Back

Mercedes-Benz of Henderson

Henderson, NV

4.8
1,278 Reviews

925 Auto Show Drive

Henderson, NV

89014

Directions

By Type

Showing 1,278 reviews

April 21, 2018

Service Excellent service by Will. Will was excellent Need wheel repair and he took good care of me. He also setup a loaner while the work was being accomplis More

by Rollin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Bane
Apr 25, 2018 -

Mercedes-Benz of Henderson responded

Hello Rollin, Thank you for your feedback. It is so wonderful to see that Will provided both you and your vehicle with the most exceptional service and care. As always, please feel free to reach out to us if we can assist you any further. -Tom Zumbo, General Manager

April 20, 2018

Incredible service, and did not pressure me I reached out to Michael Rainone about the car, that would eventually become my car. Michael instantly got me in touch with Roger Campbell. Having b More

by Jason Schifrin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Campbell, Eldora Soares, Lisa Ortega, Michael Rainone
Apr 25, 2018 -

Mercedes-Benz of Henderson responded

Hello Jason, Thank you for sharing some feedback about your recent visit here at Mercedes-Benz of Henderson. We are so happy to see that our team provided you with an incredible experience and got you on the road in the perfect Mercedes-Benz. -Tom Zumbo, General Manager

April 19, 2018

B service and tires Because of the service manager was a very thorough his name was Jim the first one I was to see Dustin was absent that day but Jim was thorough to the More

by Shirley Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Hagar, Dustin Dapkus
Apr 19, 2018 -

Mercedes-Benz of Henderson responded

Hi Shirley Brown, We appreciate you for taking the time to provide us with a review! I would be grateful for an opportunity to discuss any recommendations you may have to enhance your experience with us. We strive to provide 5 STAR experiences to all of our guests. Please call me directly at 702-485-3027 Thank you truly! Alyssia Esparza Guest Experience Advisor

April 11, 2018

Friendly & helpful staff. Brought my vehicle in for recall & ended up getting tires, balance, alignment & Battery. Service Department delivered car to home the next day. Add More

by John G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Broadbent, Erik Rudd, Tony Aversa
Apr 19, 2018 -

Mercedes-Benz of Henderson responded

Hi John G, Thank you for sharing your positive review and congratulations on your new SUV! We truly appreciate your business and feedback. We are so happy to hear that we have earned your business. We look forward to working with you again! Please contact me at 702-485-3027 if you need any assistance in the future. Sincerely, Alyssia Esparza Guest Experience Advisor

April 09, 2018

Will = Great Service I know I will be well taken care of with Will. Great communication and attitude and from start to finish Will makes me feel like I'm his only customer More

by Vegas Patrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda is a pleasure to see, Amanda Toth, Will Bane
Apr 10, 2018 -

Mercedes-Benz of Henderson responded

Hi Vegas Patrick, Thank you for sharing your positive review. We're happy to hear about your positive experience with Will! I would be grateful for an opportunity to discuss any recommendations you may have to enhance your experience with us. We strive to provide 5 STAR experiences to all of our guests. Please call me directly at 702-485-3027. Best, Alyssia Esparza Guest Experience Advisor

April 06, 2018

Always Outstanding Service! In 2009, I purchased my vehicle from Mercedes-Benz of Henderson. I've been coming here since for all my service needs and all the employees are always More

by marcohoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Hager
Apr 09, 2018 -

Mercedes-Benz of Henderson responded

Hello Marco, Thank you for sharing some feedback with us. It is so wonderful to hear that our team continues to exceed your expectations of a quality service experience. We look forward to your next visit with us. -Tom Zumbo, General Manager

April 06, 2018

Easy Breezy Was easy to schedule an annual service appointment. Loaner was readily available and all work was completed in a timely manner. Service counselor Du More

by gboyer27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Dapkus
Apr 09, 2018 -

Mercedes-Benz of Henderson responded

Hello, We appreciate your feedback and were so pleased to hear that Dustin provided you with an amazing service experience here at Mercedes-Benz of Henderson. As always, please feel free to reach out to us if we can assist you any further. -Tom Zumbo, General Manager

April 04, 2018

Great experience Solex is THE BEST! Great service and no pressure sales experience. I would definitely buy from him again. Even after the sale, he continues to provid More

by Tammy
Recommend Dealer
Yes
Employees Worked With
Solex Eke
Apr 04, 2018 -

Mercedes-Benz of Henderson responded

Hi Tammy, Thank you for sharing some feedback with us. We are so pleased to see that your visit here at Mercedes-Benz of Henderson was an exceptional one. Congratulations on your new vehicle! -Tom Zumbo, General Manager

April 04, 2018

So very happy with our new Sprinter! Rich Woodford /Sprinter Fleet and Commerical Manager made our experience buying our new Sprinter excellent! Rich spent most of the day helping us choo More

by Bee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Woodford
Apr 05, 2018 -

Mercedes-Benz of Henderson responded

Hello Bee, Thank you for taking some time to deliver us some of your feedback. It is an absolute pleasure to hear that Rich & Anthony provided you with the most exceptional experience with your Mercedes-Benz Sprinter purchase. Welcome to the Mercedes-Benz family. -Tom Zumbo, General Manager

April 04, 2018

Great acknowledged and service Dustin is my advisor and he always give me the vip welcome and the best advice for my car he's very professional with the acknowledged, my car it's ru More

by foco3626
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Dapkus
Apr 05, 2018 -

Mercedes-Benz of Henderson responded

Hi Alvaro, Thank you for leaving your detailed feedback! We are pleased to hear that Dustin is able to provide you the Fletcher Jones Difference. We love to hear that our team is maintaining the high standards that we practice. If any questions arise, please don't hesitate to contact us. We are always here to help! Alyssia Esparza Guest Experience Advisor

...
95
...