Mercedes-Benz of Henderson

Service A Emilio was very professional and helpful with my wife's vehicle and was able to take care of a manifold issue before it became major and the wife is v Emilio was very professional and helpful with my wife's vehicle and was able to take care of a manifold issue before it became major and the wife is very happy with her vehicle after the service and repairs were done. Thank you Emilio Sepulveda for a job well done and Dennis who help schedule my appointment. Great job and they really make you feel like family there. More

Excelllent Service Advisor I must say I am extremely satisfied with the service that I received today from Mr. Marvin Edwards he is awesome thanks a lot for the service. I must say I am extremely satisfied with the service that I received today from Mr. Marvin Edwards he is awesome thanks a lot for the service. More

As usual MERCEDIES Dealership in HENDERSON went above & Beyond on my service. Marvin was exceptional customer service and making sure my car was sanitized. Marvin worked hard to help me get all the Beyond on my service. Marvin was exceptional customer service and making sure my car was sanitized. Marvin worked hard to help me get all the repairs my suv needed while being able to afford it. He is an asset to the company Thank you MERCEDIES Dealership More

Amazing Customer Service by Mr. Edwards! During this time of financial crisis thanks to the COVID-19 pandemic, a car repair was the LAST thing I wanted to deal with. However, Mr. Marvin Edwar During this time of financial crisis thanks to the COVID-19 pandemic, a car repair was the LAST thing I wanted to deal with. However, Mr. Marvin Edwards provided the BEST customer service I've received since first bringing my Mercedes C-250 to the dealership in the four years I've owned my vehicle. He quickly identified the issue, identified others that were needing attention, but never made me feel pressured into spending unnecessary money to have repairs made when they could wait. He was kind, compassionate, friendly, and went over and above to ensure that everything I could handle now could be taken care of, and kept me updated as to when the repairs would be completed. He truly went out of his way to find cost-saving measures for me as a personal favor, but somehow, I know he simply takes his job seriously, and this is how he does his job every single day. I can't tell you how grateful I am, because as for most Americans during these times, every dollar counts. Mr. Edwards is someone special who takes customer service seriously, and I hope the dealership is as glad to have him as we are! More

JUST THE BEST............ DO TO THE VIRUS I HAD MY CAR PICKED UP AND DELIVERED TO KEEP ME TO STAY ON TRACK FOR MY SERVICE. ALL WAS PERFECT......AND EASY. THANK YOU DO TO THE VIRUS I HAD MY CAR PICKED UP AND DELIVERED TO KEEP ME TO STAY ON TRACK FOR MY SERVICE. ALL WAS PERFECT......AND EASY. THANK YOU More

Excellent Service! Will Bane did and has always done an excellent job in responding to any questions we may have, receiving the vehicle on time as planned and delivering Will Bane did and has always done an excellent job in responding to any questions we may have, receiving the vehicle on time as planned and delivering the vehicle before planned. Thank you More

I had to get my car emissions tested. They got me an immediate appointment we're very kind courteous handled the emissions test and wash my car all within an hour. immediate appointment we're very kind courteous handled the emissions test and wash my car all within an hour. More

Chad was great. Communication was a touch better than terrific.Really liked pick up and delivery service. Explanation of the work was very well documented.9 terrific.Really liked pick up and delivery service. Explanation of the work was very well documented.9 More

Mercedes Service Marvin Edwards my service advisor gave me 5 Star service. I had concierge service for pick-up and delivery of my vehicle. Look forward with working w Marvin Edwards my service advisor gave me 5 Star service. I had concierge service for pick-up and delivery of my vehicle. Look forward with working with Marvin in the future for service. More

New Tire Thanks so much to Chad for letting me know that I needed a new tire. The old one couldn't be fixed. I feel much safer having the new tire. And I got a Thanks so much to Chad for letting me know that I needed a new tire. The old one couldn't be fixed. I feel much safer having the new tire. And I got a car wash too! More