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Mercedes-Benz of Henderson

Henderson, NV

4.8
1,279 Reviews
Mercedes-Benz of Henderson, A Fletcher Jones Company; The Newest Star in the Desert! Join our Preferred Owners who enjoy the Value, Luxury and Safety of owning a Mercedes-Benz along with the most affordable and convenient Mercedes-Benz service in the Las Vegas Valley. We are quick, friendly and easy to do business with; no waiting in lines or leaving your vehicle all day for minor maintenance. For major maintenance or repairs, we offer courtesy transportation options to fit your needs. Conveniently located at 925 Auto Show Drive in Henderson, near the US95 & I215 Beltway interchange, we are minutes away from anywhere in the Las Vegas Valley.
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925 Auto Show Drive

Henderson, NV

89014

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Showing 1,279 reviews

March 28, 2020

Dave knows Sprinters! We live full-time in our converted Sprinter, servicing it all over the country - this was BY FAR the best service experience we've had over our 80k mi More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
Mar 30, 2020 -

Mercedes-Benz of Henderson responded

Hello Linda, The team at Mercedes-Benz of Henderson strives to provide each guest with an exceptional service experience. Our team was beyond happy to read that Dave has always been helpful, knowledgeable, and assisted you with your sprinter van! Glad to hear that we were able to get your van in tip-top shape and get you back on the road safely. Thank you for allowing us the opportunity to earn your business and we look forward to serving you for many years to come! All the Best, Your Friends and Family at Mercedes-Benz of Henderson

March 28, 2020

I had to take my car in due to an airbag malfunction. Will was extremely nice and kept me updated on a day to day basis. Excellent customer service. Thanks so much. More

by Arvlv
Recommend Dealer
Yes
Employees Worked With
Will Bane, Ivan Hansen
Mar 30, 2020 -

Mercedes-Benz of Henderson responded

Hello, Thank you for taking the time to share your feedback and 5-star rating. It's really rewarding hearing that Will was able to assist and provide you with updates regarding your vehicle. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Best Wishes, Your Friends and Family at Mercedes-Benz of Henderson

March 26, 2020

Service did what it took to get everything fixed I had a couple issues with suspension and motor mounts and Emilio got it taken care of for me. I later had some additional suspension issues that More

by robertadams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emilio Sepulveda
Mar 27, 2020 -

Mercedes-Benz of Henderson responded

Hi Robert, Thank you for sharing your 5 star service experience with Emilio! Our team is happy to hear that everything was taking care of during your recent service. Best, Your Friends and Family at Mercedes-Benz of Henderson

March 26, 2020

The attention and service given to me was excellent I will be bringing my vehicle back there again and I know he service is right on More

by larryhannon
Recommend Dealer
Yes
Employees Worked With
Marvin Edwards
Mar 27, 2020 -

Mercedes-Benz of Henderson responded

Hi Larry, Thank you for the 5 star rating and sharing your outstanding experience! Our team looks forward serving you again! Best, Your Friends and Family at Mercedes-Benz of Henderson

March 26, 2020

Accommodating , explained well of what’s going on with the car , what’s going to be fixed and possible how much it will cost . Very professional . More

by jsssam05
Recommend Dealer
Yes
Employees Worked With
Marvin Edwards
Mar 27, 2020 -

Mercedes-Benz of Henderson responded

Hi, Our team appreciates your very kind 5 star review! We look forward to welcoming you back at your next service interval. Best, Your Friends and Family at Mercedes-Benz of Henderson

March 24, 2020

Service B This dealership offered to pick up our Mercedes, perform the Service B, wash the car and return it to our residence thereby enabling us to continue an More

by Dr. Bob of Art
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Long Alexander, Technician, Erik Rudd
Mar 24, 2020 -

Mercedes-Benz of Henderson responded

Hi Bob, Thank you for this incredible 5 star review on your recent service experience with Erik! Our team greatly appreciates you business and your kind words. We look forward to seeing you again. Best, Your Friends and Family at Mercedes-Benz of Henderson

March 22, 2020

LOVE this dealership! Everyone from Johnny who originally sold it to me to Dave Leslie who took care of me in service yesterday have been exceptional! The car was ready when they said it would be and beautif More

by mel_hacker
Recommend Dealer
Yes
Employees Worked With
Johnny Lee Tillman, Dave Leslie
Mar 23, 2020 -

Mercedes-Benz of Henderson responded

Hi Mel, Thank you for this incredible shout out to Johnny and Dave! Our team is delighted to read about your all around phenomenal experiences with us! Cheers to more on the road ahead. Best, Your Friends and Family at Mercedes-Benz of Henderson

March 21, 2020

Comfortable, efficient Dealership is very comfortable . Employees are quite efficient and friendly. Going there is always a pleasure. Erik Rudd in your service department is More

by vegasgal9007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Lopez, Erik Rudd
Mar 22, 2020 -

Mercedes-Benz of Henderson responded

Hello, Thank you for leaving us such a wonderful 5-star review! We are extremely flattered to hear that Erik Rudd was able to assist and provide you with outstanding service throughout your visit with us. We're glad we could help get your car in tip-top shape. Our team of associates look forward to serving you for many years to come! Take Care, Your Friends and Family at Mercedes-Benz of Henderson

March 21, 2020

Quality of service Five stars to everyone I dealt with. From making my appointment with Chad Bartel, to dropping vehicle off, my loaner car, and Chad keeping me informed More

by jervegas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Bartel
Mar 22, 2020 -

Mercedes-Benz of Henderson responded

Hello, Thank you for taking the time to share your feedback and 5-star rating. It's of great pleasure hearing that Chad was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! All the Best, Your Friends and Family at Mercedes-Benz of Henderson

March 16, 2020

Above and beyond service from Marvin Edwards! A big thank you to Marvin Edwards!!!! He went above and beyond to help get our car back up and running. He was easy to talk to and very professional. More

by bond007az
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Edwards
Mar 16, 2020 -

Mercedes-Benz of Henderson responded

Hi, We are honored to receive your 5 star rating and review! The team at Mercedes-Benz of Henderson appreciates you complementing Marvin and our level of service and are grateful for your business! Best, Your Friends and Family at Mercedes-Benz of Henderson

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