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Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center

Henderson, NV

4.8
719 Reviews
Call Service Center (702) 485-3000

719 Reviews of Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center

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November 30, 2021

Very pleased with Will our service advisor. Our service was completed in a timely manner. More

by andymig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2021 -

Mercedes-Benz of Henderson responded

Hello! Thank you for coming in for service and working with Will! We are so pleased to hear your experience went well, we strive for efficiency, honesty and reliability. We look forward to serving you again. Best, Your friends and family at Mercedes-Benz of Henderson

November 25, 2021

The dealership and the customer service received from Erik Rudd was truly exceptional. First time Mercedes-Benz driver and I am very pleased. More

by robertocwest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2021 -

Mercedes-Benz of Henderson responded

Hello! Thank you for coming in and working with Erik! We're so happy to hear your experience went well. We hope you're enjoying your first Mercedes-Benz! We look forward to assisting you again in the future. Best, Your friends and family at Mercedes-Benz of Henderson

November 24, 2021

Dave L is on top of his game! Great follow up and always does what he says he is gonna do! SIXT! More

by patrick.piggin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2021 -

Mercedes-Benz of Henderson responded

Hello, Thank you for coming in and working with Dave! We're so glad you had such an amazing experience and we look forward to assisting you again in the future! Best, Your friends and family at Mercedes-Benz of Henderson

November 24, 2021

Great service. Wonderful staff. Beautiful facility. Nice loaner car. Car available on time and washed and cleaned. More

by Jag 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2021 -

Mercedes-Benz of Henderson responded

Hello! Thank you for coming in for service! We're so glad you had such a great experience and that we were able to accommodate you! We look forward to assisting you again in the future! Best, Your friends and family at Mercedes-Benz of Henderson

November 20, 2021

great work and service and dealership good coffee cannot wait to see electric suvs and more More

by waferl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Bartel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2021 -

Mercedes-Benz of Henderson responded

Hello! Thank you for coming in and working with the team. We look forward to seeing you again! Best, Your friends and family at Mercedes-Benz of Henderson

November 20, 2021

Dave Leslie has always provided excellent service and status feedback. Doesn't over sell just tells it like it is providing options and recommendations. More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2021 -

Mercedes-Benz of Henderson responded

Hi Dave! Thank you for meeting with Dave. We're pleased to hear of your great and honest experience. We look forward to seeing you again. Best, Your friends and family at Mercedes-Benz of Henderson

November 19, 2021

Blake did an amazing job of communicating and treating us very professionally. Excellent service! Thank you, Randy More

by Rtgast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Bootsma-Alverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2021 -

Mercedes-Benz of Henderson responded

Hello! Thank you so much for coming in and working with us. We're so glad to hear your visit with Blake went well. We look forward to seeing you again. Best, Your friends and family at Mercedes-Benz of Henderson

November 19, 2021

It is a pleasure dealing with Dave Lesle in servce, he is on point. Thank you Dave! More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2021 -

Mercedes-Benz of Henderson responded

Hello David! Thank you for coming in and working with Dave. We're so glad to hear of your amazing experience and look forward to seeing you again. Best, Your friends and family at Mercedes-Benz of Henderson

November 14, 2021

Great People! Great Service!I give 10 Rating 5 Star to Great People! Great Service! I give 10 Rating 5 Star to my Service Advisor Will Bane…Great Customer Service, Professional and Knowledgeable***** More

by Willbeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2021 -

Mercedes-Benz of Henderson responded

Hello Willbeth, Thank you so much for coming in! We're so glad to hear that your experience with Will went smoothly. We look forward to having you again. Best, Your friends and family at Mercedes-Benz of Henderson

November 13, 2021

had a warranty for my tires and windshield and Dennis helped in a mighty way because I didn't take pictures of the nails in two of my tires so the company that addresses warranty coverage didn't want to More

by markbdealsvegas
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennis Rademacher Jr.
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Nov 15, 2021 -

Mercedes-Benz of Henderson responded

Hello! Thank you for coming in and working with Dennis. We're so glad to hear that he was able to go above and beyond to help you out! We're so happy to hear about the whole experience. We look forward to having you in again. Best, Your friends and family at Mercedes-Benz of Henderson

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