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Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center

Henderson, NV

4.8
719 Reviews

719 Reviews of Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center

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June 03, 2021

The best service in Henderson a Las Vegas thank you for the wonderful job you do customer for eight years an never have I been disappointed More

by Janmcwhirter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Bootsma-Alverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Mercedes-Benz of Henderson responded

Hello Jan, We greatly appreciate you taking the time to share your 5-stars review! We are thrilled to know of the great efforts put forth during your most recent service visit and appreciate you complimenting our level of professionalism. It's wonderful reviews like yours that truly represent what we strive for everyday! Thank you so much for being a loyal guest with us over the past 8 years and we are looking forward to working with you for many years to come! All the Best, Your Friends and Family at Mercedes-Benz of Henderson

May 27, 2021

Chad was extremely nice and very helpful with my service and pleasant to work with I recommend your repairs here at the dealership I appreciate the help More

by krystal5133
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Bartel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Mercedes-Benz of Henderson responded

Hi Krystal, Our team at Mercedes-Benz of Henderson are truly flattered to read your generous 5 star review regarding your recent service visit with us! We are honored to have your ongoing patronage at our dealership and are excited to share your amazing feedback with Chad! Please don't hesitate to reach out to us should you have any questions or Mercedes-Benz needs! All the best, Your Friends and Family at Mercedes-Benz of Henderson

May 24, 2021

Exceptional service, as always! New Service Manager, Dennis, is top notch! We'll be back! And the welcome service and assistance with the valets/greeters is outstanding as well! We have a Mercedes de More

by lauriekrug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Rademacher Jr.
May 25, 2021 -

Mercedes-Benz of Henderson responded

Hi Laurie, Thank you for allowing our team at Mercedes-Benz of Henderson the opportunity to earn your business! We couldn't be more pleased to have such genuine five star recommendations! It is reviews like this the truly exemplifies our teams commitment in providing wonderful service experiences each and every day! We appreciate you taking the time to come to our dealership and are here for you should you have any questions or Mercedes-Benz needs! Warmest regards, Your Friends and Family at Mercedes-Benz of Henderson

May 20, 2021

Very professional as always. Dennis is friendly. He got my car ready after service as promised. My car is washed and cleaned when I picked up. Thank you. More

by Pat Custer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Rademacher Jr.
May 22, 2021 -

Mercedes-Benz of Henderson responded

Hello Pat, Thank you for choosing Mercedes-Benz of Henderson. We are honored to receive your 5 star rating and kind remarks for Dennis and our Service team! We thank you for your patronage and look forward to serving you at your next scheduled maintenance interval. All the best, Your Friends and Family at Mercedes-Benz of Henderson

May 15, 2021

I promised to myself and my family that we are always going to have a Mercedes in our home. Of course we love the car, but the major reason is because we love the way we are treated! More

by FabioRusso KarenLy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kat
May 16, 2021 -

Mercedes-Benz of Henderson responded

Fabio and Karen, Congratulations on your new purchase! We are honored to receive your wonderful 5 star review and patronage at our dealership. Working alongside our guest for that perfect, dream vehicle is what puts a smile on our face and we are so thrilled to know that both Will and Spencer gave you a wonderful experience. Should you have any questions or Mercedes-Benz needs, please feel free to reach out to our team of experts! We hope you enjoy every mile! Kind regards, Your Friends and Family at Mercedes-Benz of Henderson

May 13, 2021

well done this review is too time consuming hi hi hi hi hi hi hi hi hi hi hi hi hi hi hi hi hi More

by recrec2000
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chad Bartel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2021 -

Mercedes-Benz of Henderson responded

Hi! Thank you for your 5 star rating! Feel free to reach out to us should you have any questions or Mercedes-Benz needs! Hi! Your Friends and Family at Mercedes-Benz of Henderson

May 12, 2021

Detailed and excellent service. Got my appointment using the chat box on the website. Just can’t remember his name but he was so accommodating. On the day of service, Mr Chad B. made sure that I’m updated More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Bartel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2021 -

Mercedes-Benz of Henderson responded

Hi Mary, Thank you for choosing Mercedes-Benz of Henderson! We are honored to receive your 5 star review regarding your recent visit with Chad in our service drive. We are ecstatic to know that our chat system made it easy for you to set up an appointment and that our team kept you updated throughout your visit. We look forward to serving you again at your next scheduled maintenance interval. Warmest regards, Your Friends and Family at Mercedes-Benz of Henderson

May 11, 2021

It is truly a pleasure when I go to have my car serviced at Mercedes-Benz of Henderson the reception was excellent and service was great from beginning to end including a loaner More

by Shirley Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Mercedes-Benz of Henderson responded

Hi Shirley, It was an absolutely pleasure to work with you and to get your vehicle back to you in tip-top shape! We are elated to know that our service and amenities served you well. We thank you for your 5 star review and look forward to serving you again at your next scheduled maintenance interval. All the best, Your Friends and Family at Mercedes-Benz of Henderson

May 11, 2021

I have been taking my cars to this dealership for more than 10 years from Arizona.. Chad our Service Advisor was extremely helpful and knowledgeable. Chad was the best Service Advisor that I've dealt wi More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Bartel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Mercedes-Benz of Henderson responded

Hello Larry, Our team is honored to receive your 5 star review and ongoing patronage with our service drive. Providing our guest the most up to date information regarding their vehicles is key to providing a successful service experience and we are elated to know that Chad worked with you to get your vehicle back to you in tip top shape! Thank you for choosing Mercedes-Benz of Henderson and we look forward to serving you again for many years to come. Warmest regards, Your Friends and Family at Mercedes-Benz of Henderson

May 08, 2021

Went in for Recall on Passenger Airbags...Fast, Organized...out n 45min....and an Outstanding Wash..too include rims..No Water Spots👍🏾👍🏾👍🏾👍🏾👍🏾 D.A.V More

by dvairborne
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2021 -

Mercedes-Benz of Henderson responded

D.A.V, We are absolutely mindful of your time and are thrilled to know that our services were accommodating to your needs at your recent visit with us! We thank you for your 5 star rating and look forward to serving you again at your next scheduled maintenance interval. Kind regards, Your Friends and Family at Mercedes-Benz of Henderson

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