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Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center

Henderson, NV

4.8
719 Reviews
Call Service Center (702) 485-3000

719 Reviews of Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center

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November 11, 2021

Dennis is great to work with, I will strongly recommend him to my peers going forward. More

by Min
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Rademacher Jr.
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Nov 11, 2021 -

Mercedes-Benz of Henderson responded

Hi Min, Having the opportunity to share our passion and commitment to Mercedes-Benz brand with an amazing guest like yourself is truly a treat! Thank you for allowing Dennis the privilege to earn your business and attend to your service needs! We'll be sure to pass along the kind words expressed on your behalf. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Mercedes-Benz of Henderson

November 11, 2021

My service advisor Will Bane was very knowledgeable and helpful. Received fast and exceptional service. Highly recommend!! More

by Iceis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2021 -

Mercedes-Benz of Henderson responded

Aloha Iceis, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit with Will Bane and appreciate you complimenting our level of professionalism. We'll be sure to relay over the kind words expressed on your behalf. Our team of experts are looking forward to serving you for many years to come and are here to help should you need us. All the Best, Your Friends and Family at Mercedes-Benz of Henderson

November 07, 2021

Never fails - always receive exceptional service at this dealership. The staff here are always so friendly! More

by gressia21@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Rademacher Jr.
Report | Print
Nov 08, 2021 -

Mercedes-Benz of Henderson responded

Hello! Thank you for coming in! We are so pleased to hear about your experience and we look forward to serving you again. Best, Your friends and family at Mercedes-Benz of Henderson

November 05, 2021

Dennis & all the valet staff were excellent in helping us every step of the way for the maintenance of our Mercedes. This was our first time at this dealership & we will return again. More

by MLV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Rademacher Jr.
Report | Print
Nov 07, 2021 -

Mercedes-Benz of Henderson responded

Hello! Thank you for coming in and working with Dennis and his team! We're so glad you had such a great experience. We look forward to serving you again. Best, Your friends and family at Mercedes-Benz of Henderson

November 04, 2021

Good service. Everything went as expected.. car loaner was easy to get. Overall I had good service. More

by Jmandel107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2021 -

Mercedes-Benz of Henderson responded

Hello! Thank you for coming in and working with us! We're so glad to hear your experience went well. We look forward to serving you again. Best, Your friends and family at Mercedes-Benz of Henderson

November 04, 2021

Dave Leslie is truly the best. He kept up updated on the progress of the car and when it was time, he made sure I was satisfied with the work that had been done on my vehicle before leaving the dealership. More

by Gaby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2021 -

Mercedes-Benz of Henderson responded

Hi Gaby! Thank you for coming in and taking the time to work with Dave. We always want to keep our guests in the know to make sure you know everything that's being done. We look forward to assisting you again in the future! Best, Your friends and family at Mercedes-Benz of Henderson

November 02, 2021

Dennis helped us with the repairs on a very old car we have here. He was wonderful ! More

by clv1003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Rademacher Jr.
Report | Print
Nov 02, 2021 -

Mercedes-Benz of Henderson responded

Hello! Thank you for coming in and taking the time to meet with Dennis. We're thrilled to hear about your wonderful visit. Best, Your friends and family at Mercedes-Benz of Henderson

October 30, 2021

I’ve been to this service center twice in the past year and have had excellent service experiences both times. I own a Sprinter which I was traveling in full time and this team understood my need for quick More

by katie franklin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2021 -

Mercedes-Benz of Henderson responded

Hi Katie! Thank you for coming in and taking the time with Dave! We're so glad we were able to accommodate your needs quickly and efficiently. We strive to have the best service for our guests to make sure they leave satisfied. We can't wait to see you next time. Best, Your friends and family at Mercedes-Benz of Henderson service

October 28, 2021

Fast and honest service. We have always been able to schedule services and get a quick turn around on our sprinters which is critical for business. More

by mariosmilesformiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2021 -

Mercedes-Benz of Henderson responded

Hello Mariosmilesformiles, Thank you so much for your awesome review and 5-stars rating! Your wonderful rating reflects our mission; delivering world-class service experiences! We look forward to serving you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Mercedes-Benz of Henderson

October 27, 2021

We have a 2018 RV based on the 3500 Sprinter chassis. We've brought our vehicle in for service several times. Dave Leslie and the service department have always gotten the work done accurately and on t More

by Leisure Travel Van Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2021 -

Mercedes-Benz of Henderson responded

Hi Leisure Travel Van Owner, Thank you so much for your awesome review and 5-stars rating! Your wonderful rating reflects our mission; delivering world-class service experiences! Guest satisfaction is our highest priority and we are thankful for your kind feedback. It brings us so much joy hearing that Dave Leslie assisted with getting your vehicle repaired and returned to you all within a timely manner. Our team is looking forward to serving you for many years to come and are here to help should you need us. All the Best, Your Friends and Family at Mercedes-Benz of Henderson

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