Mercedes-Benz of Henderson
Henderson, NV
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We had an amazing experience with Marvin Edwards. He was very patient and thorough with everything. He was very welcoming and went above and beyond customer service standards. very patient and thorough with everything. He was very welcoming and went above and beyond customer service standards. More
The VERY BEST SERVICE from our Service Provider Dave Leslie I was dealing with a family emergency driving to the hospital when my car stalled at the light. Luckily it restarted. I pulled over and called Mercede I was dealing with a family emergency driving to the hospital when my car stalled at the light. Luckily it restarted. I pulled over and called Mercedes Benz service provider Dave Leslie and explained the situation. He told me to bring my car right over, so I did. He already had a loaner waiting for me. He was incredibly nice and had me on my way in 10 minutes. I was so grateful to have such a caring person help me. As it turned out, I only needed a battery replacement. Dave Leslie is the BEST and so are Mercedes Cars! More
Jena, Roadside Assistance, replaced my new car battery. Very nice, friendly, professional & she knows what she’s doing. Exceptional service, I’m very pleased & happy. Very nice, friendly, professional & she knows what she’s doing. Exceptional service, I’m very pleased & happy. More
great service Service Advisor Melvin Was Fantastic , he provided excellent customer service ! I. would recommend him anytime to be my service advisor at this locati Service Advisor Melvin Was Fantastic , he provided excellent customer service ! I. would recommend him anytime to be my service advisor at this location here in Henderson More
very professional and great work service is a big part of owning a mercedes - you are the best and you have the best people...right down to the doughnut girl... service is it !!!!!!!! service is a big part of owning a mercedes - you are the best and you have the best people...right down to the doughnut girl... service is it !!!!!!!! More
Marvin Edwards was very professional and is a wonderful representation of the Mercedes Benz brand. I’m already looking forward to my next visit with peace of mind. representation of the Mercedes Benz brand. I’m already looking forward to my next visit with peace of mind. More
Erik was awesome. Made bringing two of my AMGs in for service a breeze. Always amazing customer service. Dropping and picking the vehicles up is always a quick thing. service a breeze. Always amazing customer service. Dropping and picking the vehicles up is always a quick thing. More
I left smiling. Marvin was awesome! After driving a Mercedes for the past 3 years, I'm finally happy leaving service. All of my concerns were cheerily addressed and m Marvin was awesome! After driving a Mercedes for the past 3 years, I'm finally happy leaving service. All of my concerns were cheerily addressed and most fixed. My A/C odor is gone, finally (keeping my fingers crossed). My vehicle was returned spotless and Marvin seemed like he really enjoyed helping. Five stars for Marvin. More
Very detailed service. Very helpful with getting the loaner car and with the return and pickup of my car. Overall experience was great as usual. loaner car and with the return and pickup of my car. Overall experience was great as usual. More
Eric has always made sure nothing left out when taking care of my Mercedes, and that is complete when he promised. Thank you Eric for your excellent work. care of my Mercedes, and that is complete when he promised. Thank you Eric for your excellent work. More