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Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center

Henderson, NV

4.8
719 Reviews

719 Reviews of Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center

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December 23, 2021

Exceptional customer service, Dennis was very helpful and knowledgeable. Shuttle service was on time. Overall great experience. More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Rademacher Jr.
Dec 23, 2021 -

Mercedes-Benz of Henderson responded

Hi Joe! Thank you for coming in for service and working with Dennis and the team. We will see you next time! Best, Your friends and family at Mercedes-Benz of Henderson

December 20, 2021

Took my E 350 in for service. Things started out bad..my fault in part, but Richard the service manager saved the day! He was absolutely amazing! So was Blake. They both made me extremely comfortable having More

by bradsolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Ommen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chip Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Bootsma-Alverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Mercedes-Benz of Henderson responded

Hello Bradsolo! Thank you for coming in for service! We are so glad to hear that Richard and Blake were able to save the day and turn your visit around. We're glad Blake was able to let you know of everything needed with no pressure or added stress. We always want you to choose what's best for you. We look forward to seeing you again Best, Your friends and family at Mercedes-Benz of Henderson

December 16, 2021

Mercedes Benz of Henderson is an Excellent dealership and service department, and the staff is the best. More

by Tony Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Bootsma-Alverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Mercedes-Benz of Henderson responded

Hello Tony! Thank you for coming in for service and working with Blake and his team. We look forward to working with you again on your next scheduled visit. Best, Your friends and family at Mercedes-Benz of Henderson

December 15, 2021

Very clean and professional service center. They kept me up to date with the repairs that were needed. More

by Ralphyzf426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Mercedes-Benz of Henderson responded

Hello Ralphyzf426! Thank you for coming in for service and working with Will! We are pleased to hear that you had a great visit and we look forward to working with you again. Best, Your friends and family at Mercedes-Benz of Henderson

December 11, 2021

Will is awesome and deserves a big raise! Great service there! I highly recommend it! More

by trevor_ziebarth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2021 -

Mercedes-Benz of Henderson responded

Hi there, Thank you for coming in for service! We look forward to assisting you again. Best, Your friends and family at Mercedes-Benz of Henderson

December 09, 2021

Erik is always helpful and upfront on services needed on my car. Keep up the hard work. More

by Leilani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Mercedes-Benz of Henderson responded

Hi Leilani! Thank you for coming in for service. We are pleased to hear that Erik was of assistance. We look forward to having you in again. Best, Your friends and family at Mercedes-Benz of Henderson

December 09, 2021

Thank you for offering shuttle service. Dennis was a pleasure to work with as usual. More

by Eyn18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Rademacher Jr.
Dec 09, 2021 -

Mercedes-Benz of Henderson responded

Hello Eyn! Thank you for coming in and working with us! We are so glad to hear that Dennis was able to help you out and that you were able to use our shuttle service! We look forward to assisting you again. Best, Your friends and family at Mercedes-Benz of Henderson

December 09, 2021

The best service we’ve ever had from a car dealership I recommend everyone buy Mercedes More

by Since 44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Mercedes-Benz of Henderson responded

Hi there! Thank you for coming in for service. We are so pleased to hear of your amazing experience. We look forward to serving you again in the future. Best, Your friends and family at Mercedes-Benz of Henderson

December 03, 2021

Dennis is a really great service advisor. He is so helpful and answers all of my questions. I would surely recommend this service center. It is great! More

by mayla clemente
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Rademacher Jr.
Dec 03, 2021 -

Mercedes-Benz of Henderson responded

Hello Mayla! Thank you for coming in for service and working with Dennis! We are so pleased to hear of your amazing experience and we look forward to being able to assist you again. Best, Your friends and family at Mercedes-Benz of Henderson

December 02, 2021

My service advisor Dennis us by far the best I’ve ever worked with!!! I’m highly recommending this dealership! More

by Vegas Lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Rademacher Jr.
Dec 02, 2021 -

Mercedes-Benz of Henderson responded

Hello! Thank you for coming in for service and working with Dennis and his team! We are so pleased to hear of your amazing experience and look forward to working with you again! Best, Your friends and family at Mercedes-Benz of Henderson

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