Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center

Quality of service Five stars to everyone I dealt with. From making my appointment with Chad Bartel, to dropping vehicle off, my loaner car, and Chad keeping me informed Five stars to everyone I dealt with. From making my appointment with Chad Bartel, to dropping vehicle off, my loaner car, and Chad keeping me informed during the day and working with the remainder of the people I dealt with. Great job. More

Above and beyond service from Marvin Edwards! A big thank you to Marvin Edwards!!!! He went above and beyond to help get our car back up and running. He was easy to talk to and very professional. A big thank you to Marvin Edwards!!!! He went above and beyond to help get our car back up and running. He was easy to talk to and very professional. Thank you Marvin for your excellent service! More

Very professional and responsive to all my needs on my Sprinter. I enjoyed the interaction on service needs of my vehicle and the advice received. Sprinter. I enjoyed the interaction on service needs of my vehicle and the advice received. More

The VERY BEST SERVICE from our Service Provider Dave Leslie I was dealing with a family emergency driving to the hospital when my car stalled at the light. Luckily it restarted. I pulled over and called Mercede I was dealing with a family emergency driving to the hospital when my car stalled at the light. Luckily it restarted. I pulled over and called Mercedes Benz service provider Dave Leslie and explained the situation. He told me to bring my car right over, so I did. He already had a loaner waiting for me. He was incredibly nice and had me on my way in 10 minutes. I was so grateful to have such a caring person help me. As it turned out, I only needed a battery replacement. Dave Leslie is the BEST and so are Mercedes Cars! More

We had an amazing experience with Marvin Edwards. He was very patient and thorough with everything. He was very welcoming and went above and beyond customer service standards. very patient and thorough with everything. He was very welcoming and went above and beyond customer service standards. More

great service Service Advisor Melvin Was Fantastic , he provided excellent customer service ! I. would recommend him anytime to be my service advisor at this locati Service Advisor Melvin Was Fantastic , he provided excellent customer service ! I. would recommend him anytime to be my service advisor at this location here in Henderson More

Jena, Roadside Assistance, replaced my new car battery. Very nice, friendly, professional & she knows what she’s doing. Exceptional service, I’m very pleased & happy. Very nice, friendly, professional & she knows what she’s doing. Exceptional service, I’m very pleased & happy. More

very professional and great work service is a big part of owning a mercedes - you are the best and you have the best people...right down to the doughnut girl... service is it !!!!!!!! service is a big part of owning a mercedes - you are the best and you have the best people...right down to the doughnut girl... service is it !!!!!!!! More

Very detailed service. Very helpful with getting the loaner car and with the return and pickup of my car. Overall experience was great as usual. loaner car and with the return and pickup of my car. Overall experience was great as usual. More

Marvin Edwards was very professional and is a wonderful representation of the Mercedes Benz brand. I’m already looking forward to my next visit with peace of mind. representation of the Mercedes Benz brand. I’m already looking forward to my next visit with peace of mind. More