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Mercedes-Benz of Henderson

Henderson, NV

4.8
1,278 Reviews

925 Auto Show Drive

Henderson, NV

89014

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Showing 1,278 reviews

June 05, 2019

Excellent place to buy a car or van. I just bought my fourth Mercedes from Mercedes Benz of Henderson. I've purchased other vehicles from other dealerships in the Henderson / Las Vegas a More

by TD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Burchell
Jun 05, 2019 -

Mercedes-Benz of Henderson responded

Hello TD, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. It is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the assistance of Dave. Your recommendations are truly a gift. Congratulations on your purchase! Best, Jim Chaisson General Manager

June 01, 2019

Amazing Fast, Friendly and honest. The whole team is easy to work with. We got the vehicle we wanted. The selection is great. Absolutely no reason to go anywh More

by Happy Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Lo, Timothy Gleason, Jordan Butler
Jun 05, 2019 -

Mercedes-Benz of Henderson responded

Hi, Thank you for the 5 star rating! Our team looks forward to serving you again. Kind Regards, Jim Chaisson General Manager

May 30, 2019

excellent service Dustin Dapkus (service consultant) A credit to your origination. If any of your other employees are as courteous, helpful, and knowledgeable as Dusti More

by EV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Dapkus
Jun 05, 2019 -

Mercedes-Benz of Henderson responded

Hello, Thank you for choosing Mercedes-Benz of Henderson. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service by Dustin. Please let us know if we may be of any further assistance to you now or in the future. Best, Jim Chaisson General Manager

May 28, 2019

Best experience yet! Shaun is the best at what he does. He is the poster child for great customer service, product knowledge, and professionalism. He was able to help me f More

by Mzhammer07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Holtwisch
Jun 05, 2019 -

Mercedes-Benz of Henderson responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. It is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the assistance of Shaun. Your recommendations are truly a gift. Congratulations on your purchase! Best, Jim Chaisson General Manager

May 26, 2019

Everything goes smooth! I had a great opportunity to meet Rich who made everything so easy and smooth for me to purchase my new Mercedes Metris, as I was looking for long tim More

by Bogdan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Woodford
May 28, 2019 -

Mercedes-Benz of Henderson responded

Hello Bogdan, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. It is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the assistance of Rich. Your recommendations are truly a gift. Congratulations on your purchase! Best, Jim Chaisson General Manager

May 26, 2019

Excellent service! Marvin Edwards was my salesmen and was beyond helpful in every way. He made the experience so easy. A very kind and down to earth person. Thanks fo More

by Lovemycar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Edwards
May 29, 2019 -

Mercedes-Benz of Henderson responded

Hello, Our team strives to deliver a 5 star experience to all of our guests. I would like to follow up this review and feedback to see what we may do to exceed your expectations. Please call me at 949-718-6532. Kind Regards, Mercedes-Benz of Henderson Management

May 24, 2019

Amazing Jt was fabulous. We had an easy purchase and can’t wait to recommend them to everyone. We even bought a matching car for the little one! More

by Unlvlaw2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Lee Tillman, Lisa Ortega
May 25, 2019 -

Mercedes-Benz of Henderson responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. It is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the assistance of JT. Your recommendations are truly a gift. Congratulations on your purchase! Best, Jim Chaisson General Manager

May 23, 2019

Recall Service for 2016 Sprinter RV Replaced driver side airbag, B-pillar screws and updated firmware. All recall items. Work accomplished in about 3-hrs as advised in advance. Good cust More

by RVMan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
May 24, 2019 -

Mercedes-Benz of Henderson responded

Hello, Our team strives to deliver a 5 star experience to all of our guests. I would like to follow up this review and feedback to see what we may do to exceed your expectations. Please call me at 949-718-6532. Kind Regards, Mercedes-Benz of Henderson Management

May 23, 2019

Awesome Thank you for outstanding and fast service. It is a delight to see a business that understands the value of customer service! Also a big thanks to Du More

by Hull, Jean 1940
Recommend Dealer
Yes
Employees Worked With
Dustin Dapkus
May 25, 2019 -

Mercedes-Benz of Henderson responded

Hello Jean, Thank you for choosing Mercedes-Benz of Henderson. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service by Dustin. Please let us know if we may be of any further assistance to you now or in the future. Best, Jim Chaisson General Manager

May 20, 2019

Emergency service En route Arizona to Montana and had service issues. On door step of Service Department on a Monday morning and all fixed up with all repairs completed More

by Roadie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
May 25, 2019 -

Mercedes-Benz of Henderson responded

Hello, Thank you for choosing Mercedes-Benz of Henderson. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service. Please let us know if we may be of any further assistance to you now or in the future. Best, Jim Chaisson General Manager

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