Mercedes-Benz of Henderson
Henderson, NV
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I had to take my car in due to an airbag malfunction. Will was extremely nice and kept me updated on a day to day basis. Excellent customer service. Thanks so much. Will was extremely nice and kept me updated on a day to day basis. Excellent customer service. Thanks so much. More
Service did what it took to get everything fixed I had a couple issues with suspension and motor mounts and Emilio got it taken care of for me. I later had some additional suspension issues that I had a couple issues with suspension and motor mounts and Emilio got it taken care of for me. I later had some additional suspension issues that were takenb care of as well. thank you! More
Accommodating , explained well of what’s going on with the car , what’s going to be fixed and possible how much it will cost . Very professional . the car , what’s going to be fixed and possible how much it will cost . Very professional . More
Service B This dealership offered to pick up our Mercedes, perform the Service B, wash the car and return it to our residence thereby enabling us to continue an This dealership offered to pick up our Mercedes, perform the Service B, wash the car and return it to our residence thereby enabling us to continue and maintain our sequester in place. Win win for both parties! More
LOVE this dealership! Everyone from Johnny who originally sold it to me to Dave Leslie who took care of me in service yesterday have been exceptional! The car was ready when they said it would be and beautif sold it to me to Dave Leslie who took care of me in service yesterday have been exceptional! The car was ready when they said it would be and beautifully detailed. THANK YOU! They asked me if I needed a loaner and then a shuttle when I turned down the loaner. When I decided to drop it off he night before so I didn’t have to use the shuttle, they didn’t bat an eyelash. Dave texted me that he was on it and then called me when the car was ready. They even opened the door for me when I got there. It’s the little things and you guys have got them dialed in. Thanks again! More
Quality of service Five stars to everyone I dealt with. From making my appointment with Chad Bartel, to dropping vehicle off, my loaner car, and Chad keeping me informed Five stars to everyone I dealt with. From making my appointment with Chad Bartel, to dropping vehicle off, my loaner car, and Chad keeping me informed during the day and working with the remainder of the people I dealt with. Great job. More
Comfortable, efficient Dealership is very comfortable . Employees are quite efficient and friendly. Going there is always a pleasure. Erik Rudd in your service department is Dealership is very comfortable . Employees are quite efficient and friendly. Going there is always a pleasure. Erik Rudd in your service department is a wonderful plus to your company. More
Very professional and responsive to all my needs on my Sprinter. I enjoyed the interaction on service needs of my vehicle and the advice received. Sprinter. I enjoyed the interaction on service needs of my vehicle and the advice received. More
Above and beyond service from Marvin Edwards! A big thank you to Marvin Edwards!!!! He went above and beyond to help get our car back up and running. He was easy to talk to and very professional. A big thank you to Marvin Edwards!!!! He went above and beyond to help get our car back up and running. He was easy to talk to and very professional. Thank you Marvin for your excellent service! More