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Mercedes-Benz of Henderson

Henderson, NV

4.8
1,278 Reviews

925 Auto Show Drive

Henderson, NV

89014

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Showing 1,278 reviews

April 04, 2018

Phenomenal white glove service Solex and Tom will do anything for their clients, I’ve never left a dealership feeling so good about my purchase, the exact car I wanted and a great d More

by Zar89131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solex Eke, Krista Alshouse, Spencer Kaplan
Apr 05, 2018 -

Mercedes-Benz of Henderson responded

Hello, Thank you for sharing your feedback with us. It is so wonderful to hear that our team was able to assist and provide you with an incredible purchasing experience. Welcome to the Mercedes-Benz family. -Tom Zumbo, General Manager

April 03, 2018

Pleasant Great customer service.and experience. No pressure to to sell a car made me feel very comfortable.Relax environment and a professional sales associate More

by Eduardo 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Solex Eke
Apr 03, 2018 -

Mercedes-Benz of Henderson responded

Hello Eduardo, We appreciate your feedback and were so happy to hear that Solex took such wonderful care of you in your search for a new vehicle. Welcome to the Mercedes-Benz family. -Tom Zumbo, General Manager

April 03, 2018

First time Mercedez Benz Owner! First time & nervous at first coming here to check on their certified preowned 2015 C-Class 300 sedan. Solex Eke is my sales agent assigned to me. I f More

by Vicky H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Solex Eke, Erik Rudd, Will Bane, Michael Rainone
Apr 03, 2018 -

Mercedes-Benz of Henderson responded

Hello Vicky, Thank you for taking some time to share some feedback with us. It is so wonderful to see that your experience working with our team was an exceptional one. Congratulations on your Mercedes-Benz C 300 and welcome to the Mercedes-Benz family. -Tom Zumbo, General Manager

April 03, 2018

Great Service Came in to have recall repairs done. Everyone was friendly. My car was ready at the time promised and they do great car washes too! More

by Strangelove69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
Apr 04, 2018 -

Mercedes-Benz of Henderson responded

Hello, We appreciate you taking some time to share some feedback. It is so wonderful to hear that our service team took such wonderful care of you and your vehicle. As always, please feel free to reach out to us if we can assist you any further. -Tom Zumbo, General Manager

April 02, 2018

Great experience. Love my new Mercedes. The process went quickly and efficiently. Sales and finance work well together to make a great stress free experience. It’s my s More

by Marlene E
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Solex Eke, Wyndell Frazier, Tony Aversa
Apr 03, 2018 -

Mercedes-Benz of Henderson responded

Hi Marlene, We truly appreciate your valuable feedback. It is such a pleasure to have you with us again and to hear of your exceptional time working with us for your second purchase. We look forward to your next visit with us. -Tom Zumbo, General Manager

April 02, 2018

Would not have bought if not for Solex Solex is the ONLY reason I walked away with a car from Mercedes of Henderson . I am a first time Mercedes buyer and my wife was deciding between the B More

by Humble Man 106
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Solex Eke, Richard Ommen, Raymond Lo, Tony Aversa
April 02, 2018

Unprofessional Long story short. I went first to Mercedes on Sahara and they give me an offer for trade in my old car and lease a new cla. After that i came to Merce More

by Ian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Trent Jenkins
Apr 02, 2018 -

Mercedes-Benz of Henderson responded

Hi Ian , I would love the chance to speak with you to discuss this review. At your convenience, please contact me directly at 702.485.3027 Warm Regards, Alyssia Esparza Guest Experience Advisor

March 29, 2018

Outstanding as usual Timely, friendly and quality service. Very good communication and really appreciate the loaner vehicle. I have been very pleased with all interaction More

by Bond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Bane
Mar 30, 2018 -

Mercedes-Benz of Henderson responded

Hello Bond, Thank you for taking some time to share your feedback with us. Our priority is to ensure our guests receive the first class experience they deserve. It is so wonderful to see that our team continues to exceed your expectations and we look forward to seeing you again. -Tom Zumbo, General Manager

March 27, 2018

Service Department is exceptional I work with Dave Leslie in the Service Department. Dave goes out of his way to make sure everything is as promised. Very professional. Very satisfi More

by LoriAnne50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
Mar 28, 2018 -

Mercedes-Benz of Henderson responded

Hi Lori, Thank you for taking the time to share your great review on Dave. I am glad he was able to assist you in your vehicle needs. We truly appreciate your business. If I can ever be of any assistance, please feel free to contact me directly at 702.485.3027 Best regards, Taylor Johnson Guest Experience Advisor

March 25, 2018

Very proffesional Great job Eric really appreciate all your help you took care of all my concerns the car was ready on time and clean as a whistle. Thank you, Ray More

by Lakers12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
Mar 28, 2018 -

Mercedes-Benz of Henderson responded

Hi Guest, Thank you for sharing this positive review on Eric. I am glad we were able to assist with your vehicle. We look forward to your continued business. Please let me know if i can ever be of any assistance. Best Regards, Taylor Johnson Guest Experience Advisor

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