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Mercedes-Benz of Henderson

Henderson, NV

4.8
1,279 Reviews
Mercedes-Benz of Henderson, A Fletcher Jones Company; The Newest Star in the Desert! Join our Preferred Owners who enjoy the Value, Luxury and Safety of owning a Mercedes-Benz along with the most affordable and convenient Mercedes-Benz service in the Las Vegas Valley. We are quick, friendly and easy to do business with; no waiting in lines or leaving your vehicle all day for minor maintenance. For major maintenance or repairs, we offer courtesy transportation options to fit your needs. Conveniently located at 925 Auto Show Drive in Henderson, near the US95 & I215 Beltway interchange, we are minutes away from anywhere in the Las Vegas Valley.
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925 Auto Show Drive

Henderson, NV

89014

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Showing 1,279 reviews

July 11, 2020

great service as always I was surprised that their shuttle took me home and picked me up, I live about 25 miles from the dealership. It made me feel really important to them More

by RBT89122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2020 -

Mercedes-Benz of Henderson responded

Hello, It's really rewarding hearing that our team of experts were able to assist and provide you with outstanding service throughout your recent experience with us! Providing the shuttle pick up and drop off is just one of the many perks we offer to our guests. Thank you for being a loyal guest and allowing us the opportunity to earn your business. Please feel free to reach out to us if there's absolutely anything else we could be of assistance with. Take Care, Your Friends and Family at Mercedes-Benz of Henderson

July 11, 2020

Service was impeccable, fast and efficient. Car was clean. Office was clean. Everybody wearing a mask. I feel secure and safe at the dealership premises. More

by Raphylo2000
Recommend Dealer
Yes
Employees Worked With
Trent Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2020 -

Mercedes-Benz of Henderson responded

Hello, We greatly appreciate you taking the time to post your 5-stars rating regarding your recent experience with Trent and Will from our service department! We are extremely flattered to have your thoughtful compliments and recommendations. Our dealership is adapting to the new normal and following the health guidelines not only to keep our employers safe but also those of our guests. Please allow us to continue providing you with nothing short of an amazing visit for your upcoming needs. Best Wishes, Your Friends and Family at Mercedes-Benz of Henderson

July 11, 2020

Service department was able to get my car in and out promptly. While it was there they were also able to perform a service that would have been needed in the near future. Very friendly, professional a More

by Fasseljim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2020 -

Mercedes-Benz of Henderson responded

Hello, We greatly appreciate you taking the time to post your 5-stars rating regarding your recent experience with Will and Spencer! It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful to hear that we were able to assist with getting your vehicle in tip-top shape! Thank you for allowing us the opportunity to earn your business and we look forward to serving you for many years to come! All the Best, Your Friends and Family at Mercedes-Benz of Henderson

July 10, 2020

repairs during a global pandemic first of all, we live 100 miles from Henderson. The road service program is excellent. The car was towed quickly and safely. It was was a holiday week More

by sassnsnaz01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Edwards
Jul 15, 2020 -

Mercedes-Benz of Henderson responded

Hi, Thank you for your kind review and feedback! We hope to see you again! Best, Your Friends and Family at Mercedes-Benz of Henderson

July 08, 2020

Great experience Trent, Dora, and Lisa were all very helpful and knowledgeable. We had a great experience getting our brand new car! Also happy they provide free car w More

by Naz_xox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2020 -

Mercedes-Benz of Henderson responded

Hello, We greatly appreciate you leaving us this amazing 5-stars rating regarding your recent experience with Trent, Dora, and Lisa! It's really rewarding hearing that our team was able to assist and provide you with an outstanding sales experience throughout your visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! Providing complimentary car washes are just one of the many perks we offer to our guests. Thank you for allowing us the opportunity to earn your business and congratulations on your new Mercedes-Benz! Please feel free to reach out to us if there's absolutely anything else that we could be of assistance with. All the Best, Your Friends and Family at Mercedes-Benz of Henderson

July 07, 2020

Very responsive. Dave Leslie was quick to notify me of the progress & remediation of the service issue. He made sure I had transportation home & back to the dealer ship upon completion. More

by chele
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Mercedes-Benz of Henderson responded

Hi Chele, Thank you for sharing your 5 star rating and great comments with all of us! We will see you again! Best, Your Friends and Family at Mercedes-Benz of Henderson

July 06, 2020

Exceptional service experience with Will. The mechanics did a great job, the car was detailed perfectly, my only regret was that I did not come here before More

by TheAce
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2020 -

Mercedes-Benz of Henderson responded

Hi, Thank you for the 5 star review and very kind words! Our team looks forward to serving you again! Best, Your Friends and Family at Mercedes-Benz of Henderson

July 04, 2020

Good service Came in to get a section of trim replaced on my new GLB. Quick and courteous service. Car was washed and the interior was cleaned More

by jbl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Mercedes-Benz of Henderson responded

Hello, We greatly appreciate you taking the time to post your 5-stars review regarding your recent visit with us! Providing a complimentary car wash while your vehicle is in for service is just one of the many perks we offer to our guests. Please allow us to continue assisting with any of your upcoming needs. Best Wishes, Your Friends and Family at Mercedes-Benz of Henderson

July 04, 2020

Good Customer Service Chad Bartel fue una persona muy amable en su trato y cumplio a la perfeccion con mis requerimentos acerca de mi auto, espero que la proxima ocacion me More

by vargasplata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Bartel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Mercedes-Benz of Henderson responded

Hola, Muchas gracias por dejarnos sus bonitas palabras. Nos da muchisimo gusto ver que Chad logro asistir en arreglar su vehiculo! Nuestro equipo de servicio espera asistir en lo que se ofrezca. Le agradecemos mucho y esperemos que se encuentre con bien. Saludos Cordiales, Your Friends and Family at Mercedes-Benz of Henderson

July 02, 2020

Great job! Will Bane was very helpful, communicative, and makes the process extremely easy. I will be coming back to MB Henderson for all service for my vehicl More

by Jessica Connell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2020 -

Mercedes-Benz of Henderson responded

Hello Jessica, Great hearing that your recent visit with Will Bane is deserving of your 5-stars rating! We're glad to have been able to assist in getting your car in tip-top shape and returned to you in a timely fashion! Please feel free to reach out to us if there's absolutely anything else that we could be of assistance with. Best Wishes, Your Friends and Family at Mercedes-Benz of Henderson

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