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Mercedes-Benz of Henderson

Henderson, NV

4.8
1,278 Reviews

925 Auto Show Drive

Henderson, NV

89014

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Showing 1,278 reviews

May 19, 2019

Exceptional Customer Service Richard, Spencer, and the service staff at Mercedes-Benz of Henderson are truly exceptional, accommodating, and professional, in working with me to ge More

by jennifer92787
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Ommen, Erik Rudd, Spencer Kaplan
May 20, 2019 -

Mercedes-Benz of Henderson responded

Hello Jennifer, Thank you for choosing Mercedes-Benz of Henderson. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service by Richard, and Spencer. Please let us know if we may be of any further assistance to you now or in the future. Best, Jim Chaisson General Manager

May 18, 2019

Buying experience with Mike Rainone I was so happy to have Mike S as my sales person! He was honest and straight forward and never tried to “hard sell” me. He treated me with respect a More

by Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Rainone
May 21, 2019 -

Mercedes-Benz of Henderson responded

Hello, Our team strives to deliver a 5 star experience to all of our guests. I would like to follow up this review and feedback to see what we may do to exceed your expectations. Please call me at 949-718-6532. Kind Regards, Mercedes-Benz of Henderson Management

May 10, 2019

Friendly Fast Convenient Shaun was absolutely awesome made me feel welcomed answered all my questions and gave me great options Lisa and Aldora did a great job as well Wou More

by Kamatina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Holtwisch , Lisa Ortega
May 16, 2019 -

Mercedes-Benz of Henderson responded

Hello Kamatina, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Shaun Holtwisch. Your recommendations are truly a gift. Congratulations on your purchase! Best, Jim Chaisson General Manager

May 07, 2019

Prompt service Was able to get an appointment scheduled quickly and service was completed in a timely manner. Great communication to know when our vehicle was ready More

by fleetgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
May 07, 2019 -

Mercedes-Benz of Henderson responded

Hello, Thank you for choosing Mercedes-Benz of Henderson. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Jim Chaisson General Manager

May 03, 2019

Buying a Mercedes My experience at the Mercedes dealership in Henderson was excellent. Thanks to help and patience of Ricky Lopez, I was able to select the model that More

by CarolynF
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ricky Lopez, Lisa Ortega
May 06, 2019 -

Mercedes-Benz of Henderson responded

Hello Carolyn, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. It is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the assistance of Ricky. Your recommendations are truly a gift. Congratulations on your purchase! Best, Jim Chaisson General Manager

May 02, 2019

Rich Woodford always goes the extra mile for the customer I look forward to buying all my sprinters from him. He has always been great at following up and making sure MB is well represented in customer satisf More

by BB155
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Woodford
May 06, 2019 -

Mercedes-Benz of Henderson responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. It is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the assistance of Ben. Your recommendations are truly a gift. Congratulations on your purchase! Best, Jim Chaisson General Manager

April 25, 2019

Excellent Service Even though we purchased our Airstream Sprinter Van Conversion from Chicago, Dave of Henderson Mercedes took fabulous care of us, making sure that I w More

by RVTraveler
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
Apr 25, 2019 -

Mercedes-Benz of Henderson responded

Hello, Thank you for choosing Mercedes-Benz of Henderson. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service. Please let us know if we may be of any further assistance to you now or in the future. Best, Jim Chaisson General Manager

April 20, 2019

Service Excellent service and transportation driver. Brakes work very well so far. Robb provided excellent transportation for us. Excellent food (donuts & sna More

by MT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Bane
Apr 22, 2019 -

Mercedes-Benz of Henderson responded

Hello, Our team strives to deliver a 5 star experience to all of our guests. I would like to follow up this review and feedback to see what we may do to exceed your expectations. Please call me at 949-718-6532. Kind Regards, Mercedes-Benz of Henderson Management

April 19, 2019

Great Experience I was looking for a certified preowned vehicle in my price range.They helped me find the SUV I wanted and it was like new. Helped with financing and More

by argentuban
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Lee Tillman, Lisa Ortega
Apr 22, 2019 -

Mercedes-Benz of Henderson responded

Hello, Thank you for choosing Mercedes-Benz of Henderson. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Jim Chaisson General Manager

April 16, 2019

Best internet sale of 2019.. I worked with Mr, Trent Jenkins. I am very happy with his fast responses to my needs and his generally professional approach, your company is lucky t More

by awesomeadventures
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Jenkins
Apr 17, 2019 -

Mercedes-Benz of Henderson responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Trent. Your recommendations are truly a gift. Congratulations on your purchase! Best, Jim Chaisson General Manager

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