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Mercedes-Benz of Henderson

Henderson, NV

Overview
Reviews
Vehicles
4.8
1,278 Reviews
Call Dealership (702) 485-3000
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925 Auto Show Drive

Henderson, NV

89014

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Showing 1,278 reviews

December 07, 2020

Dave Leslie is a profoundly helpful service advisor. He is knowledge, easy to deal with, and ALWAYS solves the problem the FIRST time. He is the best service advisor I have ever dealt with (and, unfortunat More

by RB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
Report | Print
Dec 08, 2020 -

Mercedes-Benz of Henderson responded

Hello RB, Thank you for your business and the opportunity to serve you! Our team is honored to have such genuine feedback regarding the profoundly helpful, informative and result orientated service your experience during each visit with Dave Leslie. We strive to ensure guests receive the highest level of service & care and are thrilled to have earned your confidence and loyalty! Warmest wishes, Your Friends and Family at Mercedes-Benz of Henderson

December 06, 2020

I want to thank Erik for taking such good care. My annual check up was as smooth as silk. I forgot my extra key and he showed me how to replace the battery so I wouldn’t have to come back. I live on the oppo More

by Ethel Archibald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Lopez, Erik Rudd
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Dec 07, 2020 -

Mercedes-Benz of Henderson responded

Hello Ethel, We are honored to have your kind sediments for Erik and your five star rating! Thank you for allowing us the opportunity to attend to your annual service needs and we appreciate you driving across town just to come and see us! We are truly flattered to continue to have the opportunity to do business with you! Warm Regards, Your Friends and Family at Mercedes-Benz of Henderson

December 05, 2020

As expected from MB, friendly service, despite a long delay awaiting approval from warranty company and for parts. Still waiting for one part, but technician made a temporary fix to get the car back. More

by Gary W Evans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Bartel
Report | Print
Dec 07, 2020 -

Mercedes-Benz of Henderson responded

Hi Gary, Thank you for the opportunity to attend to your service needs. We are truly committed to providing a superior level of service to all of our guests and appreciate your patience while we navigated through the warranty approval process. Your complete satisfaction is our top priority and we look forward to welcoming you back to finalize your remaining vehicle needs! Best Wishes, Your Friends and Family at Mercedes-Benz of Henderson

December 04, 2020

Henderson Mercedes -Benz dealer is best. I have been leasing three Mercedes-Benz cars in this dealership, it has been 7 years being with them. More

by yu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
Report | Print
Dec 04, 2020 -

Mercedes-Benz of Henderson responded

Hello Yu, Thank your continued business and the many years of loyalty you have had with our sales and service teams at Mercedes-Benz of Henderson! Building genuine relationships with our guests is paramount to us as we truly consider you a part of our Fletcher Jones family! Please feel welcome to contact us anytime! Warm Wishes, Your Friends and Family at Mercedes-Benz of Henderson

December 04, 2020

David Leslie is the best! Drop off and pick up are always handled smoothly, and I trust whatever advise he gives me about my service needs. More

by Ginny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
Report | Print
Dec 07, 2020 -

Mercedes-Benz of Henderson responded

Hello Ginny, Our number one goal is to provide outstanding experiences for all of our guests! The team at Mercedes-Benz of Henderson is so pleased know of the consistency in service & support you experience working with David Leslies. It is a wonderful compliment to be considered the best and to have your genuine feedback. Warm Wishes, Your Friends and Family at Mercedes-Benz of Henderson

December 02, 2020

Excellent service done in a very timely manner. I was in at 10am and car was ready by 2pm. Loaner car was fun to drive too. More

by schoogr30110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Bartel
Report | Print
Dec 02, 2020 -

Mercedes-Benz of Henderson responded

Hello, Thank you for business and the opportunity to serve you! Our team at Mercedes-Benz of Henderson cares greatly about the guest experience and is happy to hear of the amazing level of service you have experienced working with Chad! It is our greatest hope to continue this amazing support and service throughout every interaction you have with us. Warm Wishes, Your Friends and Family at Mercedes-Benz of Henderson

December 02, 2020

Will Bane was professional, courteous and efficient as always. He explained the process and ordered the shuttle to and from my home. It’s always a pleasure. More

by Boop
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Bane
Report | Print
Dec 02, 2020 -

Mercedes-Benz of Henderson responded

Hello, We are honored to receive your 5 star rating and review! The team at Mercedes-Benz of Henderson appreciates you complementing Will Bane on his professional, courteous and efficient level of service he provided during your recent service visit! We are grateful for your continued business and recommendations! Best, Your Friends and Family at Mercedes-Benz of Henderson

December 01, 2020

Very professional and friendly. Good service, easy appointments, nice staff. There is no pressure for additional service with honest recommendations if other service work is due. More

by Cnlrags
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Bane
Report | Print
Dec 03, 2020 -

Mercedes-Benz of Henderson responded

Hello, It is truly wonderful to have your kind sediments regarding the dedicated professionalism & friendly service experience you experienced working with Will! We take great pride in serving our guest well and look forward to welcoming you back! Warm Wishes, Your Friends and Family at Mercedes-Benz of Henderson

November 27, 2020

I had an excellent experience . The staff was very friendly and helpful. There service was so great that I will continue to shop for cars at this location. I was working with 3 different sales staff, More

by ccmurray37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Lopez, John Broadbent, Shaun Holtwisch
Report | Print
Nov 28, 2020 -

Mercedes-Benz of Henderson responded

Hello, Thank you for taking the time to share your feedback and 5-star rating. We are truly flattered to have your thoughtful compliments and recommendations. Please allow our team of experts to continue providing you with nothing short of amazing experiences for all of your upcoming needs. Best Wishes, Your Friends and Family at Mercedes-Benz of Henderson

November 27, 2020

Dave Leslie always makes the drop off and pick up of my car incredibly easy. He is straight forward and honest, which I greatly appreciate. More

by Teddygorawr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
Report | Print
Nov 28, 2020 -

Mercedes-Benz of Henderson responded

Hello, Thanks for leaving us such a wonderful review regarding your recent service experience with Dave Leslie! We are grateful for your business and are looking forward to serving you for many more years to come! All the Best, Your Friends and Family at Mercedes-Benz of Henderson

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