Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center

Henderson, NV

4.8
719 Reviews
Call Service Center (702) 485-3000

719 Reviews of Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center

Sort by
October 26, 2021

Great service with courtesy loaner vehicles. Erik is a great service adviser. Professional and experienced adviser. More

by kathyholstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2021 -

Mercedes-Benz of Henderson responded

Hi Kathyholstein, Thank you for the opportunity to serve you! We're so glad you like Erik's work! We'll be sure to pass along the kind words expressed on your behalf. Providing a loaner vehicle is one of the many perks we offer to our guests. Our team is looking forward to assisting you for many years to come and are here to help should you need us. Warm Wishes, Your Friends and Family at Mercedes-Benz of Henderson

October 24, 2021

Always able to meet my needs, provide a loaner, be done in a timely manner, leave my vehicle clean without evidence they were in it, perform service as expected without issues and Chad is a great service w More

by pahrumpParalegal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Bartel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2021 -

Mercedes-Benz of Henderson responded

Hi PahrumpParalegal, Thank you so much for your awesome review and 5-stars rating! Your wonderful rating reflects our mission; delivering world-class service experiences! It brings us so much joy hearing that Chad went above and beyond with getting your vehicle repaired and returned to you all within a timely fashion! Our team is grateful for your business and recommendations and look forward to serving you for many years to come! All the Best, Your Friends and Family at Mercedes-Benz of Henderson

October 15, 2021

Awesome service experience - Dave Leslie is outstanding!!! I would highly recommend this dealership to any Sprinter owners. More

by Tom Sheehy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2021 -

Mercedes-Benz of Henderson responded

Hello Tom Sheehy, Thank you for the opportunity to serve you! We are thrilled to know of the great efforts put forth during your service visit with Dave Leslie and appreciate you complimenting our level of professionalism. Our team is truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Mercedes-Benz of Henderson

October 09, 2021

As usual my service rep is fantastic. Great customer service and professionalism. Love my dealership More

by Sandy J LV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2021 -

Mercedes-Benz of Henderson responded

Hi Sandy J LV, Our team of associates are excited to hear that you were assisted promptly and provided with amazing service throughout your recent visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to welcoming you again soon! Warm Wishes, Your Friends and Family at Mercedes-Benz of Henderson

October 08, 2021

Great fast good perfect the best place to take your car to get service and staff is great More

by ttion10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2021 -

Mercedes-Benz of Henderson responded

Hello Ttion10, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. Our team is truly flattered to have such heartfelt recommendations and look forward to welcoming you again soon! Take Care, Your Friends and Family at Mercedes-Benz of Henderson

October 05, 2021

We always have a great experience at Mercedes! Everyone is really nice and friendly! The young man at the desk where you receive your paperwork and keys is a very good asset to the dealership. I didn’t cat More

by vjay05@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2021 -

Mercedes-Benz of Henderson responded

Hello Vjay05@hotmail.com, Thank you so much for your awesome review and 5-stars rating! Your wonderful rating reflects our mission; delivering world-class service experiences! All of us at Mercedes-Benz of Henderson take great pride in serving our guests well and we are grateful for your business. Our team is looking forward to welcoming you again soon! All the Best, Your Friends and Family at Mercedes-Benz of Henderson

October 01, 2021

Courteous, knowledgeable, helpful, prompt and fair are all words that are foremost when we consider Mercedes Benz of Henderson. More

by ricnteri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Broadbent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ackerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Bootsma-Alverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2021 -

Mercedes-Benz of Henderson responded

Hello, Thank you for your business and the opportunity to attend to your service needs. It was a pleasure to have you in for service and we are so pleased to know of the excellent service you experienced working with Scott, John, and Blake. Your genuine comments are truly a gift to our team as we strive to provide the best customer service experience possible! All of us at Mercedes-Benz of Henderson look forward to welcoming you back for all of your Mercedes-Benz needs. Kind regards, Your Friends and Family at Mercedes-Benz of Henderson

September 30, 2021

We had a repair needed to our RV as we were headed home. Dave Leslie was amazing, getting the work done quickly even though this is a Very busy Sprinter service center. Dave made our unfortunate end of trip More

by Slavenwy4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2021 -

Mercedes-Benz of Henderson responded

Hi Slavenwy4, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit with Dave Leslie. It brings us so much joy hearing Dave Leslie went above and beyond with getting your RV repaired and returned to you all within a timely fashion! We'll be sure to relay over the kind words expressed on your behalf. We are grateful for your business and we're looking forward to serving you for many years to come! Take Care, Your Friends and Family at Mercedes-Benz of Henderson

September 27, 2021

Vehicle was completed on time, communication was timely, and vehicle was delivered clean. Customer service was great, service advisor provided great service advice on other maintenance items. More

by delroma1
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennis Rademacher Jr.
Report | Print
Sep 29, 2021 -

Mercedes-Benz of Henderson responded

Hello, Thank you for allowing our team at Mercedes-Benz of Henderson the opportunity to earn your business! We couldn't be more pleased to have such genuine five star recommendations! It is reviews like this the truly exemplifies our teams commitment in providing wonderful service experiences each and every day! Happy Driving! Your Friends and Family at Mercedes-Benz of Henderson

September 27, 2021

Very good with customer services and employees are very helpful. I have nothing else to say. More

by Sanaehs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Bartel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2021 -

Mercedes-Benz of Henderson responded

Hi there, Wow! Our team is truly flattered to see your generous 5 star recommendations! With all of the automotive competition out there, it is wonderful to know that Chad and the service took great care of you in a prompt and professional manner! Thank you for your business and the opportunity to serve you. Best regards, Your Friends and Family at Mercedes-Benz of Henderson

1
...
12
13
14
...
72