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Mercedes-Benz of Henderson

Henderson, NV

4.8
1,278 Reviews

925 Auto Show Drive

Henderson, NV

89014

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Showing 1,278 reviews

June 20, 2018

Amazing experience! Wow!! Talk about class? Every single person here at this dealership was pleasant, genuinely friendly, and not pushy at all. Truly unlike other de More

by Fede87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miss Hazen, Ricky Lopez, Lisa Ortega
Jun 21, 2018 -

Mercedes-Benz of Henderson responded

Hello, Thank you for sharing some feedback about your recent visit with us. Our team strives to deliver a first class experience for all of our guests and it is so wonderful to see you received exactly that. Welcome to the Mercedes-Benz family! -Tom Zumbo, General Manager

June 12, 2018

The delightful transition from an SL to an SUV Words cannot express what a delightful experience we had this past week from the minute you walked in to the minute we drove off we had Smiles on her More

by G&T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Broadbent
Jun 13, 2018 -

Mercedes-Benz of Henderson responded

Hello, We truly appreciate your wonderful feedback and are so happy to see that your experience working with our team here was an exceptional one! Congratulations on your new Mercedes-Benz SUV. We are proud to have you as part of our Fletcher Jones family! -Tom Zumbo, General Manager

June 09, 2018

Repair Dave Leslie was amazing. He took care of my repair quickly, honestly, and I really appreciated it. I would recommend Dave to my friends and other cust More

by Renee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
Jun 11, 2018 -

Mercedes-Benz of Henderson responded

Hello Renee, Thank you for sharing some feedback. It is a great pleasure to see that your experience working with Dave was an incredible one. We truly appreciate your recommendations and look forward to seeing you again. -Tom Zumbo, General Manager

June 05, 2018

Excellent Both are Very professional gentlemen in regards to my needs and helpful in explaining their answers to my satisfaction. They are attentive and pleasan More

by Deedwms1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Dapkus, Wyndell Frazier
Jun 08, 2018 -

Mercedes-Benz of Henderson responded

Hello, Thank you for sharing some feedback. It is so wonderful to hear that both Wyndell & Dustin took such excellent care of you during your recent visit. As always, please feel free to reach out to us if we can ever assist you further. -Tom Zumbo, General Manager

June 02, 2018

Above and beyond service Trent is very professional and friendly and goes above and beyond to provide great quality service. Answered all of my questions promptly, even after More

by Nurseamalia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Jenkins, Lisa Ortega
Jun 04, 2018 -

Mercedes-Benz of Henderson responded

Hello, Thank you for leaving us some feedback. It is an absolute pleasure to hear that Trent and Lisa took such wonderful care of you in your search for the perfect vehicle. Congratulations and welcome to the Mercedes-Benz family. -Tom Zumbo, General Manager

May 30, 2018

Excellent Experience My experience with Solex has been Fantastic! I have yet to encounter such a high level of customer service. He is very attentive and listens to the ne More

by Trish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Solex Eke
Jun 01, 2018 -

Mercedes-Benz of Henderson responded

Hi Trish, Thank you for leaving your feedback! We are pleased to hear that Solex was able to provide you the Fletcher Jones Difference. We love to hear our team is maintaining our high standards. If any questions arise, please don't hesitate to contact us. We are here to help! Sincerely, Alyssia Esparza Guest Experience Advisor

May 23, 2018

Lisa is great. Lisa is able to explain technical issues in a way that is not patronizing. She is the epitome of great customer service. We look forward to working More

by val
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Ortega, Valentina Cahill
May 24, 2018 -

Mercedes-Benz of Henderson responded

Hi Val, We appreciate your feedback and are so pleased to hear that your experience working with Valentina and Lisa was an incredible one! As always, please feel free to reach out to us if we can ever assist further. -Tom Zumbo, General Manager

May 15, 2018

Best car buying experience! From the start to the end of my experience with MB of Henderson was nothing but a five star experience! My sales person Solex listened to what I neede More

by Shane710
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Solex Eke
May 16, 2018 -

Mercedes-Benz of Henderson responded

Hello Shane, We appreciate you leaving some feedback and are beyond pleased to hear that your experience working with Solex was exceptional. Congratulations on your new vehicle and welcome to the Mercedes-Benz family. -Tom Zumbo, General Manager

May 13, 2018

My salesman Solex was fantastic - he was so professional My salesman Solex and everyone at the dealership were so friendly and informative and helpful. They were very knowledgeable about the car and all its More

by Richard L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solex Eke, Wyndell Frazier, Raymond Lo
May 14, 2018 -

Mercedes-Benz of Henderson responded

Hi Richard, We truly appreciate you taking some time to share your feedback. Our team was so happy to hear that Solex and everyone at the dealership provided you and your vehicle with exceptional service and care. As always, please feel free to reach out to us if we can assist you any further. I would be grateful for an opportunity to discuss any recommendations you may have to enhance your experience with us. We strive to provide 5 STAR experiences to all of our guests. Please call me directly at 702-485-3027. Thank you! Alyssia Esparza Guest Experience Advisor

May 01, 2018

Maintenance I scheduled my service appointment online. So convenient. I planned on waiting for my vehicle. My service rep, Erik was quick to get me signed in an More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
May 03, 2018 -

Mercedes-Benz of Henderson responded

Hello Linda, Thank you for leaving us some feedback. It is a great pleasure to see that Erik and our team left you with a wonderful impression. We look forward to your next visit with us. -Tom Zumbo, General Manager

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