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Mercedes-Benz of Henderson

Henderson, NV

4.8
1,278 Reviews

925 Auto Show Drive

Henderson, NV

89014

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Showing 1,278 reviews

May 29, 2020

Annual Service Very friendly from the phone call to arrange the service throughout. Appreciated the coupons to bring down the pricing for services to the vehicle. C More

by frankjgreg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Toth, Will Bane
Jun 01, 2020 -

Mercedes-Benz of Henderson responded

Hello, We greatly appreciate your positive review and thank you for the 5 star rating! We are happy to read that our entire staff treated you very well and enjoyed your car wash/detail! We are looking forward to serving you again! All the Best, Your Friends and Family at Mercedes-Benz of Henderson

May 28, 2020

The dealership and erik we're great. My dissatisfaction is with Mercedes and not informing buyers that lane assist can burn out your rear brakes More

by cas
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
Jun 01, 2020 -

Mercedes-Benz of Henderson responded

Hi Cas, Thank you for the five star review as it relates to your excellent experience with Eric. We appreciate your feedback on the lane assist. Should you have any further concerns, please feel welcome to contact us. Best, Your Friends and Family at Mercedes-Benz of Henderson

May 27, 2020

Trent was super knowledgeable about the vehicles and offers impeccable customer service! We have bought two cars from him and the process has always been smooth and easy! More

by Alex
Recommend Dealer
Yes
Employees Worked With
Trent Jenkins
Jun 01, 2020 -

Mercedes-Benz of Henderson responded

Hi Alex, Thank you for leaving us such a great review! It is wonderful to hear that your most recent visit with Trent was deserving of your 5-stars.We are grateful for your business and recommendations. Congratulations on the purchase of your second Mercedes-Benz! Enjoy! All the Best, Your Friends and Family at Mercedes-Benz of Henderson

May 26, 2020

Mr. Will Bane provided exceptional service Timely service went over the estimate explained everything to me frequent updates on the status will certainly come back to the dealership for More

by ssaan5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Bane
May 27, 2020 -

Mercedes-Benz of Henderson responded

Hello, Our number one goal is to provide outstanding experiences for all of our guests! The team at Mercedes-Benz of Henderson is so pleased to have your 5 star rating and genuine feedback. We are grateful for your business and recommendations. Best, Your Friends and Family at Mercedes-Benz of Henderson

May 26, 2020

This is one great dealership that treats customers well. The service here is top notch with Service Advisors that are knowledgeable experts that go above and beyond to help the customer. Ask for Marvin or D More

by jpalacio
Recommend Dealer
Yes
Employees Worked With
Marvin Edwards, Dennis Rademacher Jr.
May 27, 2020 -

Mercedes-Benz of Henderson responded

Hello, The team at Mercedes-Benz of Henderson is honored to receive your 5 star rating and kind review recognizing both Marvin & Dennis! We are grateful for your business and recommendations. All the Best, Your Friends and Family at Mercedes-Benz of Henderson

May 24, 2020

Always easy to schedule and receive exceptional service. Work is done right, quickly and car returned immaculate. Top rate dealership and service center for Mercedes! More

by Jlaurine
Recommend Dealer
Yes
Employees Worked With
Trent Jenkins, Erik Rudd
May 26, 2020 -

Mercedes-Benz of Henderson responded

Hello, Thank you for your 5 star review and taking the time to share your feedback! Our goal is to provide the best experience possible! The team at Mercedes-Benz of Henderson is grateful to have earned your business and truly appreciate your compliments! Best, Your Friends and Family at Mercedes-Benz of Henderson

May 23, 2020

Service Our service advisor, Eric, manages our service appointments extremely well, which is why we always go back to him. He's a good communicator and knows More

by wmjharris
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
May 27, 2020 -

Mercedes-Benz of Henderson responded

Hello, Thank you for leaving us such a great review! It is wonderful to hear that your most recent visit with us is deserving of your 5-stars. We are grateful for your business and recommendations. All the Best, Your Friends and Family at Mercedes-Benz of Henderson

May 23, 2020

A beautiful dealership to be sure. With a showroom that is the envy of most, but that’s not why I just closed on my third Mercedes from thIs dealership. It is the people and for me Trent Jenkins is why I More

by Egyptlasvegas
Recommend Dealer
Yes
Employees Worked With
Tent Jenkins. , Trent Jenkins, Erik Rudd, Amanda Morrison
May 26, 2020 -

Mercedes-Benz of Henderson responded

Hello, The team at Mercedes-Benz of Henderson appreciates you taking the time to share your kind sediments regarding your experience with Trent Jenkins and the many years you have worked with him. We are grateful for your business and loyalty to the brand and our team. Congratulations on your third Mercedes-Benz! Enjoy every mile! Best, Your Friends and Family at Mercedes-Benz of Henderson

May 23, 2020

Customer service was excellent , ERIC went out his way to make everything was prefect, Eric have been my advise for many years and he has always been honest and professional More

by brendajh
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
May 26, 2020 -

Mercedes-Benz of Henderson responded

Hi Brenda, We are honored to receive your 5 star rating and review! The team at Mercedes-Benz of Henderson appreciates you complementing Eric and our teams level of service! We are grateful for your business and look forward to welcoming you back! Best, Your Friends and Family at Mercedes-Benz of Henderson

May 23, 2020

Thank you so much for helping me selectthe perfect car. I didn't feel as if i was just being pressured to buy any car. Marvin still helps me when it comes to questions that I have about servicing and points More

by Nyeredic
Recommend Dealer
Yes
Employees Worked With
Marvin Edwards
May 26, 2020 -

Mercedes-Benz of Henderson responded

Hello, We greatly appreciate your positive review and thank you for the 5 star rating! Guest satisfaction is very important to us and so is your feedback. We are grateful for your business and we look forward to serving you for many years to come! Congratulations on your purchase! Enjoy! Best, Your Friends and Family at Mercedes-Benz of Henderson

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