Mercedes-Benz of Henderson

Everything went great from making the appointment to dropping off the car and picking it up and I always enjoy the complimentary car wash... thanks dropping off the car and picking it up and I always enjoy the complimentary car wash... thanks More

Jordan was a pleasure to work with. I'd give him five stars if he was listed here. I will schedule with him again when needed. Thanks! stars if he was listed here. I will schedule with him again when needed. Thanks! More

Awesome from start to finish. Great initial call to explain the next steps and also great follow up call to explain what was completed. Quick turnaround much appreciated. Also - the tech that you have explain the next steps and also great follow up call to explain what was completed. Quick turnaround much appreciated. Also - the tech that you have invested in was super efficient and comprehensive for invoicing, bill pay, and receipt generation. Well done MB Henderson - Happy New Year! Greg More

Timely, friendly, fixed on time, good follow up car was delivered washed and clean. Will followed up with phone calls and good service information. Thank you delivered washed and clean. Will followed up with phone calls and good service information. Thank you More

Dave in service has always been prompt and up front with pricing but also has impeccable customer service skills. I would recommend sales and service. pricing but also has impeccable customer service skills. I would recommend sales and service. More

Great service from Jordan, Service Advisor. He was helpful, knowledgeable, patient, and polite. He get a 5-star rating from me. Thank you Jordan for all your help. helpful, knowledgeable, patient, and polite. He get a 5-star rating from me. Thank you Jordan for all your help. More

Great service. Polite and knowledgeable personnel.Car was taken away and was returned very clean after the service was performed. Drivers wore their masks and were very polite. taken away and was returned very clean after the service was performed. Drivers wore their masks and were very polite. More

Our MBZ with 4k miles on it went in for its anual oil change, upon picking it up, it burning lots of blue smoke on the way home and the check engine lite had come on I took the vehicle back. Turn out th change, upon picking it up, it burning lots of blue smoke on the way home and the check engine lite had come on I took the vehicle back. Turn out they spillied (or overfilled) the oil and it was pushed through the valve seals and into the combustion area of the engine, they drove it 40 miles to burn off the oil (wihtout refilling my gas), changed the spark plugs and then said... "Here you go, it should be fine now". Their good faith offer was to offer me an extended warranty at their cost (2600.00). It now intermittently triggers a "Reduce Oil Level Warning", Shifts rough and runs rougher than before. They effectively ruined our car and offered us nothing but a big middle finger for their mistake. We certainly miss our MBZ dealer in socal, they really understand how to take care of their customers. This will be our last MBZ for sure. Lexus or Audi maybe next. More

Very professional and efficient Was able to get an appointment the same day being I lived in California. Was very courteous and Knowledgeable regarding my vehicle appointment the same day being I lived in California. Was very courteous and Knowledgeable regarding my vehicle More

The service advisor Will Bane of Henderson is amazingly helpful, knowledgeable, patient, polite, truly the best in any Mercedes Service! Thank you Will you are the best! helpful, knowledgeable, patient, polite, truly the best in any Mercedes Service! Thank you Will you are the best! More