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Mercedes-Benz of Henderson
Henderson, NV
1,279 Reviews
Mercedes-Benz of Henderson, A Fletcher Jones Company; The Newest Star in the Desert!
Join our Preferred Owners who enjoy the Value, Luxury and Safety of owning a Mercedes-Benz along with the most affordable and convenient Mercedes-Benz service in the Las Vegas Valley.
We are quick, friendly and easy to do business with; no waiting in lines or leaving your vehicle all day for minor maintenance. For major maintenance or repairs, we offer courtesy transportation options to fit your needs. Conveniently located at 925 Auto Show Drive in Henderson, near the US95 & I215 Beltway interchange, we are minutes away from anywhere in the Las Vegas Valley.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,279 reviews
July 25, 2020
Problem fixed Problem was fixed. No problem since. Per this survey, I do not have 25 words to use for a review. Problem was fixed. No problem since. Problem was fixed. No problem since. Per this survey, I do not have 25 words to use for a review. Problem was fixed. No problem since. Thank you. More
by raymajeski
Employees Worked With
July 24, 2020
2020 G Wagon 2020 G-Wagon had issues. the Vehicle was running rough and I was very heated since it was a new car. It was a software update issue. Dennis was very a 2020 G-Wagon had issues. the Vehicle was running rough and I was very heated since it was a new car. It was a software update issue. Dennis was very accommodating and professional. More
by mike.delprado
Employees Worked With
Dennis Rademacher Jr.
July 22, 2020
Exceptional Service I appreciate the professional, knowledgeable and courteous service provided by Will Bane. He is a valuable member of your team and has earned my loyal I appreciate the professional, knowledgeable and courteous service provided by Will Bane. He is a valuable member of your team and has earned my loyalty. More
by diederch
Employees Worked With
July 22, 2020
Chad and the entire staff was awesome. They handled my issues professionally and quickly. I would definitely recommend Fletcher Jones and Mercedes-Benz to all my friends and family issues professionally and quickly. I would definitely recommend Fletcher Jones and Mercedes-Benz to all my friends and family More
by Mbamma22
July 21, 2020
Eric Rudd was amazing and very nice. If or when I need to have my vehicle serviced, I will absolutely be traveling from California to Henderson to see Eric again. His customer service, efficiency and attenti have my vehicle serviced, I will absolutely be traveling from California to Henderson to see Eric again. His customer service, efficiency and attention to detail was above and beyond. Eric made this experience pleasant one. More
by Korinalopez
Employees Worked With
July 18, 2020
Lisa is the best of the best!!! She went above & beyond to create an awesome experience for me & my daughter !!! Lisa is a rockstar!! We very much appreciate her! to create an awesome experience for me & my daughter !!! Lisa is a rockstar!! We very much appreciate her! More
by Lviehl0
Employees Worked With
July 17, 2020
Superb Dealership Excellent facility & customer service, with pleasant environment. Very efficient and well organized. Staff are all friendly and informative. Nothing Excellent facility & customer service, with pleasant environment. Very efficient and well organized. Staff are all friendly and informative. Nothing to complain about here, this is an exemplary dealership. Never even considered going anywhere else. More
by jvee72
Employees Worked With
July 16, 2020
amazing service Will Bane is truly a spectacular service agent. He goes above and beyond every time I visit the dealership. I truly appreciate his help! Thank you Wil Will Bane is truly a spectacular service agent. He goes above and beyond every time I visit the dealership. I truly appreciate his help! Thank you Will! More
by Vanessa@1209
Employees Worked With
July 16, 2020
Excellent Every time I go into Mercedes they treat me awesome. I love the customer service and I love my G-Wagon. Thank you to all involved. Every time I go into Mercedes they treat me awesome. I love the customer service and I love my G-Wagon. Thank you to all involved. More
by laguna101
July 13, 2020
Servicve It was nice. Service person was helpful and courteous. The driver was good and prompt. All in all it was a very nice service appointment. It was nice. Service person was helpful and courteous. The driver was good and prompt. All in all it was a very nice service appointment. More
by BADLANDS13
