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Mercedes-Benz of Henderson

Henderson, NV

4.8
1,278 Reviews

925 Auto Show Drive

Henderson, NV

89014

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Showing 1,278 reviews

March 25, 2019

B Maintenance Excellent service and customer service. Also excellent in keeping us updated on status of car while being service. Staff are all friendly and will r More

by Quir, Monet 678
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Bane
Mar 26, 2019 -

Mercedes-Benz of Henderson responded

Hello, Thank you for choosing Mercedes-Benz of Henderson. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Jim Chaisson General Manager

March 24, 2019

Great company; great service This is my fourth transaction with this dealership. I highly recommend it. No lengthy transaction- helpful finance staff and Alexa to help with tag pu More

by Latada
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wyndell Frazier, Raymond Lo
Mar 25, 2019 -

Mercedes-Benz of Henderson responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help Alexa. Your recommendations are truly a gift. Congratulations on your purchase! Best, Jim Chaisson General Manager

March 23, 2019

Excellent Experience! Evelyn is the Most Valuable person at MB of Henderson! She is extremely knowledgeable about the product, as she familiarizes the buyer with all of th More

by BenzLover1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evelin Herrera
Mar 25, 2019 -

Mercedes-Benz of Henderson responded

Hello, Thank you for choosing Mercedes-Benz of Henderson. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Jim Chaisson General Manager

March 20, 2019

Serviced Many thanks to Will Bane. He got me in on time and out earlier than expected very professional and courteous. Exceptional service manager , the best ! More

by Double J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Bane
Mar 20, 2019 -

Mercedes-Benz of Henderson responded

Hello, Thank you for choosing Mercedes-Benz of Henderson. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Jim Chaisson General Manager

March 19, 2019

Service Erik Rudd is very helpful. He let me know what my options are and advises me of what the best solution is in any problem I encounter. He responds in a More

by Str15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
Mar 20, 2019 -

Mercedes-Benz of Henderson responded

Hello, Thank you for being a loyal guest and giving us the opportunity to serve you! Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you received great service and helpful solutions provided while working with Eric. Your compliments are a true gift and appreciate you taking the time to share you feedback. We invite you to reach out to us and share more about your visit. My direct line is 949-718-6532. Kind regards, Mercedes-Benz of Henderson Management

March 14, 2019

Best Mercedes Dealer in Vegas Most times when I try to get updates on our vehicles, all the other Mercedes dealers would either take forever for a reply or otherwise. This is the o More

by Nickijae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hernandez, Jimi Stevens, Geo Buencamino, Dave Leslie
Mar 18, 2019 -

Mercedes-Benz of Henderson responded

Hello, Thank you for being a loyal guest and giving us the opportunity to serve you! We are pleased to know of the professional service you received and confidence you had working with team. Guest satisfaction is our greatest priority and noticed we fell short in providing you world class visit. We truly value you as a guest and know your thoughtful insight will allow us the opportunity to continually improve our guest experience. Please call me at 949-718-6532. Warm regards, Mercedes-Benz of Henderson Management

March 11, 2019

Outstanding customer service Not your typical car buying experience. Swift, knowledgeable and friendly. We can always count on MB to be a high level of quality and service Highly More

by thedubs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sebastien Matyjaszczyk, David in Finance , Lisa Ortega
Mar 12, 2019 -

Mercedes-Benz of Henderson responded

Hello, Thank you for choosing Mercedes-Benz of Henderson. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Jim Chaisson General Manager

March 10, 2019

Exceptional Great communication. Fast and friendly service. Will was helpful and kept me up to date every step of the way. This is where all of our service will b More

by DesirawDavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Bane
Mar 12, 2019 -

Mercedes-Benz of Henderson responded

Hello, Thank you for being a loyal guest and giving us the opportunity to serve you! We are pleased to know of the professional service you received and confidence you had working with Will. We are committed to provide a world class experience to each and every guest, and always welcome the opportunity to discuss your feedback. Please call me at 949-718-6532. Warm regards, Mercedes-Benz of Henderson Management

March 04, 2019

Stress free car buying Service here is top notch!!! Everyone was very helpful in helping me find the perfect car! I have to especially thank Sebastian Matyjaszczyk for all o More

by Evem587
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sebastian Matyjaszczyk
Mar 05, 2019 -

Mercedes-Benz of Henderson responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Sebastian. Your recommendations are truly a gift. Congratulations on your purchase! Best, Jim Chaisson General Manager

February 24, 2019

Friendly and Great Service Will Bane was very warm and friendly as soon as I walked into the dealership. I requested a shuttle and didn't have to wait very long to get picked up More

by Cellycel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Bane
Feb 25, 2019 -

Mercedes-Benz of Henderson responded

Hello, Thank you so much for taking the time to leave a raving review for us. We are so pleased to hear that we were able to provide you with the 5 star experience we strive to deliver for each and every one of our members during a visit with us. Our team does everything they can to listen to and understand any concern or question so that your vehicle is taken care of in the absolute best possible way. We are looking forward to making any future visits just as great if not better for you. Of course if you find yourself to have any questions or needing any assistance please do not hesitate to reach out to us. Best, Jim Chaisson General Manager

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