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Mercedes-Benz of Henderson

Henderson, NV

Overview
Employees
Reviews
Vehicles
4.8
1,279 Reviews
Mercedes-Benz of Henderson, A Fletcher Jones Company; The Newest Star in the Desert! Join our Preferred Owners who enjoy the Value, Luxury and Safety of owning a Mercedes-Benz along with the most affordable and convenient Mercedes-Benz service in the Las Vegas Valley. We are quick, friendly and easy to do business with; no waiting in lines or leaving your vehicle all day for minor maintenance. For major maintenance or repairs, we offer courtesy transportation options to fit your needs. Conveniently located at 925 Auto Show Drive in Henderson, near the US95 & I215 Beltway interchange, we are minutes away from anywhere in the Las Vegas Valley.
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925 Auto Show Drive

Henderson, NV

89014

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Showing 1,279 reviews

November 13, 2020

Mike was friend and able to take care of my needs for my car. Recall and check up for every detail and paper work thanks More

by Breaking1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
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Nov 13, 2020 -

Mercedes-Benz of Henderson responded

Hello, We greatly appreciate your positive review and thank you for the 5 star rating! Guest satisfaction is our top priority and we are so pleased to know of detailed manner Mike presented you through out your recent service visit! Building lasting relationships and loyalty is important to us and we truly consider our guests family. All of us at Fletcher Jones Motorcars are grateful to have your generous recommendations and look forward to assisting your with all of your Mercedes-Benz needs, Warm Regards, Your Friends and Family at Mercedes-Benz of Ontario

November 13, 2020

Dave Leslie is the Best! I was in and out in minutes, had loaner ready, I felt safe the way he handled everything. There was no waiting around. More

by judy_thiel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Lo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2020 -

Mercedes-Benz of Henderson responded

Hi Judy, Having the opportunity to share our passion and commitment to the Mercedes-Benz brand with an amazing guest like yourself is truly a treat! Thank you for allowing Dave Leslie the privilege to earn your business and attend to your service needs! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come! With Sincere Gratitude, Your Friends and Family at Mercedes-Benz of Henderson

November 07, 2020

Dave, my service advisor, was very attentive and informative. As I am traveling and living in. my RV he offer to take my call no matter where I am to helpmefind the right solution for what ver [pr More

by AH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2020 -

Mercedes-Benz of Henderson responded

Hello, It's really flattering hearing that Dave was able to assist and provide you with outstanding service throughout your visit with us. We'll be sure to relay over the kind words expressed on your behalf. We're glad to come across wonderful reviews like yours that truly represent what we strive for everyday! Our team of experts are looking forward to serving you for many more years to come! Please reach out to us if there's anything else we could be of assistance with now or in the future. Best Wishes, Your Friends and Family at Mercedes-Benz of Henderson

Nov 09, 2020 -

Mercedes-Benz of Henderson responded

Hello, We are honored to receive your raving review and appreciate you complementing Dave on his level of service. We are truly flattered to know of the attentive and informative visit you experienced while servicing your Sprinter! Dave and our look forward to welcoming you back in the near future and hope to see the pups on one of your future visits! Take Care, Your Friends and Family at Mercedes-Benz of Henderson

November 07, 2020

Oil change was quick and Chad, my service rep was really nice and accommodating. I was able to schedule appointment within the same week. No hassle. More

by Red8chua
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chad Bartel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2020 -

Mercedes-Benz of Henderson responded

Hello, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of service. Glad to read that Chad was able to assist with getting your vehicle repaired and returned to you all within a timely manner. Please allow our team of experts to continue providing you with amazing experiences for all of your upcoming needs. Best Wishes, Your Friends and Family at Mercedes-Benz of Henderson

November 05, 2020

Eric (as always) not only took care of the recall issue, but also made sure that all other aspects of the vehicle were in order - even my key fob! More

by DebraJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ...wonderfully friendly woman at the coffee bar. Also the driver was professional, on-time and very pleasant.
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Nov 06, 2020 -

Mercedes-Benz of Henderson responded

Hello Debra, It's really rewarding hearing that Eric was able to assist and provide you with outstanding service throughout your visit with us. Glad to see that our team of experts were able to assist with getting the recall in your vehicle repaired and returned to you all within a timely fashion! Please let us know if we can be of any further assistance to you now or in the future. Best Wishes, Your Friends and Family at Mercedes-Benz of Henderson

November 04, 2020

Brought my car in for it's A service, there was a few additional items that needed attention. Will keep me in the loop on the progress. More

by mcreger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2020 -

Mercedes-Benz of Henderson responded

Hello, Thank you for posting your 5 star review and mentioning Will! It's wonderful reviews like yours that truly represent what we strive for everyday! Our entire service team appreciates your feedback! Thanks again, and we look forward to your next scheduled service with Will. All the best, Your Friends and Family at Mercedes-Benz of Henderson

October 31, 2020

This was my first service for my vehicle. Everyone was very friendly and professional. It took a little longer than I had anticipated, but waiting in the cafe was very enjoyable. More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Bartel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2020 -

Mercedes-Benz of Henderson responded

Hi Rob, We greatly appreciate you taking the time to post your 5-stars review! It's great hearing that your very first service experience with us went great. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of experts are looking forward to serving you for many more years to come! Take Care, Your Friends and Family at Mercedes-Benz of Henderson

October 31, 2020

Dave Leslie is always great to work with. He is always on point with communication and follow through. Even as busy as he is he stops to make time. Thanks Dave More

by Christopher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2020 -

Mercedes-Benz of Henderson responded

Hello Christopher, Thank you for being a loyal guest and leaving us this amazing 5-star review! We greatly appreciate you sharing your recent service visit with David Leslie! Kind Regards, Your Friends and Family at Mercedes-Benz of Henderson

October 31, 2020

Eric in service always goes above an beyond to take care of any issues you have. He always gets you in to see him at a time that is convenient to you.. More

by rfortino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2020 -

Mercedes-Benz of Henderson responded

Hello, All of us at Mercedes-Benz of Henderson are so thrilled to have the opportunity to be a part in assisting your with the care and keep of your vehicle. It is wonderful to know of the great support and detailed service you receive while working with Eric. We are grateful to have earned your business and recommendations! Best, Your Friends and Family at Mercedes-Benz of Henderson

October 31, 2020

Shawn Williams got me exactly what I wanted and was a pleasure to deal with, at other dealerships this was not the case. Thank-you Shawn! More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Williams
Report | Print
Nov 02, 2020 -

Mercedes-Benz of Henderson responded

Hi Jerry, All of us at Mercedes-Benz of Henderson are truly grateful to have the opportunity to assist you during your quest for a new Mercedes-Benz! Our team was pleased to read that you found your dealership experience to be a helpful and amazing time while finding your dream vehicle. We all take great pride in serving our guest well, and thrilled to know Shawn Williams was at your side to ensure you had the ultimate car buying experience. Congratulations on your purchase! Best, Your Friends and Family at Mercedes-Benz of Henderson

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