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Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center

Henderson, NV

4.8
719 Reviews

719 Reviews of Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center

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July 11, 2020

Service department was able to get my car in and out promptly. While it was there they were also able to perform a service that would have been needed in the near future. Very friendly, professional a More

by Fasseljim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2020 -

Mercedes-Benz of Henderson responded

Hello, We greatly appreciate you taking the time to post your 5-stars rating regarding your recent experience with Will and Spencer! It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful to hear that we were able to assist with getting your vehicle in tip-top shape! Thank you for allowing us the opportunity to earn your business and we look forward to serving you for many years to come! All the Best, Your Friends and Family at Mercedes-Benz of Henderson

July 10, 2020

repairs during a global pandemic first of all, we live 100 miles from Henderson. The road service program is excellent. The car was towed quickly and safely. It was was a holiday week More

by sassnsnaz01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Edwards
Jul 15, 2020 -

Mercedes-Benz of Henderson responded

Hi, Thank you for your kind review and feedback! We hope to see you again! Best, Your Friends and Family at Mercedes-Benz of Henderson

July 07, 2020

Very responsive. Dave Leslie was quick to notify me of the progress & remediation of the service issue. He made sure I had transportation home & back to the dealer ship upon completion. More

by chele
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Mercedes-Benz of Henderson responded

Hi Chele, Thank you for sharing your 5 star rating and great comments with all of us! We will see you again! Best, Your Friends and Family at Mercedes-Benz of Henderson

July 06, 2020

Exceptional service experience with Will. The mechanics did a great job, the car was detailed perfectly, my only regret was that I did not come here before More

by TheAce
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2020 -

Mercedes-Benz of Henderson responded

Hi, Thank you for the 5 star review and very kind words! Our team looks forward to serving you again! Best, Your Friends and Family at Mercedes-Benz of Henderson

July 04, 2020

Good service Came in to get a section of trim replaced on my new GLB. Quick and courteous service. Car was washed and the interior was cleaned More

by jbl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Mercedes-Benz of Henderson responded

Hello, We greatly appreciate you taking the time to post your 5-stars review regarding your recent visit with us! Providing a complimentary car wash while your vehicle is in for service is just one of the many perks we offer to our guests. Please allow us to continue assisting with any of your upcoming needs. Best Wishes, Your Friends and Family at Mercedes-Benz of Henderson

July 04, 2020

Good Customer Service Chad Bartel fue una persona muy amable en su trato y cumplio a la perfeccion con mis requerimentos acerca de mi auto, espero que la proxima ocacion me More

by vargasplata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Bartel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Mercedes-Benz of Henderson responded

Hola, Muchas gracias por dejarnos sus bonitas palabras. Nos da muchisimo gusto ver que Chad logro asistir en arreglar su vehiculo! Nuestro equipo de servicio espera asistir en lo que se ofrezca. Le agradecemos mucho y esperemos que se encuentre con bien. Saludos Cordiales, Your Friends and Family at Mercedes-Benz of Henderson

July 02, 2020

Great job! Will Bane was very helpful, communicative, and makes the process extremely easy. I will be coming back to MB Henderson for all service for my vehicl More

by Jessica Connell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2020 -

Mercedes-Benz of Henderson responded

Hello Jessica, Great hearing that your recent visit with Will Bane is deserving of your 5-stars rating! We're glad to have been able to assist in getting your car in tip-top shape and returned to you in a timely fashion! Please feel free to reach out to us if there's absolutely anything else that we could be of assistance with. Best Wishes, Your Friends and Family at Mercedes-Benz of Henderson

July 01, 2020

We had an unexpected car issue and Will hands down took great care of us. He kept us informed and made us feel at ease through the process. We used to get our car serviced elsewhere but will be back to see More

by HikerDude702
Recommend Dealer
Yes
Employees Worked With
Jul 03, 2020 -

Mercedes-Benz of Henderson responded

Hello, We are thrilled to see that your recent visit with Will Bane is deserving of your 5-stars rating! We'll definitely pass along your kind words. Please allow us to continue providing you with nothing short of a great experience for your upcoming needs! Take Care, Your Friends and Family at Mercedes-Benz of Henderson

July 01, 2020

Excellent customer service. It solidified that I will be coming back in the future. He was able to quote me what I thought was fair. More

by jkkauaigirl7
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2020 -

Mercedes-Benz of Henderson responded

Hi, Thank you for this excellent review on your service experience with Will! We truly appreciate your business and look forward to serving you again. Best, Your Friends and Family at Mercedes-Benz of Henderson

July 01, 2020

These guys went way beyond what they were required to fix They took care of me when my new GT was having some temperature related issues. Gave me a GLE truck for two weeks while they worked with Mercedes in More

by Jon L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2020 -

Mercedes-Benz of Henderson responded

Hi Jon, Thank you for taking the time to share your kind feedback and 5-stars rating! Glad to see that our team of associates were able to properly perform a diagnosis and get your car in tip-top shape! Providing a courtesy loaner vehicle is just one of the many perks we offer to our guests. Please allow us to continue providing you with nothing short of an amazing experience for your upcoming needs. Take Care, Your Friends and Family at Mercedes-Benz of Henderson

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