Mercedes-Benz of Henderson

Expedited - Excellent Service Marvin Edwards, Service Advisor at this dealer, was beyond exceptional with his service, and commitment to customer service. Marvin was empathetic, ex Marvin Edwards, Service Advisor at this dealer, was beyond exceptional with his service, and commitment to customer service. Marvin was empathetic, expeditious and trustworthy with his word. I would come back to this dealer just to work with Marvin, if I lived nearby! I was traveling from Sedona to LA and hit a pothole, that caused the tire on my Mercedes to blow out. I was flying out that day, back to Hawaii, and had minimal time to get my tire replaced, make my appointments and fly home. Thanks to Marvin, we managed to replace the tire quickly and I was back on the road with just a couple hour delay in my original plan. Thank you Marvin! More

Annual Service Very friendly from the phone call to arrange the service throughout. Appreciated the coupons to bring down the pricing for services to the vehicle. C Very friendly from the phone call to arrange the service throughout. Appreciated the coupons to bring down the pricing for services to the vehicle. Comfortable environment, friendly staff and appreciate the car wash detail before returning my vehicle More

The dealership and erik we're great. My dissatisfaction is with Mercedes and not informing buyers that lane assist can burn out your rear brakes is with Mercedes and not informing buyers that lane assist can burn out your rear brakes More

Trent was super knowledgeable about the vehicles and offers impeccable customer service! We have bought two cars from him and the process has always been smooth and easy! offers impeccable customer service! We have bought two cars from him and the process has always been smooth and easy! More

This is one great dealership that treats customers well. The service here is top notch with Service Advisors that are knowledgeable experts that go above and beyond to help the customer. Ask for Marvin or D The service here is top notch with Service Advisors that are knowledgeable experts that go above and beyond to help the customer. Ask for Marvin or Dennis and you’ll get to experience 5 star service! More

Mr. Will Bane provided exceptional service Timely service went over the estimate explained everything to me frequent updates on the status will certainly come back to the dealership for Timely service went over the estimate explained everything to me frequent updates on the status will certainly come back to the dealership for future service on the vehicle. More

Always easy to schedule and receive exceptional service. Work is done right, quickly and car returned immaculate. Top rate dealership and service center for Mercedes! Work is done right, quickly and car returned immaculate. Top rate dealership and service center for Mercedes! More

A beautiful dealership to be sure. With a showroom that is the envy of most, but that’s not why I just closed on my third Mercedes from thIs dealership. It is the people and for me Trent Jenkins is why I is the envy of most, but that’s not why I just closed on my third Mercedes from thIs dealership. It is the people and for me Trent Jenkins is why I return. He contacted me just before the evening hours, after I took my car home just to let me know he was worried my auto-light switch maybe off and I may miss it when I get back into my car later that evening. That’s service. Thank you. More

Customer service was excellent , ERIC went out his way to make everything was prefect, Eric have been my advise for many years and he has always been honest and professional make everything was prefect, Eric have been my advise for many years and he has always been honest and professional More

Thank you so much for helping me selectthe perfect car. I didn't feel as if i was just being pressured to buy any car. Marvin still helps me when it comes to questions that I have about servicing and points didn't feel as if i was just being pressured to buy any car. Marvin still helps me when it comes to questions that I have about servicing and points me ing the right direction. I would highly recommend someone to him. More