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Mercedes-Benz of Henderson
Henderson, NV
1,279 Reviews
Mercedes-Benz of Henderson, A Fletcher Jones Company; The Newest Star in the Desert!
Join our Preferred Owners who enjoy the Value, Luxury and Safety of owning a Mercedes-Benz along with the most affordable and convenient Mercedes-Benz service in the Las Vegas Valley.
We are quick, friendly and easy to do business with; no waiting in lines or leaving your vehicle all day for minor maintenance. For major maintenance or repairs, we offer courtesy transportation options to fit your needs. Conveniently located at 925 Auto Show Drive in Henderson, near the US95 & I215 Beltway interchange, we are minutes away from anywhere in the Las Vegas Valley.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,279 reviews
March 15, 2020
Very professional and responsive to all my needs on my Sprinter. I enjoyed the interaction on service needs of my vehicle and the advice received. Sprinter. I enjoyed the interaction on service needs of my vehicle and the advice received. More
by 19jet54
Employees Worked With
Dave Leslie
March 14, 2020
The VERY BEST SERVICE from our Service Provider Dave Leslie I was dealing with a family emergency driving to the hospital when my car stalled at the light. Luckily it restarted. I pulled over and called Mercede I was dealing with a family emergency driving to the hospital when my car stalled at the light. Luckily it restarted. I pulled over and called Mercedes Benz service provider Dave Leslie and explained the situation. He told me to bring my car right over, so I did. He already had a loaner waiting for me. He was incredibly nice and had me on my way in 10 minutes. I was so grateful to have such a caring person help me. As it turned out, I only needed a battery replacement. Dave Leslie is the BEST and so are Mercedes Cars! More
by KRB
Employees Worked With
Dave Leslie
March 13, 2020
We had an amazing experience with Marvin Edwards. He was very patient and thorough with everything. He was very welcoming and went above and beyond customer service standards. very patient and thorough with everything. He was very welcoming and went above and beyond customer service standards. More
by ElizabethM
Employees Worked With
Marvin Edwards
March 10, 2020
great service Service Advisor Melvin Was Fantastic , he provided excellent customer service ! I. would recommend him anytime to be my service advisor at this locati Service Advisor Melvin Was Fantastic , he provided excellent customer service ! I. would recommend him anytime to be my service advisor at this location here in Henderson More
by albez11
Employees Worked With
Marvin Edwards
March 09, 2020
Jena, Roadside Assistance, replaced my new car battery. Very nice, friendly, professional & she knows what she’s doing. Exceptional service, I’m very pleased & happy. Very nice, friendly, professional & she knows what she’s doing. Exceptional service, I’m very pleased & happy. More
by San Diego gal
Employees Worked With
JENA, from Roadside Assistance Dept, Henderson, NV.
March 07, 2020
very professional and great work service is a big part of owning a mercedes - you are the best and you have the best people...right down to the doughnut girl... service is it !!!!!!!! service is a big part of owning a mercedes - you are the best and you have the best people...right down to the doughnut girl... service is it !!!!!!!! More
by michaelg4252
Employees Worked With
Doug Murray, Wyndell Frazier, Ricky Lopez, Lisa Ortega
March 06, 2020
Very detailed service. Very helpful with getting the loaner car and with the return and pickup of my car. Overall experience was great as usual. loaner car and with the return and pickup of my car. Overall experience was great as usual. More
by awashntn
Employees Worked With
Marvin Edwards
March 06, 2020
Marvin Edwards was very professional and is a wonderful representation of the Mercedes Benz brand. I’m already looking forward to my next visit with peace of mind. representation of the Mercedes Benz brand. I’m already looking forward to my next visit with peace of mind. More
by sellingsoma
Employees Worked With
Marvin Edwards
March 05, 2020
Erik was awesome. Made bringing two of my AMGs in for service a breeze. Always amazing customer service. Dropping and picking the vehicles up is always a quick thing. service a breeze. Always amazing customer service. Dropping and picking the vehicles up is always a quick thing. More
by Willis
Employees Worked With
Erik Rudd
March 05, 2020
I left smiling. Marvin was awesome! After driving a Mercedes for the past 3 years, I'm finally happy leaving service. All of my concerns were cheerily addressed and m Marvin was awesome! After driving a Mercedes for the past 3 years, I'm finally happy leaving service. All of my concerns were cheerily addressed and most fixed. My A/C odor is gone, finally (keeping my fingers crossed). My vehicle was returned spotless and Marvin seemed like he really enjoyed helping. Five stars for Marvin. More
by CindyLake
Employees Worked With
Marvin Edwards
