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Mercedes-Benz of Henderson

Henderson, NV

4.8
1,278 Reviews

925 Auto Show Drive

Henderson, NV

89014

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Showing 1,278 reviews

January 10, 2020

Awesome customer service 👍 This is my second Mercedes I purchased from Solex , the first one was good . this one is even better,I'll be back in two years. More

by Richard
Recommend Dealer
Yes
Employees Worked With
Solex Eke, Lisa Ortega
Jan 14, 2020 -

Mercedes-Benz of Henderson responded

Hi Richard, The team at Mercedes-Benz of Henderson greatly appreciate your positive review with Solex and thank you for the 5 star rating! Guest satisfaction is very important to us and so is your feedback. We are grateful for your business and we look forward to serving you for many years to come! Congratulations on your purchase! Enjoy! All the Best, Your Friends and Family at Mercedes-Benz of Henderson

January 09, 2020

Excellent People To Work With Trent, Will and Alexa have made this purchase very pleasant. The three of them have made us feel a part of a family instead of a "customer". Trent spe More

by jfs56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexa, Trent Jenkins, Will Bane
Jan 09, 2020 -

Mercedes-Benz of Henderson responded

Hi, We greatly appreciate you taking the time to share your experience and thank you for the 5 star rating! Customer service is one of our highest priorities so our team was beyond thrilled to read that Trent, Will, & Alexa all exceeded your expectations and provided you with an experience that was the perfect mix of knowledge, honesty,and with a helpful attitude! We are grateful to have earned your business and we look forward to serving you for many years to come! Congratulations on your Mercedes and welcome to the Fletcher Jones Family! All the Best, Your Friends and Family at Mercedes-Benz of Henderson

January 06, 2020

Timely,professional,friendly service. Reasonable price. Superb waiting lounge. Will Bane epitomized service deluxe as he endeavored to provide written detail of repair and responded promptly to my text mes More

by Jalecfern
Recommend Dealer
Yes
Employees Worked With
Will Bane
Jan 06, 2020 -

Mercedes-Benz of Henderson responded

Hello, We greatly appreciate your 5 star rating and kind review! Customer service is very important to us and delighted to hear about your experience working with Will. We are grateful for your business and look forward to serving you again! Best, Your Friends and Family at Mercedes-Benz of Henderson

January 06, 2020

Will Bane is kind, courteous and professional. All went very smoothly from start to finish. I appreciate the loaner car and updates regarding my vehicle. More

by Stephanie
Recommend Dealer
Yes
Employees Worked With
Will Bane
Jan 07, 2020 -

Mercedes-Benz of Henderson responded

Hi Stephanie, Thank you for your very kind 5 star review! Our team is happy to read about your courteous and professional experience with Will! We look forward to serving you again. Kind Regards, Your Friends and Family at Mercedes-Benz of Henderson

January 04, 2020

Excellence in Service Erik looks after my car like it was his own; always pleasant, and gives me a full report. I'm particularly fond of the Service Manager, Spencer Kaplan More

by judymd47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Rudd, Spencer Kaplan
Jan 06, 2020 -

Mercedes-Benz of Henderson responded

Hi Judy, The team at Mercedes-Benz of Henderson strive to provide each guest with an exceptional experience. Our team was beyond happy to read that Erik and Spencer have always been helpful, knowledgeable and assisting you the best pricing to care for your Mercedes-Benz. We are grateful for your business and we look forward to serving you for many years to come! Best, Your Friends and Family at Mercedes-Benz of Henderson

January 03, 2020

Will Bane is a very professional service advisor. Mr. Will Bane is truly a professional advisor, he took the time to listen to me and addressed all my issues with my car, Thank you Mr. Bane for treati More

by Char
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Will Bane
Jan 03, 2020 -

Mercedes-Benz of Henderson responded

Hello Char, The team at Mercedes-Benz of Henderson appreciates your business and feedback. It is our goal to deliver a 5 star experience to all of our guests. If there is anything we may do to further assist you I would like to hear from you. Please contact me at 949-718-6532. Kind Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager

December 20, 2019

Great service, Erick is very nice, helpful and efficient. The job was done in very good time. Everybody I was in contact was very helpful. Thank you very much. Merry Christmas. More

by Ricardo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
Dec 21, 2019 -

Mercedes-Benz of Henderson responded

Hello Ricardo, We are grateful to hear about your latest service experience with Erick and how helpful and efficient he was. Our team strives to finish the job in a timely manner. We're looking forward to serving you for many more years! Happy Holidays. All the Best, Your Friends and Family at Mercedes-Benz of Henderson

December 17, 2019

A well run business I've been buy cars and getting service from this dealership for over ten years and have had nothing but excellent experiences. Their service advisors More

by Bitwise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Rademacher Jr.
Dec 19, 2019 -

Mercedes-Benz of Henderson responded

Hello, The team at Mercedes-Benz of Henderson truly appreciate your business and loyalty! Thank you for leaving us such a great review! It is wonderful to hear that your most recent visit with us is deserving of your 5-stars. We look forward to welcoming you back! All the Best, Kimberlee Camargo Reputation and Brand Loyalty Manager

December 17, 2019

Exceptional Service Service writers were very friendly, helpful and a pleasure to deal with. When I picked up my car it was so clean it looked as if it rolled right off More

by Egret2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Hager
Dec 19, 2019 -

Mercedes-Benz of Henderson responded

Hello, We greatly appreciate your 5 star rating and positive review! Customer service and guest satisfaction are very important to us. Our team was pleased to read that Jim provided you with an excellent service visit and returned your vehicle in show-room ready condition! The team at Mercedes-Benz of Henderson look forward to welcoming you back! All the Best, Your Friends and Family at Mercedes-Benz of Henderson

December 14, 2019

Auxiliary Battery Malfunction taken care of Excellent Servic This dealership is excellent! I have been bringing it here since I got it. From curbside reception to service advisor, finance and sales everyone is More

by katrinaJo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Lee Tillman, Will Bane, Amanda Morrison
Dec 16, 2019 -

Mercedes-Benz of Henderson responded

Hi KatrinaJo, Thank you so much for your wonderful post! We greatly appreciate you sharing your experience working with our team over the years and thrilled to have your recommendations! Looking forward to your next scheduled service with us. Kind Regards, Your Friends and Family at Mercedes-Benz of Henderson

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