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Mercedes-Benz of Henderson

Henderson, NV

4.8
1,278 Reviews

925 Auto Show Drive

Henderson, NV

89014

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Showing 1,278 reviews

March 13, 2020

We had an amazing experience with Marvin Edwards. He was very patient and thorough with everything. He was very welcoming and went above and beyond customer service standards. More

by ElizabethM
Recommend Dealer
Yes
Employees Worked With
Marvin Edwards
Mar 13, 2020 -

Mercedes-Benz of Henderson responded

Hi Elizabeth, Thank you for posting your 5 star review and mentioning Marvin! It's wonderful reviews like yours that truly represent what we strive for everyday! Our entire service team appreciates your feedback! Thanks again, and we look forward to your next scheduled service with us. Best, Your Friends and Family at Mercedes-Benz of Henderson

March 13, 2020

The VERY BEST SERVICE from our Service Provider Dave Leslie I was dealing with a family emergency driving to the hospital when my car stalled at the light. Luckily it restarted. I pulled over and called Mercede More

by KRB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
Mar 16, 2020 -

Mercedes-Benz of Henderson responded

Hi, We are so pleased to hear about your recent service visit with Dave Leslie! Thank you for your 5 star review! Our goal is to provide the best experience possible. Regards, Your Friends and Family at Mercedes-Benz of Henderson

March 09, 2020

Jena, Roadside Assistance, replaced my new car battery. Very nice, friendly, professional & she knows what she’s doing. Exceptional service, I’m very pleased & happy. More

by San Diego gal
Recommend Dealer
Yes
Employees Worked With
JENA, from Roadside Assistance Dept, Henderson, NV.
Mar 09, 2020 -

Mercedes-Benz of Henderson responded

Hello, Our team of associates are excited to hear that Jena assisted and provided you with outstanding service. Glad to know we were able to help get your car in tip-top shape. Please let us know if we can be of any further assistance to you now or in the future. We look forward to serving you for many years to come! Best Wishes, Your Friends and Family at Mercedes-Benz of Henderson

March 09, 2020

great service Service Advisor Melvin Was Fantastic , he provided excellent customer service ! I. would recommend him anytime to be my service advisor at this locati More

by albez11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Edwards
Mar 11, 2020 -

Mercedes-Benz of Henderson responded

Hi, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience with Melvin. We look forward to seeing you at your next scheduled visit. Kind Regards, Your Friends and Family at Mercedes-Benz of Henderson

March 07, 2020

very professional and great work service is a big part of owning a mercedes - you are the best and you have the best people...right down to the doughnut girl... service is it !!!!!!!! More

by michaelg4252
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Murray, Wyndell Frazier, Ricky Lopez, Lisa Ortega
Mar 09, 2020 -

Mercedes-Benz of Henderson responded

Hello Michael, Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. We are grateful for your business and look forward to serving you for many years to come! Take Care, Your Friends and Family at Mercedes-Benz of Henderson

March 06, 2020

Marvin Edwards was very professional and is a wonderful representation of the Mercedes Benz brand. I’m already looking forward to my next visit with peace of mind. More

by sellingsoma
Recommend Dealer
Yes
Employees Worked With
Marvin Edwards
Mar 06, 2020 -

Mercedes-Benz of Henderson responded

Hi, Thank you for the 5 star rating! Our team is delighted to hear about how professional and wonderful Marvin was! We look forward to seeing you at your next scheduled visit. Kind Regards, Your Friends and Family at Mercedes-Benz of Henderson

March 05, 2020

Erik was awesome. Made bringing two of my AMGs in for service a breeze. Always amazing customer service. Dropping and picking the vehicles up is always a quick thing. More

by Willis
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
Mar 05, 2020 -

Mercedes-Benz of Henderson responded

Hi Willis, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience with Erik! We look forward to seeing you at your next scheduled visit. Kind Regards, Your Friends and Family at Mercedes-Benz of Henderson

March 05, 2020

I left smiling. Marvin was awesome! After driving a Mercedes for the past 3 years, I'm finally happy leaving service. All of my concerns were cheerily addressed and m More

by CindyLake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Edwards
Mar 06, 2020 -

Mercedes-Benz of Henderson responded

Hi, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience working with Marvin. We look forward to seeing you at your next scheduled visit. Kind Regards, Your Friends and Family at Mercedes-Benz of Henderson

March 05, 2020

Very detailed service. Very helpful with getting the loaner car and with the return and pickup of my car. Overall experience was great as usual. More

by awashntn
Recommend Dealer
Yes
Employees Worked With
Marvin Edwards
Mar 06, 2020 -

Mercedes-Benz of Henderson responded

Hi, Thank you for the 5 star rating! Our team looks forward to serving you again. Kind Regards, Your Friends and Family at Mercedes-Benz of Henderson

March 04, 2020

Eric has always made sure nothing left out when taking care of my Mercedes, and that is complete when he promised. Thank you Eric for your excellent work. More

by Nintymphfb
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
Mar 04, 2020 -

Mercedes-Benz of Henderson responded

Hello, Our team at Mercedes-Benz of Henderson is beyond thrilled to know your excellent service visit working with Eric! Thank for taking the time to share your 5 star rating and feedback! We look forward to working with you for many years to come. Regards, Your Friends and Family at Mercedes-Benz of Henderson

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