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Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center

Henderson, NV

4.8
719 Reviews

719 Reviews of Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center

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March 05, 2020

I left smiling. Marvin was awesome! After driving a Mercedes for the past 3 years, I'm finally happy leaving service. All of my concerns were cheerily addressed and m More

by CindyLake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Edwards
Mar 06, 2020 -

Mercedes-Benz of Henderson responded

Hi, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience working with Marvin. We look forward to seeing you at your next scheduled visit. Kind Regards, Your Friends and Family at Mercedes-Benz of Henderson

March 05, 2020

Erik was awesome. Made bringing two of my AMGs in for service a breeze. Always amazing customer service. Dropping and picking the vehicles up is always a quick thing. More

by Willis
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2020 -

Mercedes-Benz of Henderson responded

Hi Willis, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience with Erik! We look forward to seeing you at your next scheduled visit. Kind Regards, Your Friends and Family at Mercedes-Benz of Henderson

March 04, 2020

Eric has always made sure nothing left out when taking care of my Mercedes, and that is complete when he promised. Thank you Eric for your excellent work. More

by Nintymphfb
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2020 -

Mercedes-Benz of Henderson responded

Hello, Our team at Mercedes-Benz of Henderson is beyond thrilled to know your excellent service visit working with Eric! Thank for taking the time to share your 5 star rating and feedback! We look forward to working with you for many years to come. Regards, Your Friends and Family at Mercedes-Benz of Henderson

March 02, 2020

Thorough Customer Satisfaction Marvin was extremely helpful, on time and provided excellent customer service. I have not used Marvin in the past but it was a great experience with More

by bigmackee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Edwards
Mar 03, 2020 -

Mercedes-Benz of Henderson responded

Hi Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience working with Marvin. We look forward to seeing you at your next scheduled visit. Kind Regards, Your Friends and Family at Mercedes-Benz of Henderson

March 01, 2020

Service visit great place to do business everything very professional, entire facility was spotless. highly recommend Henderson MBZ and especially helpful was big More

by vette4rw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Edwards
Mar 02, 2020 -

Mercedes-Benz of Henderson responded

Hi, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience working with Marvin. We look forward to seeing you at your next scheduled visit. Kind Regards, Your Friends and Family at Mercedes-Benz of Henderson

February 19, 2020

I was so happy to deal with my new service advisor, Marvin Edwards is amazing so profesional, so dedicated and he explained me every detail, I am so happy that Mercedes Benz of Henderson hires him and More

by fernando.lara.7777
Recommend Dealer
Yes
Employees Worked With
Steve Broka, Marvin Edwards, Sebastian Matyjaszczyk
Feb 20, 2020 -

Mercedes-Benz of Henderson responded

Hello Fernando, It's really rewarding hearing that Marvin was able to assist and provide you with amazing service throughout your visit with us. We'll pass along the kind words. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! All the Best, Your Friends and Family at Mercedes-Benz of Henderson

February 16, 2020

Always take good care of me. I Had my yearly maintenance. They got me a loaner car. It had a problem. The swapped it out immediately. More

by maximumav
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2020 -

Mercedes-Benz of Henderson responded

Hello Maximumav, Thank you for taking the time to share your feedback and 5 star rating. We are truly flattered to have your thoughtful compliments and recommendations. It's of great pleasure hearing that we were able to get your car in tip top shape. Our team of associates are looking forward to serving you for many years to come! Take Care, Your Friends and Family at Mercedes-Benz of Henderson

February 12, 2020

Had my car serviced and Marvin took care of my needs. He was great. Had a very welcoming personality. Helped with all my questions about the car. I can say Marvin went beyond from what I expected. Made the More

by chris
Recommend Dealer
Yes
Employees Worked With
Marvin Edwards
Feb 14, 2020 -

Mercedes-Benz of Henderson responded

Hello Chris, It's really rewarding hearing that Marvin was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. We are grateful for your business and we look forward to serving you for many years to come! Take Care, Your Friends and Family at Mercedes-Benz of Henderson

February 12, 2020

Marvin the service advisor is AMAZING! My service advisor Marvin was amazing. He was very friendly, positive and helpful. He knows the Mercedes-Benz product very well. You are very lucky t More

by AOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Edwards
Feb 14, 2020 -

Mercedes-Benz of Henderson responded

Hi, Thank you so much for your wonderful post! We greatly appreciate you sharing your recent service visit with Marvin! Looking forward to your next scheduled service with us. All the Best, Your Friends and Family at Mercedes-Benz of Henderson

February 12, 2020

Very happy I brought my 2012 ML350 for service for a little issue I've been having for a while. Was introduced to a service gentleman named Marvin Edwards. He me More

by John Cunningham
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marvin Edwards
Feb 14, 2020 -

Mercedes-Benz of Henderson responded

Hello John, Thank you for taking the time to share your feedback and 5-star rating. We are truly flattered to have your thoughtful compliments and recommendations. We're so glad to hear that you like Marvin's work! We'll pass along the kind words. Our team of associates are looking forward to serving you for many years to come! Best Wishes, Your Friends and Family at Mercedes-Benz of Henderson

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