Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center

Great service from Dennis and he kept me updated throughout. The service was going to take longer than expected so he ordered a ride home and the driver Robb was pleasant and courteous. throughout. The service was going to take longer than expected so he ordered a ride home and the driver Robb was pleasant and courteous. More

Repair good; Pleased tire puncture was found; All personnel responsive throughout including service and transportation. Attentive "dealer associates" as well; Blake was tied up with customer; hande personnel responsive throughout including service and transportation. Attentive "dealer associates" as well; Blake was tied up with customer; handed invoice to nearby associate. After settling bill promptly and I was waiting for car, Will Bane realized valet was delayed and jumped in and moved car himself. More

Great service. Very professional. Timely. Courteous. Thanks to Dennis for good service. While I waited for the vehicle the wait was not long and service was excellent. Courteous. Thanks to Dennis for good service. While I waited for the vehicle the wait was not long and service was excellent. More

5 Star is an understatement,Great dealership , clean and comfortable.No pressure and prices are fair.All the staff I had contact with where very friendly. comfortable.No pressure and prices are fair.All the staff I had contact with where very friendly. More

I was having a complete meltdown not knowing what was wrong with my car. Once I brought it in to Mercedes Benz Henderson I was greeted by Dennis and he made sure he would get to the bottom of it. He let wrong with my car. Once I brought it in to Mercedes Benz Henderson I was greeted by Dennis and he made sure he would get to the bottom of it. He let me know everything him and his team would be doing to my car and kept me informed about how long this process would take. I’m so glad I was paired with Dennis as my service consultant because he went above and beyond to help me and I appreciate it so much. He’s so down to earth and seemed very concerned about the issues my car was having. Everything was fixed the next day! I can’t thank you enough Mercedes Benz Henderson! I’ll definitely be back for my next service!! More

They always take amazing care of me and my car! I would recommend this dealership to any and all of my friends and family. Thank you guys so much! recommend this dealership to any and all of my friends and family. Thank you guys so much! More

My service advisor named Blake is really exceptional and very professional. He answered to All of my questions with respect. Keep up the Good Work. very professional. He answered to All of my questions with respect. Keep up the Good Work. More

Will is an exceptional Service Writer. Your Dealership is first class and the service is always phenomenal! I appreciate that you are always accommodating and have a loaner car waiting for us!!! first class and the service is always phenomenal! I appreciate that you are always accommodating and have a loaner car waiting for us!!! More

Always a great experience anytime I have service work done to my vehicle. Dave is always friendly and helpful and all the other staff has been the same with my vehicles I have had serviced there over the done to my vehicle. Dave is always friendly and helpful and all the other staff has been the same with my vehicles I have had serviced there over the years. More

Despite a couple of rather pricey service/repair bills that I have received from Mercedes I feel that Dave Leslie has always been honest and up front with me. In general I feel that Mercedes of Henderson that I have received from Mercedes I feel that Dave Leslie has always been honest and up front with me. In general I feel that Mercedes of Henderson has provided me with better quality service than any other auto dealership I have ever dealt with. More