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Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center

Henderson, NV

4.8
719 Reviews

719 Reviews of Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center

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October 23, 2020

Fast and Efficient service My car was done and one hours to do the brake pads and then wash my vehicle and I’m impressed super fast More

by arcelia14641
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Bartel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Mercedes-Benz of Henderson responded

Hello, Thank you for the opportunity to earn your business! We are grateful to have your kind sediments for our team regarding the quick & efficient efforts put forth servicing your Mercedes-Benz. All of us at Mercedes-Benz of Henderson look forward to having you as part of our Fletcher Jones family for many years to come. Kind Regards, Your Friends and Family at Mercedes-Benz of Henderson

October 22, 2020

Excellent job Dave at Mercedes Benz of Henderson. We really appreciate how you keep our Sprinters at 5 Star Helicopters tour in safe working condition. More

by gm5starhelicoptertours
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Mercedes-Benz of Henderson responded

Hello, Thank you for the opportunity to earn your business! We are grateful to have your kind sediments for Dave and the wonderful efforts he put forth to ensure your vehicles are performing at their best and assist you in providing wonderful memories for your clients! All of us at Mercedes-Benz of Henderson look forward to working with you for many years to come. All the Best, Your Friends and Family at Mercedes-Benz of Henderson

October 01, 2020

MBOH is always professional & great. Love working with Spencer & Will when I bring my car in for service. Thank you to your professional team in getting my car in & out in a timely manner. More

by Benzfamilyoffour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Mercedes-Benz of Henderson responded

Hello, All of us at Mercedes-Benz of Henderson were so pleased to read that you found our dealership to be the most professional! We are grateful to have earned your business and awesome recommendations for both Spencer & Will. Please feel welcome to contact us anytime! Kind Regards, Your Friends and Family at Mercedes-Benz of Henderson

September 30, 2020

Will is always a pleasure to deal with. I plan to always return to this dealer and service advisor! Great job as always! Thank you! More

by Tnelson491
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Mercedes-Benz of Henderson responded

Hello, It's really rewarding hearing that Will was able to assist and provide you with outstanding service throughout your visit with us. We'll be sure to relay over the kind words expressed on your behalf. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of experts are looking forward to serving you for many years to come! Please feel free to reach out to us if there's anything else we could be of further assistance with now or in the future. All the Best, Your Friends and Family at Mercedes-Benz of Henderson

September 15, 2020

Marvin ALWAYS gives me top rated service. He's transparent, always has a great attitude and goes the extra mile! I highly recommend him to help you with your next service appointment! More

by ClaudiaWilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Edwards
Sep 16, 2020 -

Mercedes-Benz of Henderson responded

Hi Claudia, All the Best, Our number one goal is to provide outstanding experiences for all of our guests! The team at Mercedes-Benz of Henderson is so pleased to have your 5 star rating and genuine feedback regarding Marvin and the stellar service he provided you! Kind Regards, Your Friends and Family at Mercedes-Benz of Henderson

September 14, 2020

Exceeded expectations, Emilio was friendly, professional and honest. Communication was thorough and prompt. Thank you very much Emilio. I was 10/10 satisfied with the level of customer service. The company More

by SC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emilio, Emilio Sepulveda
Sep 14, 2020 -

Mercedes-Benz of Henderson responded

Hi SC, Thank you for the opportunity to serve you! We flattered to have your genuine feedback regarding your recent service visit with Emilio. Having confidence in your service team is an important part in the care and maintenance of your vehicle. All of us at Mercedes-Benz of Henderson are grateful to have earned your business and thoughtful recommendations. Best, Your Friends and Family at Mercedes-Benz of Henderson

Sep 14, 2020 -

Mercedes-Benz of Henderson responded

Hi SC, Thank you for the opportunity to serve you! Our team was pleased to read that you found our dealership to a 10/10! We are grateful to have earned your business and thoughtful recommendations for Emilio! All the Best, Your Friends and Family at Mercedes-Benz of Henderson

September 10, 2020

Marvin is the absolute legend if you’re going to MB of Henderson. He’s always on top of the game and makes helping his customers his utmost priority. If you need your car serviced, make sure you’re with M More

by Aleem Ahmed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Edwards
Sep 11, 2020 -

Mercedes-Benz of Henderson responded

Hello, All of us at Mercedes-Benz of Henderson are truly flattered to have your thoughtful complements and recommendations. Thank you for recognizing Marvin for his legendary service! Congratulations on your purchase! Best, Your Friends and Family at Mercedes-Benz of Henderson

August 21, 2020

Dave Leslie and his service crew did a great job.He kept Dave Leslie and his service crew did a great job. He kept me advised on all the issues and was able to take advantage of some service discounts, whic More

by Rebvegas777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Mercedes-Benz of Henderson responded

Hello, It's really rewarding hearing that Dave was able to assist and provide you with outstanding service throughout recent visit! We are grateful to have earned your business and hope to be able to assist with any of your Mercedes-Benz needs. All the Best, Your Friends and Family at Mercedes-Benz of Henderson

August 16, 2020

Minor stuff, maybe. My car was picked up from my house for an A Service on 8/12 and was returned the next day by MB employees. Everything looks fine except: I noticed More

by eddie S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Bartel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Mercedes-Benz of Henderson responded

Hello Eddie, Our team would like to follow up on your review and assist you with your concerns. Please contact me at Kim.camargo@fletcherjones.com Kind Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager

August 15, 2020

Excellent service. Will Bane was very professional and my service was great as always! I had a roof rack installed and it was done in a timely manner and car wash to perfection afterwards, pick up was easy. More

by J.Austin
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Mercedes-Benz of Henderson responded

Hi, We greatly appreciate you taking the time to post your 5-stars review regarding your recent service experience with Will Bane! It's wonderful to hear that he was able to assist with getting the roof rack in your vehicle installed all within a promised time. Providing a courtesy hand car wash is just one of the many perks we offer to our guests. Please feel free to reach out to us if there's anything else we could be of assistance with. All the Best, Your Friends and Family at Mercedes-Benz of Henderson

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