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Mercedes-Benz of Henderson

Henderson, NV

Overview
Employees
Reviews
Vehicles
4.8
1,279 Reviews
Mercedes-Benz of Henderson, A Fletcher Jones Company; The Newest Star in the Desert! Join our Preferred Owners who enjoy the Value, Luxury and Safety of owning a Mercedes-Benz along with the most affordable and convenient Mercedes-Benz service in the Las Vegas Valley. We are quick, friendly and easy to do business with; no waiting in lines or leaving your vehicle all day for minor maintenance. For major maintenance or repairs, we offer courtesy transportation options to fit your needs. Conveniently located at 925 Auto Show Drive in Henderson, near the US95 & I215 Beltway interchange, we are minutes away from anywhere in the Las Vegas Valley.
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925 Auto Show Drive

Henderson, NV

89014

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Showing 1,279 reviews

December 10, 2020

The service advisor Will Bane of Henderson is amazingly helpful, knowledgeable, patient, polite, truly the best in any Mercedes Service! Thank you Will you are the best! More

by firdos.murphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2020 -

Mercedes-Benz of Henderson responded

Hello, All of us at at Mercedes-Benz of Henderson are truly flattered to have earned your business and feel privileged to have your excellent recommendations for Will Bane and the level of service he provides! Thank you for the opportunity to serve you! Best Wishes, Your Friends and Family at Mercedes-Benz of Henderson

Dec 10, 2020 -

firdos.murphy responded

The car I am driving is my third Mercedes purchased at the Beverly Hills location within five years and truly I wish I had purchased it at the Henderson location!! The Best

December 08, 2020

Dave Leslie is a profoundly helpful service advisor. He is knowledge, easy to deal with, and ALWAYS solves the problem the FIRST time. He is the best service advisor I have ever dealt with (and, unfortunat More

by RB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2020 -

Mercedes-Benz of Henderson responded

Hello RB, Thank you for your business and the opportunity to serve you! Our team is honored to have such genuine feedback regarding the profoundly helpful, informative and result orientated service your experience during each visit with Dave Leslie. We strive to ensure guests receive the highest level of service & care and are thrilled to have earned your confidence and loyalty! Warmest wishes, Your Friends and Family at Mercedes-Benz of Henderson

December 06, 2020

I want to thank Erik for taking such good care. My annual check up was as smooth as silk. I forgot my extra key and he showed me how to replace the battery so I wouldn’t have to come back. I live on the oppo More

by Ethel Archibald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Rudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2020 -

Mercedes-Benz of Henderson responded

Hello Ethel, We are honored to have your kind sediments for Erik and your five star rating! Thank you for allowing us the opportunity to attend to your annual service needs and we appreciate you driving across town just to come and see us! We are truly flattered to continue to have the opportunity to do business with you! Warm Regards, Your Friends and Family at Mercedes-Benz of Henderson

December 05, 2020

As expected from MB, friendly service, despite a long delay awaiting approval from warranty company and for parts. Still waiting for one part, but technician made a temporary fix to get the car back. More

by Gary W Evans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Bartel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2020 -

Mercedes-Benz of Henderson responded

Hi Gary, Thank you for the opportunity to attend to your service needs. We are truly committed to providing a superior level of service to all of our guests and appreciate your patience while we navigated through the warranty approval process. Your complete satisfaction is our top priority and we look forward to welcoming you back to finalize your remaining vehicle needs! Best Wishes, Your Friends and Family at Mercedes-Benz of Henderson

December 05, 2020

David Leslie is the best! Drop off and pick up are always handled smoothly, and I trust whatever advise he gives me about my service needs. More

by Ginny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2020 -

Mercedes-Benz of Henderson responded

Hello Ginny, Our number one goal is to provide outstanding experiences for all of our guests! The team at Mercedes-Benz of Henderson is so pleased know of the consistency in service & support you experience working with David Leslies. It is a wonderful compliment to be considered the best and to have your genuine feedback. Warm Wishes, Your Friends and Family at Mercedes-Benz of Henderson

December 04, 2020

Henderson Mercedes -Benz dealer is best. I have been leasing three Mercedes-Benz cars in this dealership, it has been 7 years being with them. More

by yu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2020 -

Mercedes-Benz of Henderson responded

Hello Yu, Thank your continued business and the many years of loyalty you have had with our sales and service teams at Mercedes-Benz of Henderson! Building genuine relationships with our guests is paramount to us as we truly consider you a part of our Fletcher Jones family! Please feel welcome to contact us anytime! Warm Wishes, Your Friends and Family at Mercedes-Benz of Henderson

December 02, 2020

Will Bane was professional, courteous and efficient as always. He explained the process and ordered the shuttle to and from my home. It’s always a pleasure. More

by Boop
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2020 -

Mercedes-Benz of Henderson responded

Hello, We are honored to receive your 5 star rating and review! The team at Mercedes-Benz of Henderson appreciates you complementing Will Bane on his professional, courteous and efficient level of service he provided during your recent service visit! We are grateful for your continued business and recommendations! Best, Your Friends and Family at Mercedes-Benz of Henderson

December 02, 2020

Excellent service done in a very timely manner. I was in at 10am and car was ready by 2pm. Loaner car was fun to drive too. More

by schoogr30110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Bartel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2020 -

Mercedes-Benz of Henderson responded

Hello, Thank you for business and the opportunity to serve you! Our team at Mercedes-Benz of Henderson cares greatly about the guest experience and is happy to hear of the amazing level of service you have experienced working with Chad! It is our greatest hope to continue this amazing support and service throughout every interaction you have with us. Warm Wishes, Your Friends and Family at Mercedes-Benz of Henderson

December 01, 2020

Very professional and friendly. Good service, easy appointments, nice staff. There is no pressure for additional service with honest recommendations if other service work is due. More

by Cnlrags
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2020 -

Mercedes-Benz of Henderson responded

Hello, It is truly wonderful to have your kind sediments regarding the dedicated professionalism & friendly service experience you experienced working with Will! We take great pride in serving our guest well and look forward to welcoming you back! Warm Wishes, Your Friends and Family at Mercedes-Benz of Henderson

November 28, 2020

Dave Leslie always makes the drop off and pick up of my car incredibly easy. He is straight forward and honest, which I greatly appreciate. More

by Teddygorawr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2020 -

Mercedes-Benz of Henderson responded

Hello, Thanks for leaving us such a wonderful review regarding your recent service experience with Dave Leslie! We are grateful for your business and are looking forward to serving you for many more years to come! All the Best, Your Friends and Family at Mercedes-Benz of Henderson

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