Mercedes-Benz of Henderson

Feel like family at Mercedes-Benz Henderson I purchased my Mercedes in January of 2019, and have continuously received the best service. I have never had one bad experience in fact. Recently, I purchased my Mercedes in January of 2019, and have continuously received the best service. I have never had one bad experience in fact. Recently, I received a new service advisor, Marvin Edwards, and I cannot express how pleased I am with him. He is professional, courteous and friendly. He treats you like you are a member of his own family and goes above and beyond! I appreciated the fact that he gave me the best deal on a part that I needed, and didn't try to up-sell me. This happened to me on more than one occasion at the Sahara dealership and I never went back. I highly recommend Marvin Edwards as a service advisor to anyone that is in need of one. I will not go anywhere else. Thank you Marvin and to the entire MBZ Henderson family. If you are in the market to buy; see Scott Ackerman. You will receive top notch service and a wonderful buying experience. More

Ivan Hansen was a great sales man! Made my purchase very smooth and easy. Helped me find a great car for a great deal! I will definitely be referring my friends and family to Ivan at Mercedes Benz of Hender smooth and easy. Helped me find a great car for a great deal! I will definitely be referring my friends and family to Ivan at Mercedes Benz of Henderson! More

Outstanding Service I am not sure if Emilio is a service advisor or a technician but he was very good and explained everything they did to my car. I am not sure if Emilio is a service advisor or a technician but he was very good and explained everything they did to my car. More

Excellent Service This was my first visit to the dealership to service our Mercedes-Benz. Mr. Edwards made the initial paperwork easy and was very attentive. I received This was my first visit to the dealership to service our Mercedes-Benz. Mr. Edwards made the initial paperwork easy and was very attentive. I received a loan car without trouble and returned it and picked up my vehicle the following day. The experience was very pleasant and efficient. The whole experience inspires confidence in your service department, More

My Service Advisor, Marvin, exceeded my expectations. He thoroughly explained services that were needed for my car and the transaction went smoothly! Thank you Marvin! -Robert thoroughly explained services that were needed for my car and the transaction went smoothly! Thank you Marvin! -Robert More

I’ll be back My Service Advisor is great. He provides me with all the information I need to make the right decisions for my finances. He’s friendly and very people My Service Advisor is great. He provides me with all the information I need to make the right decisions for my finances. He’s friendly and very people oriented. More

I had a great experience with Trent. He was thorough and made the process easy. Everyone is very polite and creates a great buying environment. made the process easy. Everyone is very polite and creates a great buying environment. More

Straight forward and to the point. Had to wait for a part, needed a loaner. The part took longer than expected due to the holiday. When the part came and was installed I was called to pick up my vehicl part, needed a loaner. The part took longer than expected due to the holiday. When the part came and was installed I was called to pick up my vehicle. Took about 10 minutes to drop off loaner and depart the dealership. More

Expedited - Excellent Service Marvin Edwards, Service Advisor at this dealer, was beyond exceptional with his service, and commitment to customer service. Marvin was empathetic, ex Marvin Edwards, Service Advisor at this dealer, was beyond exceptional with his service, and commitment to customer service. Marvin was empathetic, expeditious and trustworthy with his word. I would come back to this dealer just to work with Marvin, if I lived nearby! I was traveling from Sedona to LA and hit a pothole, that caused the tire on my Mercedes to blow out. I was flying out that day, back to Hawaii, and had minimal time to get my tire replaced, make my appointments and fly home. Thanks to Marvin, we managed to replace the tire quickly and I was back on the road with just a couple hour delay in my original plan. Thank you Marvin! More

Roadside service Jenna, the roadside service technician, quickly diagnosed the status of my car battery. She then replaced the battery and had my car running in a ver Jenna, the roadside service technician, quickly diagnosed the status of my car battery. She then replaced the battery and had my car running in a very short period of time. More