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Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center
Henderson, NV
719 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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719 Reviews of Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center
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April 01, 2021
Excellent customer service!! I typically go to California for the B service because it is less expensive, but I have grown to trust Will Bane. I also used the pick up service for the first time. The person for the B service because it is less expensive, but I have grown to trust Will Bane. I also used the pick up service for the first time. The person picking up my car and dropping off the loaner was very nice. I don’t like to use a loaner because now I know what my next car will be, but it was a very easy process. More
by uclarxgirl
Employees Worked With
March 31, 2021
Spencer and Will always take care of me. It like they treat everyone like family. Great place to get you MB serviced. Everyone is very helpful and wants to make your experience amazing treat everyone like family. Great place to get you MB serviced. Everyone is very helpful and wants to make your experience amazing More
by Wjzeigler
March 30, 2021
Employee is easily agitated. Quoted me multiple incorrect prices. Used profanity when irritated at another customer dog. Asked to help another customer while in midst of helping me. Poor experience & custo prices. Used profanity when irritated at another customer dog. Asked to help another customer while in midst of helping me. Poor experience & customer service for my first time at this establishment. More
by tharris465
Employees Worked With
Jordan Blankmeyer
March 30, 2021
great customer service, explained what probably will need repairing next visit. na na na na na na na na nan na an an an ana . repairing next visit. na na na na na na na na nan na an an an ana . More
by gutierhf
Employees Worked With
March 13, 2021
I took my car in to be serviced and it was excellent. I was provided with a loaner and all the staff were super friendly was provided with a loaner and all the staff were super friendly More
by bottshayna
March 13, 2021
Outstanding service. Eric in service department was able to get my car in and resolved issue in a timely manner. Driver who took me home when I dropped my car off provided excellent customer service. Very p to get my car in and resolved issue in a timely manner. Driver who took me home when I dropped my car off provided excellent customer service. Very pleased with the services I received. More
by gtnla
Employees Worked With
March 06, 2021
Great personalized service. Got me in at a time that met my needs, followed up keeping me informed. No hassle, smoothly operated process. Efficient and friendly my needs, followed up keeping me informed. No hassle, smoothly operated process. Efficient and friendly More
by garyandchloe
March 06, 2021
I ALWAYS RECEIVE EXCEPTIONAL SERVICE FROM MERCEDES-BENZ OF HENDERSON! SPENCER KAPLAN & WILL BANE ARE THE UTMOST PROFESSIONALS AND ARE A PLEASURE TO DEAL WITH. OF HENDERSON! SPENCER KAPLAN & WILL BANE ARE THE UTMOST PROFESSIONALS AND ARE A PLEASURE TO DEAL WITH. More
by DIANECORBIN
March 05, 2021
I love crew of MB at Henderson. I have always been treated the best!! They ROCK Trent is AWESOME , highly recommend him and team to everyone interested treated the best!! They ROCK Trent is AWESOME , highly recommend him and team to everyone interested More
by Agata
Employees Worked With
March 05, 2021
I am very pleased with the service I received at Mercedes of Henderson. The service advisor, Chad Bartel, was very professional and kept good communication. of Henderson. The service advisor, Chad Bartel, was very professional and kept good communication. More
by Richard Korczynski
Employees Worked With
