Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center
Henderson, NV
719 Reviews of Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center
Great Experience Will took great care of me and my car was in and out very quickly. One of my best service visits so far! Only negative is learning of yet another desi Will took great care of me and my car was in and out very quickly. One of my best service visits so far! Only negative is learning of yet another design flaw in the Mercedes S550, but that is up to Mercedes Benz to start acknowledging and fixing! More
Car was ready when promised. The young man that received my car outside was exceptionally friendly and courteous. Chad was very accommodating to my request my car outside was exceptionally friendly and courteous. Chad was very accommodating to my request More
Eric, Phillip and all the team members at Henderson Mercedes, are totally professional and very knowlegable dudes that have gained my respect and my business. I have 4 Mercedes Benz automobiles and I i Mercedes, are totally professional and very knowlegable dudes that have gained my respect and my business. I have 4 Mercedes Benz automobiles and I intend to upgrade these each opportunity arrives, Thank you, Haig Atamian More
Had my car serviced. Easy to schedule appointment. I was reminded about my appointment. Very excellent and prompt seevice. Overall good, efficient, and nice customer service was reminded about my appointment. Very excellent and prompt seevice. Overall good, efficient, and nice customer service More
As always a great experience! The best service no matter what age our Mercedes is. Our Service host is amazing and straight forward. Thank you. what age our Mercedes is. Our Service host is amazing and straight forward. Thank you. More
Excellent as always! Excellent service as always, Eric is on top of everything, always courteous and responds immediately with updates. He always manages to get me a loane Excellent service as always, Eric is on top of everything, always courteous and responds immediately with updates. He always manages to get me a loaner car and address all my questions. More
Feel like family at Mercedes-Benz Henderson I purchased my Mercedes in January of 2019, and have continuously received the best service. I have never had one bad experience in fact. Recently, I purchased my Mercedes in January of 2019, and have continuously received the best service. I have never had one bad experience in fact. Recently, I received a new service advisor, Marvin Edwards, and I cannot express how pleased I am with him. He is professional, courteous and friendly. He treats you like you are a member of his own family and goes above and beyond! I appreciated the fact that he gave me the best deal on a part that I needed, and didn't try to up-sell me. This happened to me on more than one occasion at the Sahara dealership and I never went back. I highly recommend Marvin Edwards as a service advisor to anyone that is in need of one. I will not go anywhere else. Thank you Marvin and to the entire MBZ Henderson family. If you are in the market to buy; see Scott Ackerman. You will receive top notch service and a wonderful buying experience. More
My Service Advisor, Marvin, exceeded my expectations. He thoroughly explained services that were needed for my car and the transaction went smoothly! Thank you Marvin! -Robert thoroughly explained services that were needed for my car and the transaction went smoothly! Thank you Marvin! -Robert More
Outstanding Service I am not sure if Emilio is a service advisor or a technician but he was very good and explained everything they did to my car. I am not sure if Emilio is a service advisor or a technician but he was very good and explained everything they did to my car. More