Mercedes-Benz of Henderson

A++++ Thank u for a great purchase experience but mostly to my husband for my Ann. Gift!!!!! Great dealership from start to end hooping the maintenance and Thank u for a great purchase experience but mostly to my husband for my Ann. Gift!!!!! Great dealership from start to end hooping the maintenance and service experience will be same when it comes up! More

Exceptional Service Solex made our car buying experience one you cannot forget. He was so attentive and went to great lengths to met our needs— he completely went above a Solex made our car buying experience one you cannot forget. He was so attentive and went to great lengths to met our needs— he completely went above and beyond. He was a wealth of knowledge and educated us about buying and leasing vehicles. Now being part of the Mercedes Family, there is no one else we would go to! More

The Service Department at MB in Henderson was excellent! The MB Henderson Service Department was great. They completed the annual inspection and checked my concerns. I was very satisfied with the service I r The MB Henderson Service Department was great. They completed the annual inspection and checked my concerns. I was very satisfied with the service I received. More

accomodating and comfortable Very prompt with answering calls, comfortable and call him "Mr Success". I Highly recommend and I got in and out in about one to two hours. Very prompt with answering calls, comfortable and call him "Mr Success". I Highly recommend and I got in and out in about one to two hours. More

Golden Rule! Solex's service is the definition of the Golden Rule! He went above and beyond to help me understand the process of leasing or buying. Solex explain Solex's service is the definition of the Golden Rule! He went above and beyond to help me understand the process of leasing or buying. Solex explained things to me I never considered or knew regarding both options. I have my first E300 due to the professionalism and transparency Solex displayed. He was not pushy at all. He laid out the facts, value, and options for me to consider and I really appreciated that big time!! Thank you so much Solex! More

Treated like Royalty Bill Beckett, Sales and Leasing Advisor was dressed professionally and treated us professionally despite our search was not specific. He never waivere Bill Beckett, Sales and Leasing Advisor was dressed professionally and treated us professionally despite our search was not specific. He never waivered with the quality of his services. We test drove 2 different type of vehicles and looked inside about 10 vehicles before reaching our final decision. He went above and beyond to transfer my belongings and to provide me with future assistance with my first service and car wash. Evelyn Herrera was an expert trainer in the vehicle and also offered any further assistance should we have any questions later on. More

Thanks Love the service Solex provide for our family. Everyone was so friendly and made the whole purchase experience amazing. Definitely getting my next car Love the service Solex provide for our family. Everyone was so friendly and made the whole purchase experience amazing. Definitely getting my next car from Mercedes of Las Vegas More

Great service Solex was very pleasant to work with. My husband and I purchased a car from him the same day we walked into the dealership. He is very professional an Solex was very pleasant to work with. My husband and I purchased a car from him the same day we walked into the dealership. He is very professional and courteous and attentive! More

Excellent Guest Service After working with a variety of sales associates, I can emphatically say that Solex is the absolute best to work with. He took the time to understand After working with a variety of sales associates, I can emphatically say that Solex is the absolute best to work with. He took the time to understand my priorities and needs, and patiently worked with me as we searched for the perfect vehicle. Solex's attention to detail is notable - I never had to mention anything more than once for him to take notice and apply the information. Solex not only embodies what a Mercedes-Benz associate should be, but raises the standard for all sales associates out there. It is because of Solex, I will never consider another vehicle other than a Mercedes-Benz again. Incredible associate, and an even better guy! More

Above and Beyond The phrase sometimes gets overused in costumer service oriented industries, but Solex truly did go above and beyond to make sure I was extremely happy The phrase sometimes gets overused in costumer service oriented industries, but Solex truly did go above and beyond to make sure I was extremely happy with the purchase. Altho I paid a little more then what I would have liked, I am confident that he still made sure it was the best possible price I could get. Outside of the sale, after the paperwork was done, he also went far beyond what I expected of any sales person to do, when we ran into one minor issue. He took care of it at absolutely no inconvenience to me, and made sure I was satisfied with everything, all the way thru. The only negative in the whole experience had nothing to do with Solex, but was with the financing. The guy was very professional and friendly but I also felt he was a little abrasive and dismissive of my concerns regarding the pre-paid maintenance services they offer. When I leased my previous Mercedes two years ago, I was offered the 3 prepaid services at only an additional $4 per month. It was a deal of a lifetime considering the cost of the service, and when I mentioned it to this particular gentleman, he almost snarked, and I felt like he didn't believe me. He pulled up the previous lease and according to him, they charged the full amount, when in fact I know they didn't. I didn't end up paying the additional $30 per month they wanted and when I tried to explain to him that it was too much, I felt like he was trying to make me look silly for not taking it and kept telling me that I will have to pay for it one way or another like I didn't understand that this is mandatory and that I obviously will have to pay for it eventually. I tried to explain to him, from a monthly budgeting perspective, it was easier for me to pay for it at time of service then to increase my monthly payments, but he kept interrupting me and kept saying "better you pay now, because you have to do this eventually, these services are mandatory..." Other then that, the whole experience with Solex was very much to my satisfaction. From the first time he contacted me about a early trade in for my previous leas, to the follow up phone call to make sure I was still satisfied with everything few days after, he truly went above and beyond and I look forward to working with him again when this leas is up. More