Mercedes-Benz of Henderson

I always bring my car here for maintenance and car washes. Everytime I'm here waiting in the S-class cafe, Ranleigh is such a delight. She is always smiling and ready to offer a donut or bottle of washes. Everytime I'm here waiting in the S-class cafe, Ranleigh is such a delight. She is always smiling and ready to offer a donut or bottle of water to customers waiting for their cars. What an asset to have such a delightful employee. More

I was a walk in and everything was taken care of. Everything is always good at this dealership. It is well organized, people are helpful and friendly. I have never not had a good experience there. Everything is always good at this dealership. It is well organized, people are helpful and friendly. I have never not had a good experience there. More

2014 GLK coming in for annual check up. Excellent curbside reception by staff. Will, Service Advisor, was available to discuss my additional concerns. I was disappointed Mercedes has not u Excellent curbside reception by staff. Will, Service Advisor, was available to discuss my additional concerns. I was disappointed Mercedes has not updated the software to accommodate my iPhone 10 to read aloud text messages as I drive. Will was attentive, accommodating, and educated me regarding my vehicles need. Very personable and professional. I have always believed the cost of service/parts at MB is too high. I was VERY disappointed to learn the GLK body style has been discontinued by MB. I do NOT like the GLC body style as it is too much like a sedan. If the GLK body style is not returned by the time I am ready to replace my current vehicle, I am afraid I will have to leave the MB family after having been a loyal MB driver for over 35 years! Additionally, while I do not know their names, the young staff you have working curb side to receive and welcome customers are delightful. While I do not know their names, I had interaction with three young men and one young woman. They they were each wonderful young people and each a credit to the high standards of customer service of your organization. Please pass that along! More

Outstanding I have been to a lot of dealerships over the years but I have never been to a better Dealership and service center that match the hospitality and qu I have been to a lot of dealerships over the years but I have never been to a better Dealership and service center that match the hospitality and quality of service as I did at Mercedes-Benz of Henderson NV Dave Leslie is a outstanding Service Advisor I do want to thank everyone involved. More

Robin is one of the many people I’ve had the pleasure of working with at this dealership. I moved from South MS, where I purchased my Mercedes. I’m very pleased with the hospitality everyone shows, and Robi working with at this dealership. I moved from South MS, where I purchased my Mercedes. I’m very pleased with the hospitality everyone shows, and Robin is especially top notch when it comes to making customers feel welcome and comfortable. More

Very Happy with this Mercedes-Benz Dealership From our Service Advisor, Will Bane, to Rauleigh in the Cafe, to Cathy Wade, the cashier, our experience at Mercedes-Benz of Henderson was exceptional From our Service Advisor, Will Bane, to Rauleigh in the Cafe, to Cathy Wade, the cashier, our experience at Mercedes-Benz of Henderson was exceptional. Everyone was professional, helpful, courteous, friendly, and accommodating. During our initial visit, we were so pleased that we were provided with a loaner car overnight while our car was being serviced. The facility was spotless, immaculate. We live in Montana and have a second home in Nevada. Going forward we'll plan our trips to Nevada around service needs for our vehicle. More

Cafe Employee While I was waiting for service on my car, Robin from the cafe greeted me and made sure I got some coffee and a donut. She was very professional and While I was waiting for service on my car, Robin from the cafe greeted me and made sure I got some coffee and a donut. She was very professional and was a pleasure to talk to. She would check with with me throughout my wait to see if I wanted/needed. anything else. More

I’m a customer off the dealer and my experience whit the cashier catty wave is excellent good customer service always nice very professional good attitude cashier catty wave is excellent good customer service always nice very professional good attitude More

Love this Mercedes Benz Dealership This dealership always provides exceptional service and I love that they provide a complimentary loaner car while your own vehicle is being worked on. This dealership always provides exceptional service and I love that they provide a complimentary loaner car while your own vehicle is being worked on. It's a beautiful facility as well. More

Great Customer Service I had a wonderful experience having my car serviced. Cathy Wade has helped me at the cashiers several times and she is always so professional and help I had a wonderful experience having my car serviced. Cathy Wade has helped me at the cashiers several times and she is always so professional and helpful. More