We are so pleased to hear about your recent service visit with Marvin and happy to know the team was able to assist you with vehicle concerns! Thank you for your 5 star review! Our goal is to provide the best experience possible. Regards, Your Friends and Family at Mercedes-Benz of Henderson

January 26, 2020

I needed to get in fast and that was not a problem. Will was fantastic to work with. I was able to get my car serviced relatively quickly. I waited at the dealership and the amenities made it very comfort More

by uclarxgirl
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2020 -

Mercedes-Benz of Henderson responded

Hello Al, The team at Mercedes-Benz of Henderson appreciates you taking the time to share your kind sediments regarding your service visit with Will. We are grateful for your business & recommendations and look forward to serving you for many more years! All the Best, Your Friends and Family at Mercedes-Benz of Henderson

January 25, 2020

Fabulous Eric Rudd will take care of anything!!!!! Loaner car, got it, new fuel pump, got it! Communication is great! Very polite No problem!! Have a great d More

by fegypsymoth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2020 -

Mercedes-Benz of Henderson responded

Hi, Our team at Mercedes-Benz of Henderson was thrilled to know of your fabulous service visit you had with Eric Rudd!! Ensuring our guests are provided with polite, professional, and an informative visit is something we strive to provide all of our guests. We look forward to welcoming you back and glad the Loaner car was a great part of your visit! All the Best, Your Friends & Family at Mercedes- Benz of Henderson

January 22, 2020

Always takes the extra time to explain what service I need, James puts me at ease. Everyone seems to try to help you as soon as you step out of car!! More

by joan larochelle
Recommend Dealer
Yes
Employees Worked With
James Hager
Jan 22, 2020 -

Mercedes-Benz of Henderson responded

Hi Joan, We appreciate you taking the time to share your kind sediments regarding your service experience with Jame! We are grateful for your business & recommendations and look forward to serving you for many more years! All the Best, Your Friends and Family at Mercedes-Benz of Henderson

January 21, 2020

maintenance dave leslie was great; i needed a few things done to my car and he resolved everything quickly and efficiently; picked up the car shortly thereafter! More

by ray
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2020 -

Mercedes-Benz of Henderson responded

Hello Ray, The team at Mercedes-Benz of Henderson appreciates your five star rating and is beyond happy to know of the quick and efficient experience you had working with Dave Leslie! We look forward to welcoming you back! All the Best, Your Friends and Family at Mercedes-Benz of Henderson

January 20, 2020

I bought my GLK in Feb 2015 from Trent Jenkins. An extended warranty has allowed me to have a great car and not have to worry about anything. More

by mcelwain173
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hager
Jan 22, 2020 -

Mercedes-Benz of Henderson responded

Hello, Thank you so much for taking the time to leave us this amazing 5-star review! Our team looks forward to serving you for many years to come. Take Care, Your Friends and Family at Mercedes-Benz of Henderson

January 18, 2020

Everyone their is friendly, comfortable place to be when your getting your car service. Free water and donuts are a nice touch Establishment is always clean More

by Wicksjriamking
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2020 -

Mercedes-Benz of Henderson responded

Hello Wicksjriamking, Thank you so much for taking the time to leave us this amazing 5-star review! Our staff will definitely be happy to read what you wrote. We look forward to seeing you again at your next scheduled interval. Take Care, Your Friends and Family at Mercedes-Benz of Henderson

January 11, 2020

Eric always goes above and beyond and makes everything easy to understand. We’ve been working with him for the last two years and it’s been a wonderful experience. More

by grace11
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2020 -

Mercedes-Benz of Henderson responded

Hi Grace, Thank you so much for your loyalty and wonderful post! We greatly appreciate you sharing your recent service visit with Eric! Looking forward to your next scheduled service with Erik. Kind Regards, Your Friends and Family at Mercedes-Benz of Henderson

...
47
...