Mercedes-Benz of Henderson
Henderson, NV
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Trent has been our guy for years and now he is our family friend. We are loyal to him and have followed him throughout his career, he’s that AMAZING at what he does. friend. We are loyal to him and have followed him throughout his career, he’s that AMAZING at what he does. More
I love my GLB 250. I appreciate the exceptional service that I continue to receive from Trent Jenkins. I will continue to return to Mercedes to always work with Trent! that I continue to receive from Trent Jenkins. I will continue to return to Mercedes to always work with Trent! More
Wonderful and very knowledgeable salesman! Ivan made everything very easy for us! My wife and I will definitely be doing more business in the future!!! Thank you Ivan! everything very easy for us! My wife and I will definitely be doing more business in the future!!! Thank you Ivan! More
Excellent Customer Service Across the Board! We purchased our Mercedes from Trent Jenkins, he is phenomenal. I have nothing but rave reviews for his attention to detail, follow-through and custom We purchased our Mercedes from Trent Jenkins, he is phenomenal. I have nothing but rave reviews for his attention to detail, follow-through and customer service. He is incredibly responsive and goes above and beyond! The service department is also very impressive. The pick-up drop off service is so convenient since we work from home! It makes service a breeze. In addition, early in the quarantine, we were having problems with our battery. The service department sent the service truck right out to the house and she replaced our battery in the driveway!! Overall our experience was top notch. Just what you would expect from a luxury car dealership but don't often find. More
MARVIN EDWARDS, Service Advisor I recently took my vehicle in for routine maintenance. I was lucky enough to have Marvin Edwards as my service advisor. He was extremely personable, I recently took my vehicle in for routine maintenance. I was lucky enough to have Marvin Edwards as my service advisor. He was extremely personable, professional and helpful unlike the previous service advisors I’ve been assigned before. This is my second MB through Henderson and I have not been pleased with the service in the past; so much so, that my husband and I considered going elsewhere for a vehicle. Former advisors have been extremely unhelpful and didn’t provide much customer service at all. I live a few hours away and unfortunately, I am unable to wait for my vehicle in the comfort of my own home. Although I’ve told every single advisor of my situation, Marvin Edwards was the ONLY one who took my comfort into consideration. Mr. Edwards offered options so that I wouldn’t have to be stuck waiting 3-4 hrs in the lounge. (Something no other service advisor has ever offered before!) He made my vehicle and I a priority. Marvin Edwards should be commended for his fantastic customer service and I would highly recommend him to anyone needing service at this location. More
Marvin was very respectful and professional, Very happy with the service Representative. If I need a repair I would definitely look for Marvin.Thank you with the service Representative. If I need a repair I would definitely look for Marvin.Thank you More
Will was very attentive. Will keep me updated through the whole process. Thank you so much for the excellent service I will recommend the service department to all my friends Will keep me updated through the whole process. Thank you so much for the excellent service I will recommend the service department to all my friends and family More
It was excellent! I have had nothing but excellent service every time had them work on my car. Will Bane has been flat out phenomenal . I will not take my car to anyone I have had nothing but excellent service every time had them work on my car. Will Bane has been flat out phenomenal . I will not take my car to anyone else!!!! They found a potentially dangerous problem and had fixed quickly. More
Marvin Edwards service advisor and service department Excellent service work done in a timely matter. Always friendly clean offers loaner car or a ride to get to A&B offers the best prices will do anythi Excellent service work done in a timely matter. Always friendly clean offers loaner car or a ride to get to A&B offers the best prices will do anything to get you the best offer . More