Mercedes-Benz of Henderson

Great customer service from beginning to end. They make you feel comfortable and they get you out of there quick with no hassle. I recommend coming to this dealership. from beginning to end. They make you feel comfortable and they get you out of there quick with no hassle. I recommend coming to this dealership. More

The Cafe While You Wait Is Great! Rauleigh in the Cafe was wonderful!! - very attentive and accommodating, making that we were all taken care of as we waited for our cars to be service Rauleigh in the Cafe was wonderful!! - very attentive and accommodating, making that we were all taken care of as we waited for our cars to be serviced. Really good food and a great work environment, too! More

The best I have never had a better experience anywhere in my life! Solex is a legend kindest guy. Never lets me wait and gets back to me efficiently. I have never had a better experience anywhere in my life! Solex is a legend kindest guy. Never lets me wait and gets back to me efficiently. More

Unbelievably BAD POOR UNPROFESSIONAL ATTITUDE I will finally post my review. Always for 6 yrs I have been treated bad at both dealers in Las Vegas. I don’t know what to do with this lease. Would l I will finally post my review. Always for 6 yrs I have been treated bad at both dealers in Las Vegas. I don’t know what to do with this lease. Would like to end this. Was in Henderson on Tuesday Oct 15 for service. Got a loaner. Went back the same day to get my car. Drove in an associate met with me before I finished parking. Took care of my bill - I was told there was no expense nothing to pay. Took my car drive back home 45 min. On Thursday I got a voicemail saying I had not returned the keys. Checked and I had the keys. Called back and apologized but in my defense said that their associate should’ve asked me for them since these cars do not need a key to drive. Told them I was at work which is 15 min away from them and I couldn’t drive there again bcuz of my busy schedule. Today is Oct 24. They have not come for the keys but they charged my banco account with $653. Totally unacceptable. I do not deserve this and I do not recommend MB at all. It’s been 6 years full of disappointing services rudeness and discrimmanation. I don’t want to make this story longer but definitely HERE IN LAS VAGAS you should NOT shop for a MB. EVER NEVER. !!!!!!!! There’s many excellent quality cars out there and you have a good chance to be treated with respect and professionalism. this was MY mistake since I got treated like this the very FIRST time I went there shopping for one of their cars. More

8:20AM My service rep was available upon arrival and my car was taken in immediately. It was finished before expected. I was offered both shuttle service A My service rep was available upon arrival and my car was taken in immediately. It was finished before expected. I was offered both shuttle service And a loaner. Chose to wait for the car and enjoyed the lovely cafe area- did office work on my laptop. Great place!! More

Excellent after sale service Soon after purchasing the vehicle a few issues surfaced i.e. unusual noise from engine compartment which turned out to be the AC compressor malfunctio Soon after purchasing the vehicle a few issues surfaced i.e. unusual noise from engine compartment which turned out to be the AC compressor malfunctioning, scratches on the rear bumper and problems with the audio system. Both Trent and Will worked together and did the right thing by fixing the problems and now I am totally satisfied with my purchase and overall experience with your Dealership. More

Sprinter RV service Had a great service on our Winnebago View. Two hours, nice lounge, friendly dealership. Highly recommended. We'll come back to this dealer for futu Had a great service on our Winnebago View. Two hours, nice lounge, friendly dealership. Highly recommended. We'll come back to this dealer for future service. More

best experience I've had with a dealer ever. I live in Cheyenne WY and found the listing for my truck online. Even though I had to travel over 900 miles each way, this was still the best purchas I live in Cheyenne WY and found the listing for my truck online. Even though I had to travel over 900 miles each way, this was still the best purchasing experience I've ever had with a dealer. Trent and Solex went above and beyond to make me feel welcome and ensure I had no problems both before and after I after the purchase of my truck. The truck was exactly as advertised on line with no surprises and they had all my paperwork ready when I arrived to make things easier. Trent even picked me up at the airport as I had to fly from WY to Vegas. If your looking to purchase a vehicle in person or online, look no further than Mercedes-Benz of Henderson! Thank you, Chuck Jensen. More

Commendations and Recommendation I have purchased and leased from Mercedes Benz, Henderson Nevada. I would like to recommend and commend the dealership and in particular Jim Hager, D I have purchased and leased from Mercedes Benz, Henderson Nevada. I would like to recommend and commend the dealership and in particular Jim Hager, Darren Dapkus, Richard Ommen and Robin Verner. They always treat me with courtesy and professionalism and go the extra mile to help with any concerns I might have whether it is servicing my vehicle, arranging for a loaner or simply getting a car wash. My way of thanking them is to give them a 5 Star Review!! More

6 month maintenance I went to the wrong location for my appointment and Jim made the decision to fit me into their already tight schedule so that I wouldn’t have to make I went to the wrong location for my appointment and Jim made the decision to fit me into their already tight schedule so that I wouldn’t have to make another appointment. Great service! I left a very happy client! More