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Mercedes-Benz of Henderson

Henderson, NV

4.8
1,278 Reviews

925 Auto Show Drive

Henderson, NV

89014

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Showing 1,278 reviews

August 16, 2020

I appreciate the help and quality service. I was helped with my current problem and also assisted with finding the right option for future maintenance! More

by DEVAUNA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emilio Sepulveda
Aug 17, 2020 -

Mercedes-Benz of Henderson responded

Hello, All of us at Mercedes-Benz of Henderson go to great lengths to ensure that each guest receives the highest levels of service and care. Our team is pleased to know you were able to work together and address your vehicle concerns and formulate an action plan for future maintenance! Thank you for the opportunity to serve you! We look forward to welcoming you back! Best, Your Friends and Family at Mercedes-Benz of Henderson

August 16, 2020

Minor stuff, maybe. My car was picked up from my house for an A Service on 8/12 and was returned the next day by MB employees. Everything looks fine except: I noticed More

by eddie S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Bartel
Aug 17, 2020 -

Mercedes-Benz of Henderson responded

Hello Eddie, Our team would like to follow up on your review and assist you with your concerns. Please contact me at Kim.camargo@fletcherjones.com Kind Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager

August 15, 2020

Excellent service. Will Bane was very professional and my service was great as always! I had a roof rack installed and it was done in a timely manner and car wash to perfection afterwards, pick up was easy. More

by J.Austin
Recommend Dealer
Yes
Employees Worked With
Will Bane
Aug 17, 2020 -

Mercedes-Benz of Henderson responded

Hi, We greatly appreciate you taking the time to post your 5-stars review regarding your recent service experience with Will Bane! It's wonderful to hear that he was able to assist with getting the roof rack in your vehicle installed all within a promised time. Providing a courtesy hand car wash is just one of the many perks we offer to our guests. Please feel free to reach out to us if there's anything else we could be of assistance with. All the Best, Your Friends and Family at Mercedes-Benz of Henderson

August 14, 2020

good People good people work there they go out way to help very nice to work with good good good good car lot lot of car to look at More

by Boodie3585
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Lopez, Lisa Ortega, Timothy Gleason
Aug 17, 2020 -

Mercedes-Benz of Henderson responded

Hello, Thank you for choosing Mercedes-Benz of Henderson! It is our top priority to give guests an outstanding experience. With that, it is a delight to hear that our team of experts ensured you had a great time while searching for the perfect vehicle. It was our pleasure to help you get to know every aspect of your new vehicle. Please feel free to reach out to us if there's anything else we could possibly be of further assistance with. Take Care, Your Friends and Family at Mercedes-Benz of Henderson

August 13, 2020

Dear Fletcher Jones of Henderson We as owners of a 50 Dear Fletcher Jones of Henderson We as owners of a 50 year old company that my husband started out of high school and is the number one supplier o More

by Septpop
Recommend Dealer
Yes
Employees Worked With
Eldorado in financing 5 ?? ????????, Trent Jenkins, Lisa Ortega, Marvin Edwards, Sebastian Matyjaszczyk
Aug 15, 2020 -

Mercedes-Benz of Henderson responded

Hello, Thank you for choosing Mercedes-Benz of Henderson! It is our top priority to give guests an outstanding experience. With that, it is a delight to hear that Sebastian, Trent, Lisa, and Eldora ensured you had a great time while searching for the perfect vehicle. It was our pleasure to help you get to know every aspect of your vehicle. We are thrilled to know of the great efforts put forth during your visit and appreciate you complimenting our level of service! It brings us so much joy to hear that our staff was able to have a great turn around for you despite of your past experiences. Our team of experts look forward to welcoming you back soon! Please feel free to reach out to us if there's anything else we could be of assistance with. All the Best, Your Friends and Family at Mercedes-Benz of Henderson

August 13, 2020

Kind and quality service Your dealership always has a friendly and professional staff. Eric does a fine job of taking care of my vehicle and answering all my questions. More

by Myongoconnor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
Aug 13, 2020 -

Mercedes-Benz of Henderson responded

Hello, Thank you for your 5 star rating and review! Our team was pleased to read that you found our dealership to be the most professional! We take great pride in serving our guests well and we are grateful to have earned your business We look forward to serving you for many years to come! Kind Regards, Your Friends and Family at Mercedes-Benz of Henderson

August 10, 2020

Will Bane was very professtional Will helped me with several questions about our warranty. He went above and beyond the call his job duties. Thanks Will for the help today. More

by mwdurham10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Bane
Aug 10, 2020 -

Mercedes-Benz of Henderson responded

Hello, The team at Mercedes-Benz of Henderson appreciates your business and genuine feedback. It is wonderful to hear that your most recent visit with Will is deserving of your 5-stars! Thank you for the opportunity to serve you, and for your wonderful recommendations! Please feel welcome to contact us anytime! Best, Your Friends and Family at Mercedes-Benz of Henderson

August 09, 2020

Stopped in without appointment because a warning light came on. They told me to they could get me in that day! Took less that 2 hours! Car was returned nice and clean. More

by Pjtreese
Recommend Dealer
Yes
Employees Worked With
Chad Bartel
Aug 10, 2020 -

Mercedes-Benz of Henderson responded

Hello, Our number one goal is providing a world class experience, and so pleased to hear about yours! We are please to know your vehicle was attended to in a timely manner and returned nice & clean! We look forward to seeing you at your next scheduled visit. Best, Your Friends and Family at Mercedes-Benz of Henderson

August 08, 2020

Emilio was very professional. He explained all the required service to maintain safety. I was pleased with the quality of service. The only thing that would have made my experience more helpful would More

by Dajones94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emilio Sepulveda
Aug 10, 2020 -

Mercedes-Benz of Henderson responded

Hello, Thank you for the five star review as it relates to your excellent experience with Emilio. We appreciate your feedback on the loaner availability. We strive to compliment the guest experience with the use of a loaner vehicle during service. I would be happy to assist you with your next appointment & ensure the availability for your scheduled appointment. Should you have any further concerns, please feel welcome to contact us Kim.camargo@fletcherjones.com Kind Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager

August 08, 2020

Mercedes Benz of Henderson Nv made my purchase so SMOOTH . Trent and Ricky are absolutely stellar salesmen nooooo pressure at all especially with the pandemic going on...... More

by Tawanda85
Recommend Dealer
Yes
Employees Worked With
Trent Jenkins, Ricky Lopez, Lisa Ortega
Aug 10, 2020 -

Mercedes-Benz of Henderson responded

Hello, Thank for your 5 star rating and kind sediments for Trent & Ricky! At Mercedes- Benz of Henderson, our team is driven to ensure every new vehicle purchase is exciting and memorable. Our goal is to custom tailor each visit to fulfill all of our guests needs and expectations. We appreciate the opportunity to work with you during your vehicle search. Congratulations on your purchase! Best, Your Friends and Family at Mercedes-Benz of Henderson

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