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Mercedes-Benz of Henderson

Henderson, NV

4.8
1,278 Reviews

925 Auto Show Drive

Henderson, NV

89014

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Showing 1,278 reviews

July 24, 2020

2020 G Wagon 2020 G-Wagon had issues. the Vehicle was running rough and I was very heated since it was a new car. It was a software update issue. Dennis was very a More

by mike.delprado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Rademacher Jr.
Jul 24, 2020 -

Mercedes-Benz of Henderson responded

Hi Mike, Thank you for this incredible review on your recent service with Dennis! Our team appreciates your business and looks forward to assisting you again. Best, Your Friends and Family at Mercedes-Benz of Henderson

July 22, 2020

Exceptional Service I appreciate the professional, knowledgeable and courteous service provided by Will Bane. He is a valuable member of your team and has earned my loyal More

by diederch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Bane
Jul 23, 2020 -

Mercedes-Benz of Henderson responded

Hello, It's really rewarding hearing that Will was able to assist and provide you with outstanding service throughout your visit with us! Our team of experts are looking forward to serving you for many years to come! Take Care, Your Friends and Family at Mercedes-Benz of Henderson

July 22, 2020

Chad and the entire staff was awesome. They handled my issues professionally and quickly. I would definitely recommend Fletcher Jones and Mercedes-Benz to all my friends and family More

by Mbamma22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Kaplan, Chad Bartel
Jul 23, 2020 -

Mercedes-Benz of Henderson responded

Hello, We're extremely grateful to hear that Chad and our entire service team was able to assist with getting your car in tip-top shape! Thank you for allowing us the opportunity to earn your business and we look forward to serving you for many years to come! Take Care, Your Friends and Family at Mercedes-Benz of Henderson

July 21, 2020

Eric Rudd was amazing and very nice. If or when I need to have my vehicle serviced, I will absolutely be traveling from California to Henderson to see Eric again. His customer service, efficiency and attenti More

by Korinalopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
Jul 22, 2020 -

Mercedes-Benz of Henderson responded

Hi Korina, We greatly appreciate you taking the time to post your 5-stars rating regarding your recent visit with Eric in our service department. We're extremely flattered to see that you love Eric's work, your kind words definitely won't go unnoticed. Please allow our team of experts to continue providing you with nothing short of pleasant experiences for your upcoming needs. All the Best, Your Friends and Family at Mercedes-Benz of Henderson

July 18, 2020

Lisa is the best of the best!!! She went above & beyond to create an awesome experience for me & my daughter !!! Lisa is a rockstar!! We very much appreciate her! More

by Lviehl0
Recommend Dealer
Yes
Employees Worked With
Lisa Ortega
Jul 20, 2020 -

Mercedes-Benz of Henderson responded

Hello, We greatly appreciate you taking the time to post your 5-stars review regarding your recent visit with Lisa Ortega! We're extremely flattered to hear that Lisa delivered an excellent sales experience and provided you and your daughter with great pricing to care for your new vehicle! We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in everyday! Please feel free to reach out to us if we could be of any further assistance to you now or in the future. Best Wishes, Your Friends and Family at Mercedes-Benz of Henderson

July 17, 2020

Superb Dealership Excellent facility & customer service, with pleasant environment. Very efficient and well organized. Staff are all friendly and informative. Nothing More

by jvee72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
Jul 17, 2020 -

Mercedes-Benz of Henderson responded

Hi, Thank you for this 5 star review on your experience with Erik! Our team looks forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Mercedes-Benz of Henderson

July 16, 2020

amazing service Will Bane is truly a spectacular service agent. He goes above and beyond every time I visit the dealership. I truly appreciate his help! Thank you Wil More

by Vanessa@1209
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Bane
Jul 17, 2020 -

Mercedes-Benz of Henderson responded

Hello Vanessa, Thank you for taking the time to share your feedback and 5-stars rating regarding your recent visit with Will Bane in our service department! We are truly flattered to have your thoughtful compliments and recommendations. We are grateful for your business and our team of experts are willing to assist you for many years to come! Best Wishes, Your Friends and Family at Mercedes-Benz of Henderson

July 16, 2020

Excellent Every time I go into Mercedes they treat me awesome. I love the customer service and I love my G-Wagon. Thank you to all involved. More

by laguna101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Campbell, Dennis Rademacher Jr.
Jul 17, 2020 -

Mercedes-Benz of Henderson responded

Hello, We greatly appreciate you taking the time to share your 5-stars rating regarding your recent visit at our service department! We are truly flattered to see that you love your G-Wagon! Please feel free to reach out to us if there's anything else we could be of further assistance with. Take Care, Your Friends and Family at Mercedes-Benz of Henderson

July 12, 2020

Servicve It was nice. Service person was helpful and courteous. The driver was good and prompt. All in all it was a very nice service appointment. More

by BADLANDS13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Woodford, Emilio Sepulveda
Jul 14, 2020 -

Mercedes-Benz of Henderson responded

Hi, Thank you for this 5 star review and highlighting your awesome experience with Rich in service! Best, Your Friends and Family at Mercedes-Benz of Henderson

July 11, 2020

great service as always I was surprised that their shuttle took me home and picked me up, I live about 25 miles from the dealership. It made me feel really important to them More

by RBT89122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Bane
Jul 13, 2020 -

Mercedes-Benz of Henderson responded

Hello, It's really rewarding hearing that our team of experts were able to assist and provide you with outstanding service throughout your recent experience with us! Providing the shuttle pick up and drop off is just one of the many perks we offer to our guests. Thank you for being a loyal guest and allowing us the opportunity to earn your business. Please feel free to reach out to us if there's absolutely anything else we could be of assistance with. Take Care, Your Friends and Family at Mercedes-Benz of Henderson

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