Mercedes-Benz of Henderson
Henderson, NV
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Amazing experience! Wow!! Talk about class? Every single person here at this dealership was pleasant, genuinely friendly, and not pushy at all. Truly unlike other de Wow!! Talk about class? Every single person here at this dealership was pleasant, genuinely friendly, and not pushy at all. Truly unlike other dealerships. Our sales consultant was Ricky Lopez - what a wonderful person. Thank you for all of your help!!! Lisa went over all the details in my car and how to set it up. Never had such a luxurious experience at a dealership, even when we purchased my husband's car for over 70k! I highly recommend this dealership. More
The delightful transition from an SL to an SUV Words cannot express what a delightful experience we had this past week from the minute you walked in to the minute we drove off we had Smiles on her Words cannot express what a delightful experience we had this past week from the minute you walked in to the minute we drove off we had Smiles on her face. The funny thing is we had one vehicle picked out and when we saw another one in the showroom it was never an issue to go through the whole process of repairing the car and making our dreams come true. It truly is a blessing to be part of the Fletcher Jones Family. And I mean we are family we have been dealing with Mercedes-Benz for over 18 years... Once again we thank you from the bottom of our heart More
Repair Dave Leslie was amazing. He took care of my repair quickly, honestly, and I really appreciated it. I would recommend Dave to my friends and other cust Dave Leslie was amazing. He took care of my repair quickly, honestly, and I really appreciated it. I would recommend Dave to my friends and other customers. More
Excellent Both are Very professional gentlemen in regards to my needs and helpful in explaining their answers to my satisfaction. They are attentive and pleasan Both are Very professional gentlemen in regards to my needs and helpful in explaining their answers to my satisfaction. They are attentive and pleasant to speak with at anytime. More
Above and beyond service Trent is very professional and friendly and goes above and beyond to provide great quality service. Answered all of my questions promptly, even after Trent is very professional and friendly and goes above and beyond to provide great quality service. Answered all of my questions promptly, even after dealership hours, highly recommend him. Lisa was also great at showing me all the bells and whistles, very pleased with my experience. More
Excellent Experience My experience with Solex has been Fantastic! I have yet to encounter such a high level of customer service. He is very attentive and listens to the ne My experience with Solex has been Fantastic! I have yet to encounter such a high level of customer service. He is very attentive and listens to the needs of his customers. I would certainly recommend him to anyone interested in purchasing or leasing a Mercedes. More
Lisa is great. Lisa is able to explain technical issues in a way that is not patronizing. She is the epitome of great customer service. We look forward to working Lisa is able to explain technical issues in a way that is not patronizing. She is the epitome of great customer service. We look forward to working with her and Valentina again. More
Best car buying experience! From the start to the end of my experience with MB of Henderson was nothing but a five star experience! My sales person Solex listened to what I neede From the start to the end of my experience with MB of Henderson was nothing but a five star experience! My sales person Solex listened to what I needed in a car and delivered just that. His customer service is unmatched and I will be referring friends and family. I am truly happy with my car and the experience I had with Solex at Mb of Henderson. More
My salesman Solex was fantastic - he was so professional My salesman Solex and everyone at the dealership were so friendly and informative and helpful. They were very knowledgeable about the car and all its My salesman Solex and everyone at the dealership were so friendly and informative and helpful. They were very knowledgeable about the car and all its features. They were patient and explained everything. I am so sorry that I cannot remember the wonderful ladies who helped me as well that day. Also they were so well prepared for me and made the made the paperwork extremely easy and quick! More
Maintenance I scheduled my service appointment online. So convenient. I planned on waiting for my vehicle. My service rep, Erik was quick to get me signed in an I scheduled my service appointment online. So convenient. I planned on waiting for my vehicle. My service rep, Erik was quick to get me signed in and I settled into the very comfy lounge. Erik kept me updated on the progress of my vehicle and got me out a little earlier than the estimated time. I'm very satisfied and think this dealership and staff are great. More