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Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center

Henderson, NV

4.8
719 Reviews

719 Reviews of Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center

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February 09, 2020

A Good Charge Will was very helpful arranging for a 24 hour road side service when my car would not start. The service tech was also great and was able to switch o More

by gboyer27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2020 -

Mercedes-Benz of Henderson responded

Hi, Thank you for choosing Mercedes-Benz of Henderson. Our team is delighted that Will was so helpful and arranged roadside assistance to come out and assist you. We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Mercedes-Benz of Henderson

February 07, 2020

Professional and fast service! Marvin was very courteous and knowledgeable-answered all my questions about service. Robb (shuttle driver), provided great conversation and kept me updated on his arrival. More

by Angieb
Recommend Dealer
Yes
Employees Worked With
Robb Shipp , Marvin Edwards
Feb 11, 2020 -

Mercedes-Benz of Henderson responded

Hi Angie, Thank you for choosing Mercedes-Benz of Henderson. Our team is delighted to hear about how courteous, and knowledgeable Marvin was. We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Mercedes-Benz of Henderson

February 06, 2020

Great customer service. Knowledgeable and professional and no waiting for our appointment. Service completed in a very timely manner. Would highly recommend this dealership for service. More

by Jtmandina
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2020 -

Mercedes-Benz of Henderson responded

Hello, Thank you for your amazing 5 star rating! It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations. All the Best, Your Friends and Family at Mercedes-Benz of Henderson

February 02, 2020

Service was amazing My Merceder CLK500 was in my garage with a dead battery. My husband tried to charge my battery but it would not hold a charge. I contacted Mercede More

by fvamos8229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna
Feb 03, 2020 -

Mercedes-Benz of Henderson responded

Hi , Thank you for the 5 star review and taking the time to share your experience working with Jenna. We are grateful for your business & recommendations and look forward to serving you for many more years! All the Best, Your Friends and Family at Mercedes-Benz of Henderson

February 02, 2020

Emilio was prompt, professional, friendly, and an all around great guy!!!! Everyone I have ever dealt with every Sadie’s Benz of Henderson, has been top notch! More

by kittytivey
Recommend Dealer
Yes
Employees Worked With
Emilio Sepulveda
Feb 03, 2020 -

Mercedes-Benz of Henderson responded

Hello, We are pleased to read your visit with Emilio was attentive, professional, and friendly! Guest satisfaction is our top priority and we are thrilled to see your 5 star rating! We look forward to serving you for again! All the Best, Your Friends and Family at Mercedes-Benz of Henderson

Feb 03, 2020 -

Mercedes-Benz of Henderson responded

Hello Kittyivey, It's really rewarding hearing that Emilio was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Best Wishes, Your Friends and Family at Mercedes-Benz of Henderson

February 01, 2020

Jim Hager Service Consultant Jim Hager was extremely professional and my car was on time, when I brought my car in to be serviced 1-30-2020. Jim also assisted me in July of 2019 More

by Trooper
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James (Jim) Hager
Feb 03, 2020 -

Mercedes-Benz of Henderson responded

Hi Trooper, Thank you for leaving us such a great review! It is wonderful to hear that your most recent visit with u Jim Hager is deserving of your 5-stars. We are grateful for your business and recommendations. Please feel welcome to contact us anytime. All the Best, Your Friends and Family at Mercedes-Benz of Henderson

Feb 03, 2020 -

Mercedes-Benz of Henderson responded

Hi Trooper, It's really rewarding hearing that Jim Hager was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! All the Best, Your Friends and Family at Mercedes-Benz of Henderson

January 31, 2020

Fantastic First Time Experience From the moment I arrived I felt the red-carpet treatment. I'm a first time Mercedes owner and this service experience was extremely important to me. More

by Ms. Mindi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Edwards
Jan 31, 2020 -

Mercedes-Benz of Henderson responded

Hello Ms. Mindi, The team appreciates you taking the time to share your kind sediments regarding your service visit with Marvin. We are grateful for your business & recommendations and look forward to serving you for many more years! All the Best, Your Friends and Family at Mercedes-Benz of Henderson

January 31, 2020

Great service Spencer and Will provide excellent service, beyond expectations! Pu and delivery makes my busy life very much easier. With service like this, I will n More

by PaulSpaulding23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2020 -

Mercedes-Benz of Henderson responded

Hello, We are grateful for your 5 star rating! It's wonderful reviews like yours that truly represent what we strive for everyday! Our entire service team appreciates your feedback regarding your experience with Spencer & Will! Thanks again, and we look forward to your next scheduled service with us. All the Best, Your Friends and Family at Mercedes-Benz of

January 31, 2020

Erik was very good and service excellent and even provided a free battery for door opener and gave a demonstration for battery charger-car was washed More

by sperling
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2020 -

Mercedes-Benz of Henderson responded

Hi, Thank you for your 5 star rating and wonderful feedback regarding your visit with Erik. We are truly flattered to have your thoughtful complements and recommendations. All the Best, Your Friends and Family at Mercedes-Benz of Henderson

January 30, 2020

Dave is awesome, always takes care of us!! And always gets it done faster than a timely manner. I won’t go anywhere else with our Sprinters. More

by Kurt
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2020 -

Mercedes-Benz of Henderson responded

Hello Kurt, It's really flattering to hear that Dave was able to assist in getting your car in tip-top shape. We're so glad you like his work. We'll definitely pass along your kind words. Thank you for allowing us the opportunity to earn your business. Our team of associates looks forward to serving you for many years to come! Take Care, Your Friends and Family at Mercedes-Benz of Henderson

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