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Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center

Henderson, NV

4.8
719 Reviews

719 Reviews of Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center

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June 26, 2020

Service including pick up and delivery was truly excellent. Also, the show room office with small cafe is very nice, although pick up and delivery was chosen this time amid COVID. I’m personally More

by a long-term customer of MB
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Solex Eke
Jun 26, 2020 -

Mercedes-Benz of Henderson responded

Hi, Thank you for your review and feedback! Our team looks forward to welcoming you back at your next scheduled service interval. Best, Your Friends and Family at Mercedes-Benz of Henderson

June 26, 2020

Excellent curtomer service. Erik Rudd in Service is fantastic - always going above and beyond to make the experience first rate and pain free. Hats off also to the detailing tea More

by Reicht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2020 -

Mercedes-Benz of Henderson responded

Hi, Our team truly appreciates your business and great 5 star review! We look forward to serving you again at your next service interval. Best, Your Friends and Family at Mercedes-Benz of Henderson

June 25, 2020

Wouldn’t trust my car in the hands of anyone but Will. He is honest, gets the work done and take professionalism to the next level. More

by Kejohnson222
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2020 -

Mercedes-Benz of Henderson responded

Hi, Thank you for the outstanding review on your service with Will! We appreciate your kind feedback and business! Best, Your Friends and Family at Mercedes-Benz of Henderson

June 25, 2020

Will has been the best service advisor I’ve had to date. He is so polite and checks in to give frequent status updates on my vehicle. More

by Stellah
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2020 -

Mercedes-Benz of Henderson responded

Hi, Thank you for the 5 star rating on your recent service experience with Will. We truly appreciate you business and feedback. Best, Your Friends and Family at Mercedes-Benz of Henderson

June 25, 2020

Very helpful and informative. Made the experience pleasant. Knowledgeable. Able answer all my questions. Gave me several options. Understanding. I will request him again for my next service. More

by Mishalaeperry
Recommend Dealer
Yes
Employees Worked With
Marvin Edwards
Jun 25, 2020 -

Mercedes-Benz of Henderson responded

Hi Misha, Thank you for the 5 star rating on your recent service experience with Marvin. We truly appreciate you business and feedback. Best, Your Friends and Family at Mercedes-Benz of Henderson

June 25, 2020

Marvin Edwards is an excellent service advisor who listens and help us with our 3 cars.Very professional & extremely helpful,treated us with respect & dignity. More

by Teresa
Recommend Dealer
Yes
Employees Worked With
Marvin Edwards
Jun 25, 2020 -

Mercedes-Benz of Henderson responded

Hi Teresa, Thank you for the stellar review on your service visit with Marvin! We look forward to serving you again at your next service interval. Best, Your Friends and Family at Mercedes-Benz of Henderson

June 25, 2020

I took my moms car here for service , Will Bane kept me well informed and promptly let me know when it was ready. Good customer service is hard to find I’ll definitely be back!! More

by Kim282300
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2020 -

Mercedes-Benz of Henderson responded

Hi Kim, Thank you for the 5 star rating on your recent service experience with Will. We look forward to welcoming you back! Best, Your Friends and Family at Mercedes-Benz of Henderson

June 23, 2020

Always a great experience bringing my car in. Fast turnaround time & exceptional customer service. Will is always so helpful and Stays in touch about the status of my cars. More

by Benzgurl
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2020 -

Mercedes-Benz of Henderson responded

Hi, Thank you for this incredible review on your recent service experience with Will! We truly appreciate your business and look forward to serving you again. Best, Your Friends and Family at Mercedes-Benz of Henderson

June 23, 2020

Quick and courteous I have been coming here for years now! Every time is a good experience! Will treats me right every time I have a problem! Love this dealership! More

by mbrick1955
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2020 -

Mercedes-Benz of Henderson responded

Hi, Thank you for this wonderful review on your recent service visit! Our team looks forward to welcoming you back at your next scheduled service interval. Best, Your Friends and Family at Mercedes-Benz of Henderson

June 23, 2020

Marvin Edwards, is a excellent advisor. I would recommend him to anyone that I send there. Wonderful person,very informative and makes you fill very welcomed. More

by Marinemotort3500
Recommend Dealer
Yes
Employees Worked With
Marvin Edwards
Jun 23, 2020 -

Mercedes-Benz of Henderson responded

Hi, Thank you for this incredible review on your recent service experience with Marvin! We truly appreciate your business and look forward to serving you again. Best, Your Friends and Family at Mercedes-Benz of Henderson

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